2.0 MediocreFeb 27 2022
There is no dollar rental car in Cape Town, they were sold to Thrifty. Thrifty will not honor your reservation and will try to up-sale you a rental, charging you double. It took me two days and many hours of frustrating phone calls, I finally booked a car with Europcar. I repeat do not use Dollar rental car in Cape Town as they do not exist.
2.0 MediocreJun 28 2021
The staff sad rude and condescending! Would NEVER go back to this company.Teach the staff some customer service!
3.6 MediocreFeb 16 2020
Very slow to get the carThe aircon was not working. It was extremely hot. I needed to drive far and it was terrible. Tried getting a replacement sent out. Didn’t hear back from call Centre
5.2 OkayJan 28 2020
They charged us twice and didnt return all the amount.
2.0 MediocreJan 9 2018
Never got there - see Port Elizabeth review
10.0 ExcellentNov 14 2017
The price!The reservation took a while to show up in the system but finally showed up just before I had to pay more to rent.
3.6 MediocreOct 16 2017
Over ChargedWhen I booked the car on line, the total cost was 212 ZAR. When I picked the car up, I had to pay 301 ZAR, which included 52.63 ZAR contract fee and they threw in a VAT of 37.05 ZAR. Very disappointed!
8.4 ExcellentApr 15 2017
Easy nearby collectionEasy pick up drop offCar really small for bags but comfortable to drive
6.8 GoodMar 7 2017
I have ordered a mid sized car but none was available so they gave me a large 8 sitter which was hard to drive and hard to park.
6.0 GoodFeb 27 2017
Once I got the correct car, was very niceMy car wasn't read at time of rental, there was an issue booking through Kayak as a third party booking service. As a result, instead of having an SUV, I was given a base model pick-up. Dollar was very good about changing it out the next day, but only after I had to make several phone calls and be available for an exchange, which impacted the plans for my vacation. Lastly, I have a charge on my credit card that occurred several days after my issue free return, for which I have been unable to get an answer for. Tank was full, no tickets, and no other issues upon return, so I an still waiting to learn why I have an extra charge.