The Westin Cape Town

Convention Square, 8000 Cape Town, Western Cape, South Africa
+27 214 129 999
$104
Cheapest

rate per night

8.9
Great

based on 560 reviews

The Westin Cape Town
Mon 7/26
Tue 7/27
ProviderNightly total
Booking.com$104
Agoda.com$112
Agoda.com$140

About The Westin Cape Town

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi and Breakfast for free
Memorable experiences await at The Westin Cape Town. Enjoy exclusive rooms with unique views over the V&A Waterfront, Table Mountain and the whole of Table Bay. Each of The Westin’s 483 guest rooms and suites are elegantly appointed and boast the latest amenities for guests’ total comfort and rejuvenation. The iconic Heavenly Beds ensure a sound slumber for a restorative and productive stay. The Westin is an unmatched meeting, conference and banqueting venue with 19 unique spaces. It offers some of the largest and most sophisticated hotel conference and banqueting facilities in the city, as well as a direct connection to the CTICC. The hotel’s personalised services make it effortless to provide a memorable experience for every invitee. The culinary diversity will also delight with a selection of elegant restaurants and bars on offer from our Thirty7 Showkitchen to the Westin Club with its panoramic views on the 19th floor as well the outdoor Louis B’s Terrace and indoor Raleigh’s Lounge and Bar.

Photos of The Westin Cape Town

Property safety measures

The Westin Cape Town has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Rooms available at The Westin Cape Town

Mon 7/26
Tue 7/27
Show deals with
Deluxe Rooms($104)
Deluxe room - Panoramic view
no bed specified
no bed specified
Booking.com

$104/night

$104 totalBooking.com
King Rooms($112)
King room - Garden view
no bed specified
no bed specified
Agoda.com

$112/night

$112 totalAgoda.com
Other Rooms($140)
Other room - Ocean view
no bed specified
no bed specified
Agoda.com

$140/night

$140 totalAgoda.com

Amenities at The Westin Cape Town

  • Snorkeling
  • Outdoor pool
  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • Business center
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Mini-market on site
  • Meeting/Banquet facilities
  • Shoeshine
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Wedding services
  • Ticket service
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Trash cans
  • Conditioner

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Safe

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • VIP room facilities

Things to do

  • Gift shop
  • Shops (on site)
  • Bicycle rental
  • Cycling
  • Scuba diving
  • Diving
  • Snorkeling
  • Beauty salon
  • Horse riding
  • Hiking

Dining

  • Breakfast included
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Continental breakfast
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Accessibility and suitability

  • Multi-lingual staff
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Non-smoking rooms available
  • Roll-in shower
  • Increased accessibility
  • Elevator

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
  • Complimentary breakfast

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Private parking
  • Valet parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Computer use available
  • Fax/photocopying
  • Laptop safe
  • Desk

Bedroom

  • Feather pillow
  • Alarm clock
  • Wardrobe or closet

Outdoor

  • Terrace/Patio
  • Beach towels

Fitness

  • Fitness center

Reviews of The Westin Cape Town

8.9
GreatBased on 560 verified guest reviews
8.9Families
8.8Friends
8.9Solo
8.9Couples

Pros +
Cons -

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Newest first
A
9.7 Excellent
Extremely pleasant, capable, and helpful staff ! Well appointed room with great view ! Exceptionally good black-out shades in room that permitted good sleep while adjusting to new time zone ! Very comfortable, Quiet room! Good spa facilities. Good on-sight restaurants. Good buffet breakfast. Excellent wifi, including in the room !! Beautiful design/architecture. Bright and cheerful. I REALLY LIKED THIS HOTEL !!

Minor complaint: The "lap pool" usually did not serve for swimming laps as it was the only pool at the hotel, it was only one lap wide, and was used by guests for simply lounging in the water. However, the gym was well equipped, so I was still able to get good exercise.

