Pros (+) The staff was super friendly and helpful!
Cons (-) Our room could have been cleaner, but it was still very nice.
2 stars
Holiday Inn Express & Suites Carmel North - Westfield
Photos of Holiday Inn Express & Suites Carmel North - Westfield
Overview
The Holiday Inn Express and Suites Carmel-North Indianapolis welcomes all to the Carmel Arts and Design District, located just north of Indianapolis in the upscale suburb in Hamilton County’s Clay Township. Our Holiday Inn Express and Suites Carmel-North Indianapolis is located near all of Carmel/North Indianapolis’ fun activates like Clay Terrace Outdoor Mall, Keystone at the Crossing Fashion Mall, Carmel Palladium, Carmel Racquet Club, Ice Skate Stadium, Carmel Arts Center, Klipsch Music Center, Conner Praire, and much more. While in the Indianapolis area, unwind while cheering on some of our home teams like the Indianapolis Colts, Indiana Pacers, Indy Eleven, Indianapolis Indians, Indy Fuel, along with other teams including the Butler Bulldogs and Carmel High School Greyhounds. Also, visit sites like the Indianapolis Children’s Museum, Indianapolis Zoo and Botanical Gardens, explore Indianapolis’ Historical Monuments, or enjoy a stroll down Mass Ave. or in shop the local shops in Downtown Carmel, IN or Zionsville, IN. The Holiday Inn Express and Suites is within walking distance to restaurants, fast food, grocery stores, retail and clothing stores, salons, and much much more. The Holiday Inn Express and Suites Carmel-North Indianapolis offers some amazing complimentary amenities for your home away from home.
Latest deals for Holiday Inn Express & Suites Carmel North - Westfield
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Holiday Inn Express & Suites Carmel North - Westfield
- Indoor pool
- Fitness center
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Shower chair
- Accessible by elevator
- No smoking
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Services and conveniences
- Business center
- Wake-up service
- Meeting/Banquet facilities
- Key access
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Dining
- Microwave
- Refrigerator
- Coffee machine
General
- Sofa
- Telephone
- Carpeted
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Grill
Family friendly
- Complimentary breakfast
Fitness
- Fitness center
Pool
- Indoor pool
Reviews of Holiday Inn Express & Suites Carmel North - Westfield
8.3
Very good
393 verified ratings
Wonderful
162
Very good
66
Good
57
Okay
36
Fair
28
Mediocre
20
Poor
24
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the good breakfast options. However, many reviews highlighted significant cleanliness issues, including dirty rooms and unpleasant odors. The pool was also frequently mentioned as being out of order, and there were complaints about outdated facilities and poor WiFi.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
Sort by:Most recent
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All reviews
Pros (+) Polite staff, very clean
Pros (+) Nice location. Good restaurants close by. Wi-Fi was excellent! Room was very nice and clean.
Cons (-) no complaints
Pros (+) Location was pretty good Room size good No issues with cleanliness
Cons (-) Two days straight and no attempt to clear snow and ice from lot No hot water in shower Very sterile feel to the rooms Price point a little high for the amenities
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Holiday Inn Express & Suites Carmel North - Westfield?
Guests have praised the hot breakfast with a variety of options, including pancakes, and prompt refills.
Is there a business center available at the hotel?
Some guests were disappointed to find that there was no business center as advertised.
What are the common concerns about the hotel's cleanliness?
Several guests mentioned issues with the cleanliness of the elevator and the need for improved housekeeping services.
How are the beds at Holiday Inn Express & Suites Carmel North - Westfield?
Guests have complimented the hotel for providing very comfortable beds.
When is the high season at Holiday Inn Express & Suites Carmel North - Westfield?
The high season at the hotel is in April.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Construction
Some guests mentioned that the hotel is currently undergoing renovations, so if you're sensitive to noise, consider requesting a room away from the construction areas.
Check Room Servicing Frequency
Several guests reported that room servicing was not consistent, with some rooms only being serviced twice in four nights. It may be helpful to clarify the hotel's room servicing policy upon check-in.
Verify Business Center Availability
Some guests were disappointed to find that the hotel did not have a business center despite it being advertised. If you require business center facilities, it's advisable to confirm their availability with the hotel before your stay.
Consider Bringing Your Own Toiletries
A few guests expressed dissatisfaction with the housekeeping service, highlighting issues such as a lack of toilet paper and limited housekeeping during their stay. Bringing your own toiletries might be a good idea to ensure you have everything you need.
Request Early Breakfast Access
If you have early morning plans, note that breakfast starts at 6:30 am, which may not align with your schedule. Consider requesting early breakfast access if you need to eat before this time.
Inquire About Pool Temperature
Some guests found the pool to be uncomfortably cold, so if you plan to use the pool, it's advisable to inquire about the water temperature beforehand.
Confirm Room Amenities
Guests have reported issues such as non-functional sofa beds and missing bedding for additional guests. It's recommended to confirm the availability and functionality of all room amenities upon check-in.
Check for Noise Disturbances
Some guests mentioned noise disturbances from construction work and other guests, particularly sports teams. If you're sensitive to noise, consider inquiring about the hotel's noise insulation and policies.
Verify Breakfast Options
If you have dietary preferences or restrictions, it's advisable to verify the breakfast options available, as some guests expressed a desire for more variety, particularly in terms of hot breakfast choices.
Consider Bringing Earplugs
Given feedback about noise from other guests and construction, bringing earplugs might be helpful for ensuring a good night's sleep.
Location
15131 Thatcher Lane, Carmel, IN 46033
What's nearby
- Clay Terrace0.6 mi
- The Center for the Performing Arts2.8 mi
- Booth Tarkington Civic Theatre2.8 mi
- Monon Community Center4 mi
- River Road Park4.8 mi
- Coxhall Gardens5.1 mi
- Equipose 145.7 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Holiday Inn Express & Suites Carmel North - Westfield
Low season | September |
|---|---|
High season | June |
Average price (weeknight) | $128 |
Average price (weekend night) | $222 |
When to book a room at Holiday Inn Express & Suites Carmel North - Westfield
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Holiday Inn Express & Suites Carmel North - Westfield
FAQs when booking at Holiday Inn Express & Suites Carmel North - Westfield
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See most recommended stays in CarmelGood to know
Value for money | 8.1 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | Indianapolis |
Distance to airport | 22.2 mi |
Everything you need to know for your stay in Carmel
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