Charleston Santa Teresa Cartagena

The Hotel Charleston Santa Teresa features three on-site restaurants offering both international and local cuisine. La Terraza features idyllic views with refreshing beverages and light bites, Harry's Bar serves exquisite dishes from internationally-recognized chef Harry Sasson, and Plaza Santa Teresa offers a beautiful courtyard setting to enjoy an aperitif.

Guests may choose to relax at the hotel’s Santa Teresa Spa, which offers a combination of modern and oriental body massages and treatments. The spa’s facilities also include beauty services, a fitness center, and a wet area including a jacuzzi and Turkish bath.

Nearby attractions include Iglesia de San Pedro Claver, Palacio de la Inquisición, Museo de la Esmeralda, Plaza de Bolivar, and more, all within walking distance of the hotel.

The staff at the Hotel Charleston Santa Teresa is very helpful and super nice, providing exceptional service to ensure a pleasant stay for all guests.

Guests have described the rooftop pool area as amazing for relaxation, historic city views, and sunsets, offering a very pleasant experience during their stay.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Guests loved the rooftop pool area for relaxation, historic city views, and sunsets. It's a great spot to unwind after a day of exploring.

Some guests noted that rooms in the colonial building smelled of mold and had loud air conditioning. It's advisable to inquire about room location and ventilation preferences before booking.

The hotel's central location in the walled city makes it convenient for exploring nearby attractions such as Iglesia de San Pedro Claver, Palacio de la Inquisición, and Museo de la Esmeralda.

Some guests suggested extending the spa hours for added convenience. It's recommended to check the spa's operating hours and book treatments in advance.

A few guests mentioned that certain rooms were located next to noisy ventilators, affecting their overall experience. Consider inquiring about potential noise disturbances when selecting a room.

Guests appreciated the hotel's dining options, particularly the breakfast buffet and the terraces with beautiful views. It's worth trying out the different dining venues during your stay.

While many guests praised the staff for being helpful and friendly, some mentioned issues with slow service at the restaurant and a lack of flexibility. Being aware of potential service challenges can help manage expectations.

The hotel experiences high season in December, which may result in more crowds and higher prices. Travelers seeking a quieter experience may want to consider visiting during the low season in July.

If you plan to invite non-guests to the pool or other hotel facilities, it's advisable to check the hotel's policies beforehand to avoid any inconvenience.