A
9.7 Excellent
high quality facility providing full service. Staff is competent, professional and helpful. Room are comfortable and clean. Food is very good. Internet works well

Sometimes prices on high side for Cape Town where there are plenty of options

L
9.7 Excellent
Comfortable, clean and modern; we stayed in a suite which comes with a great breakfast and cocktail hour
J
7.7 Good
The location is a right between downtown and the V&A Waterfront. Everything is walkable plus you have great cab service as well as the hop-on hop-off bus right out in front of the hotel. Since this hotel is adjacent to the convention center, getting to anything you want for business or please is easy to do. The breakfast spread in the mornings was excellent and the rooms were nicely appointed wth hotel being very clean.

Since the hotel is at the convention center, if there is a large convention in town (that you are not a part of) you may get overwhelmed by conventioneers. There was a large ANC convention in town while we were there. The hotel was able to handle the added quests, so it reallly wasn't a problem but could be an issue for some. Check the Cenvention Center schedule prior to booking. The only other issue I had was the customer service in general. I really thnk this issue is more cultural to South Africa than it is an issue at the Westin. I just didn't feel like the conceirge's were as helpful as they should be getting tickets for me or helping me find a good restaurant. I sat in the bar area of one of the hotels restaurants (1 meter from a restaurant table - didn't realize it) and we asked to order a desert and was told we needed to get up an move 1 meter to the next table. This kind of rigidity does not exist in the USA..,.the customer is always right and we would have been served. That night we decided to get up and move back to our room. At breakfast, there was mixup with the number of people in our room booking (they claimed the reservatin was for one and we had two in the room). Breakfast was supposed to be complimentary but they made us pay for one breakfast each morning (200 Rand)....an inconvenience. I think this would have been handled differently in the US. Overall, I would recommend the hotel for its location and nice amenities, just don't expect 5 star American style service anywhere in South Africa. (Although I will say the overall service level in South Africa is much higher than anywhere I have been in Europe....espeicallly restaurants)

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Location

Convention Square, 8000 Cape Town, Western Cape

What's nearby

  • Greenmarket Square0.6 mi
  • Victoria & Alfred Waterfront0.6 mi
  • Bo Kaap Museum0.7 mi
  • Castle of Good Hope0.7 mi
  • District Six Museum0.8 mi
  • Green Point Stadium1.2 mi
  • Old Biscuit Mill2 mi
  • Clifton Beaches3.4 mi
  • Table Mountain3.4 mi
  • Camps Bay Beach3.6 mi
  • Newlands Stadium4.5 mi
  • Newlands Cricket Ground4.7 mi
Wine & Design Lovers' Guide to Cape TownCathrine

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Westin Cape Town

  • Guests with existing The Westin Cape Town reservations for any future arrival date, including reservations with pre-paid rates, can make full changes or cancellations without a charge up to 24 hours prior to arrival, as long as the change or cancellation is made by June 30, 2020. For guests making new reservations at The Westin Cape Town for any future arrival date, including reservations with pre-paid rates, between today and June 30, 2020, reservations may be changed or canceled at no charge up to 24 hours before your scheduled arrival date. For more information, visit the Mariott Response to COVID-19 page.

  • The Westin Cape Town is located at Convention Square in Cape Town City Centre, 1.3 miles from the center of Cape Town. Greenmarket Square is the closest landmark to The Westin Cape Town.

  • Check-in time is 3:00 PM and check-out time is 12:00 PM at The Westin Cape Town.

  • Yes, The Westin Cape Town offers free Wi-Fi.

  • No, The Westin Cape Town does not offer free parking.

  • No, The Westin Cape Town does not offer free airport shuttle service.

  • The Westin Cape Town is 10.9 miles from Cape Town Intl.

  • No, pets are not allowed at The Westin Cape Town.

  • Yes, The Westin Cape Town has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

8.6

Distance to city center

1.3 mi

Location rating

9.3

Nearest Airport

Cape Town Intl

Distance to airport

10.9 mi