2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years 4-star deluxe hotel with premier spa and health club. Located in heart of Cardiff with 129-rooms. Free wifi throughout. In addition to providing the city centre's most stylish hotel and flexible meeting space, Park Plaza Cardiff is adjacent to National Museum of Wales & City Hall. Within easy walking distance of all departments of Cardiff University and St Davids Shopping Centre and John Lewis. The function space is ideal for dinners, product launches, meetings and exhibitions with state-of-the-art audiovisual and intelligent lighting. The Laguna Health & Spa offers guests use of a 20-metre pool, spa bath, steam room and 8 treatment rooms and relaxation lounge. 2 storey gymnasium. Laguna Kitchen & Bar offers fresh produce and herbs from our own garden External balcony for outside dining. Laguna Bar offers a range of cocktails and wines with its own bar Menu. Traditional Afternoon tea the best in Cardiff.
Beautiful hotel with the best staff
This is a good hotel with good facilities and excellent staff.
High standards but very laid back and relaxing
It was all excellent, from the reception staff to the room to the restaurant staff and food.
the excelent service provided by staff
the bedroom was cold.
Very friendly staff. Exceeded our expectations. Good central location. Rooms were of very high standard.
Car parking very expensive.
it felt like a home from home. Cannot praise enough all staff, from room valets ,waiters/waitress to floor and front of house staff!
friendly helpful staff
location and friendly staff
The room was superb and situated on a high floor as requested with a view over the gardens. Very welcoming staff and we had a very good dinner in the restaurant. Lovely spacious room and lots of interesting contemporary features. Very central for Cardiff shops etc.
The breakfast was not very good as it was the buffet style with little choice. It would be a great advantage if breakfast could be cooked to order.
Good staff customer care, a great swimming pool and the restaurant menu was diverse and well priced.