Pros (+) Room and location
Cons (-) Service a bit slow. Briefing on arrival fair. Food average
4 stars
Hotel on the Promenade
11 Arthurs Road, 8005 Cape Town, Western Cape, South Africa
Cape Town, South Africa
See location+27 214 345 979Photos of Hotel on the Promenade
Overview
Family-friendly Cape Town hotel in Sea Point with free parking Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, valet parking, and coffee/tea in a common area. Hotel on the Promenade offers 7 accommodations with minibars (stocked with some free items) and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested. The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities at Hotel on the Promenade
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Towels/sheets (extra fee)
- Conditioner
Dining
- Wine glasses
- Grocery deliveries
- Packed lunches
- Fruits
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Tea/coffee maker
- Coffee machine
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Room service
- Tour desk
- Key access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Safety deposit box
- Bottle of water
Things to do
- Beach access
- Bicycle rental
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Scuba diving
- Diving
- Horse riding
- Mini-golf
- Hiking
Accessibility and suitability
- Entire unit located on ground floor
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Non-feather pillow
- Designated smoking area
- Elevator
- Accessible by elevator
- Upper floors accessible by elevator
- Upper floors accessible by stairs
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Toilet
- Toilet paper
- Walk-in shower
General
- Family rooms
- Hardwood or parquet floors
- Storage available
- Seating area
- Slippers
- Telephone
Workspace
- Computer use available
- Fax/photocopying
- Laptop safe
- Smartphone
- Desk
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Streaming service
- TV
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Daily housekeeping
- Safe
Spa
- Massage
Reviews of Hotel on the Promenade
9.3
Wonderful
853 verified ratings
Wonderful
734
Very good
79
Good
26
Okay
7
Fair
1
Mediocre
3
Poor
3
Summary of reviews
Guests say
Guests consistently praised the hotel's great location, friendly service, and clean rooms. Many enjoyed the cozy atmosphere and the quality of the restaurant, although some mentioned noise issues and slow service at times. Overall, it is considered a charming place to stay with a lot of positive experiences.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
49 reviews
All reviews
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the food at Hotel on the Promenade?
The hotel offers a fantastic food variety for all tastes, with a menu featuring many options for breakfast and dinner. The homemade muesli and tuna salad are exceptional, and the restaurant is highly recommended by guests.
How is the parking situation at Hotel on the Promenade?
While the hotel does not have dedicated parking, guests have found free and secure parking nearby, with spaces available within 50 yards of the hotel.
What are the highlights of the hotel's location and nearby attractions?
The hotel is ideally situated for access to the seafront and the hop-on-hop-off bus stop, providing easy access to the V&A Waterfront. Guests can enjoy great daytime walks along the Promenade and have easy access to various restaurants and attractions in the area.
How would you describe the cleanliness and comfort of the rooms at Hotel on the Promenade?
The rooms are spacious, clean, and modern, with comfortable beds and a range of amenities. Guests have praised the attention to detail and the luxurious rooms, making for a wonderful and relaxing stay.
What makes the staff at Hotel on the Promenade stand out?
The staff are described as friendly, helpful, and welcoming, going out of their way to meet guests' wishes. The owner and team are highly praised for their exceptional service, creating a warm and inviting atmosphere.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book in Advance for Best Rooms
Several guests recommended booking well in advance to secure the best rooms, especially those on the top floor with great views.
Opt for a Room with a Balcony
Guests enjoyed the balconies, particularly those with ocean views, and found them to be a great addition to their stay.
Enjoy the Hotel Restaurant
The hotel's restaurant received high praise for its delicious food, with many guests choosing to dine there multiple times during their stay.
Take Advantage of Nearby Attractions
The hotel's proximity to the seafront and its accessibility to attractions like the hop-on-hop-off bus stop and various restaurants were highlighted as convenient for guests.
Consider Noise Levels
Some guests mentioned that noise from the street or morning cleaning could be a minor disturbance, so light sleepers may want to take this into account.
Request Feather-Free Bedding
The hotel accommodates special requests such as feather-free bedding, showing a commitment to guest comfort and preferences.
Appreciate the Personalized Service
Guests appreciated the personalized and friendly service provided by the owners and staff, creating a welcoming and homely atmosphere.
Explore the Tech Amenities
The hotel offers modern tech amenities in the rooms, including a PC, state-of-the-art television services, and even thoughtful European sockets, catering to various guest needs.
Take Advantage of the Hotel's Spa and Massage Services
The hotel's spa and massage services were highlighted as a great way to relax and unwind during the stay.
Utilize the Hotel's Restaurant and Bar
The hotel's restaurant and bar were praised for their delicious food, creating a small home feel in a major city, and providing a convenient dining option for guests.
Location
11 Arthurs Road, 8005 Cape Town, Western Cape
What's nearby
- Signal Hill0.8 mi
- Cape Town Stadium1.6 mi
- Long Street1.7 mi
- City Bowl1.8 mi
- Parliament of South Africa1.8 mi
- Clifton1.9 mi
- Victoria & Alfred Waterfront2 mi
- Cape Town International Convention Centre2.2 mi
- Table Mountain3.3 mi
- Table Bay4 mi
- University of Cape Town4.9 mi
- Sunset Beach7.1 mi
Policies
Check-in/Check-out | Check in anytime after 1:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel on the Promenade
Low season | August |
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High season | April |
Average price (weeknight) | $166 |
Average price (weekend night) | $163 |
When to book a room at Hotel on the Promenade
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel on the Promenade
FAQs when booking at Hotel on the Promenade
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Closest
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Value for money | 9.2 |
|---|---|
Distance to city center | 3.1 mi |
Nearest Airport | Cape Town Intl |
Distance to airport | 12.8 mi |