Basics
Services and conveniences
Accessibility and suitability
Dining
Kitchen
Bathroom
General
Media and entertainment
Laundry
Things to do
Parking and transportation
Health and safety
Bedroom
Workspace
Pool and spa
Outdoor
Family friendly
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers excellent value for money, friendly staff, and spacious rooms, providing a comfortable and convenient stay for guests.
Is parking available at the hotel?
Yes, parking is available at the hotel for a surcharge. However, some guests have mentioned concerns about overbooking and the security of the parking area.
How is the food quality at the hotel?
The hotel offers a variety of dining options, including packed lunches, special diet menus, a restaurant, bar/lounge, and room service. However, some guests have expressed dissatisfaction with the breakfast and the limited food options.
How is the cleanliness of the hotel?
While some guests have praised the cleanliness and size of the rooms, others have raised concerns about dirty carpets, unclean bathrooms, and the presence of cockroaches in the hotel.
What can guests expect during their stay at the hotel?
Guests can expect a central location close to exciting amenities, friendly staff, and a spacious room. However, some guests have experienced issues with the check-in process, room cleanliness, and the availability of certain amenities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
May is mentioned as the low season, which could be a good time to visit for those looking to avoid crowds and potentially get better rates.
Explore Nearby Attractions
The hotel's proximity to attractions like Greenmarket Square, the Castle of Good Hope, and the Bo Kaap Museum makes it convenient for guests to explore the area's history and culture.
Check for Hot Water
Some guests reported issues with hot water, so it's advisable to check this upon arrival and request a room with reliable hot water if this has been a recurring problem.
Be Mindful of Noise
Guests mentioned noise from outside, so light sleepers may want to request a room away from potential sources of noise.
Inquire About Fridge Availability
Several guests noted the absence of a fridge in the rooms, so if this is important to you, it's best to check with the hotel in advance or upon check-in.
Consider Parking Alternatives
While the hotel offers parking for a surcharge, some guests found it inconvenient. It may be worth exploring alternative parking options nearby.
Request Room Maintenance
Issues with air conditioning and cleanliness were mentioned by some guests. If you encounter any problems, promptly requesting maintenance or a room change is advisable.
Take Advantage of the Concierge Service
The concierge received positive feedback for being helpful and accommodating. Utilizing their services for recommendations and assistance could enhance your stay.
Check for Seasonal Specials
Given the high and low seasons, it may be worth checking for any seasonal specials or packages that the hotel offers to make the most of your visit.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | February |
Average price (weeknight) | $57 |
Average price (weekend night) | $39 |