Housed in a historic building in Cartagena’s walled city, the Hotel Charleston Santa Teresa combines luxury accommodations with Spanish influence to provide guests a comfortable and cultural visit to the bustling city.
The hotel’s 89 guest rooms are decorated in bright blues and rich textures and are available in classic room configurations as well as spacious suites. They also include modern amenities, including a 42-inch flat screen LCD TV, satellite service with international channels, an iPad, 24-hour room service, high-speed wireless Internet, a Nespresso coffee machine, and a mini-bar.
The Hotel Charleston Santa Teresa features three on-site restaurants offering both international and local cuisine. La Terraza features idyllic views with refreshing beverages and light bites, Harry's Bar serves exquisite dishes from internationally-recognized chef Harry Sasson, and Plaza Santa Teresa offers a beautiful courtyard setting to enjoy an aperitif. For a night in, guests can also order room service during their stay.
Guests may choose to relax at the hotel’s Santa Teresa Spa, which offers a combination of modern and oriental body massages and treatments. The spa’s facilities also include beauty services, a fitness center, and a wet area including a jacuzzi and Turkish bath. The hotel’s beautiful outdoor pool offers a 360-degree view of the city of Cartagena for guests to gaze over while sunbathing, and the hotel’s central, colonial patio is an ideal setting for an afternoon coffee. For added convenience, the hotel provides high-end vehicles for hire during your stay, whether by the hour or for an airport transfer.
The Hotel Charleston Santa Teresa is a luxurious hotel located in the heart of Cartagena that provides guests a cultural, convenient, and unique experience in Colombia.
Accessibility and suitability
General
Health and safety
Services and conveniences
Basics
Bathroom
Pool and spa
Dining
Media and entertainment
Laundry
Bedroom
Things to do
Outdoor
Workspace
Family friendly
Parking and transportation
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's dining options like?
The Hotel Charleston Santa Teresa features three on-site restaurants offering both international and local cuisine. La Terraza features idyllic views with refreshing beverages and light bites, Harry's Bar serves exquisite dishes from internationally-recognized chef Harry Sasson, and Plaza Santa Teresa offers a beautiful courtyard setting to enjoy an aperitif.
What can I expect from the hotel's spa and wellness facilities?
Guests may choose to relax at the hotel’s Santa Teresa Spa, which offers a combination of modern and oriental body massages and treatments. The spa’s facilities also include beauty services, a fitness center, and a wet area including a jacuzzi and Turkish bath.
Are there any nearby attractions worth visiting?
Nearby attractions include Iglesia de San Pedro Claver, Palacio de la Inquisición, Museo de la Esmeralda, Plaza de Bolivar, and more, all within walking distance of the hotel.
How would you describe the hotel's customer service?
The staff at the Hotel Charleston Santa Teresa is very helpful and super nice, providing exceptional service to ensure a pleasant stay for all guests.
What are guests saying about the hotel's rooftop pool?
Guests have described the rooftop pool area as amazing for relaxation, historic city views, and sunsets, offering a very pleasant experience during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Rooftop Pool
Guests loved the rooftop pool area for relaxation, historic city views, and sunsets. It's a great spot to unwind after a day of exploring.
Consider Room Location
Some guests noted that rooms in the colonial building smelled of mold and had loud air conditioning. It's advisable to inquire about room location and ventilation preferences before booking.
Explore Nearby Attractions
The hotel's central location in the walled city makes it convenient for exploring nearby attractions such as Iglesia de San Pedro Claver, Palacio de la Inquisición, and Museo de la Esmeralda.
Check Spa Hours
Some guests suggested extending the spa hours for added convenience. It's recommended to check the spa's operating hours and book treatments in advance.
Be Mindful of Noise
A few guests mentioned that certain rooms were located next to noisy ventilators, affecting their overall experience. Consider inquiring about potential noise disturbances when selecting a room.
Enjoy the On-Site Dining
Guests appreciated the hotel's dining options, particularly the breakfast buffet and the terraces with beautiful views. It's worth trying out the different dining venues during your stay.
Take Note of Service Feedback
While many guests praised the staff for being helpful and friendly, some mentioned issues with slow service at the restaurant and a lack of flexibility. Being aware of potential service challenges can help manage expectations.
Consider High Season Visits
The hotel experiences high season in December, which may result in more crowds and higher prices. Travelers seeking a quieter experience may want to consider visiting during the low season in July.
Inquire About Pool Access
If you plan to invite non-guests to the pool or other hotel facilities, it's advisable to check the hotel's policies beforehand to avoid any inconvenience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
July | December | $396 | $308 |
Cheapest month to stay with an average 48% drop in price. | Most expensive month to stay with an average 76% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Value for money | Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|---|
8.5 | 5.3 mi | Cartagena Rafael Nunez | 3.0 mi |