Bastión Luxury Hotel

The hotel is located in the heart of the Historic Center, making it a perfect location for tourism. Guests can easily stroll around the city and visit major sites within a 15-minute walk radius. The Muelle, where guests catch boats to the islands, is just a 10-minute walk away.

The rooftop at the Bastion Luxury Hotel is amazing! Guests can enjoy a fantastic view of the city from the bird’s-eye patio above the bar. The rooftop pool and bar are lovely, and the staff there are the friendliest and most professional bunch imaginable.

The breakfast at the hotel is wonderful and very generous, with a good variety of fresh fruits and delicious food. The coffee is freshly brewed, and the juices are made from locally sourced fruits. The staff is attentive, ensuring that all items are replenished promptly.

The hotel offers a spa and wellness center, a rooftop pool, and a fitness center. Additionally, guests can enjoy beach access and complimentary breakfast, making for a comfortable and enjoyable stay.

The hotel's rooms may have a humidity issue, with clothes feeling a bit damp. Guests may also experience a lack of light in some rooms, and those on the lower level facing the pool may feel muggy, especially during rainy weather.

Some guests reported issues with humidity and lack of light in rooms on lower levels. Requesting a room on a higher floor may help avoid these issues and provide better views.

Several guests mentioned a damp smell in the hotel and rooms, with some experiencing water leakage and humidity issues. It's advisable to check the room for any signs of dampness upon arrival and promptly notify the staff if such issues are detected.

The hotel's central location within walking distance of major attractions like the Clock Tower and San Felipe Castle makes it convenient for exploring the historic district. Take advantage of the vibrant street life and charming cafes in the area.

Some guests reported noise disturbances, including voices from neighboring rooms and construction noise. Guests sensitive to noise may want to inquire about quieter room options or use earplugs as a precaution.

Due to reports of wardrobe doors not fitting and air conditioning difficulties, guests may want to verify the functionality of amenities in their room upon check-in and promptly request maintenance if needed.

In case of humidity issues, guests experiencing dampness in their rooms can request a dehumidifier from the hotel staff to improve comfort levels.

The rooftop pool was highlighted as a fantastic feature by several guests, offering a serene oasis with a stunning view of Cartagena's historic district. Consider spending leisure time at this well-maintained and relaxing area.

Some guests mentioned that rooms in the basement level lacked sunlight. If natural light is important, guests may want to specify their preference for a room with ample sunlight during the booking process.

Some guests reported unexpected additional charges. It's advisable to clarify all fees and charges, including any voluntary fees, during the check-in process to avoid surprises at checkout.

Guests celebrating special occasions, such as honeymoons, may want to communicate their preferences, such as privacy and minimal disruptions, to the hotel staff to enhance their overall experience.