Holiday Inn Express & Suites Carmel North - Westfield By IHG

Guests have praised the hot breakfast with a variety of options, including pancakes, and prompt refills.

Some guests were disappointed to find that there was no business center as advertised.

Several guests mentioned issues with the cleanliness of the elevator and the need for improved housekeeping services.

Guests have complimented the hotel for providing very comfortable beds.

The high season at the hotel is in April.

Some guests mentioned that the hotel is currently undergoing renovations, so if you're sensitive to noise, consider requesting a room away from the construction areas.

Several guests reported that room servicing was not consistent, with some rooms only being serviced twice in four nights. It may be helpful to clarify the hotel's room servicing policy upon check-in.

Some guests were disappointed to find that the hotel did not have a business center despite it being advertised. If you require business center facilities, it's advisable to confirm their availability with the hotel before your stay.

A few guests expressed dissatisfaction with the housekeeping service, highlighting issues such as a lack of toilet paper and limited housekeeping during their stay. Bringing your own toiletries might be a good idea to ensure you have everything you need.

If you have early morning plans, note that breakfast starts at 6:30 am, which may not align with your schedule. Consider requesting early breakfast access if you need to eat before this time.

Some guests found the pool to be uncomfortably cold, so if you plan to use the pool, it's advisable to inquire about the water temperature beforehand.

Guests have reported issues such as non-functional sofa beds and missing bedding for additional guests. It's recommended to confirm the availability and functionality of all room amenities upon check-in.

Some guests mentioned noise disturbances from construction work and other guests, particularly sports teams. If you're sensitive to noise, consider inquiring about the hotel's noise insulation and policies.

If you have dietary preferences or restrictions, it's advisable to verify the breakfast options available, as some guests expressed a desire for more variety, particularly in terms of hot breakfast choices.

Given feedback about noise from other guests and construction, bringing earplugs might be helpful for ensuring a good night's sleep.