Cons (-) Pool has to be cleaned
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*Total includes estimated local taxes & fees payable on check out.
Amenities at NH Cartagena Urban Royal
- Snorkeling
- Outdoor pool
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee shop
- Business center
- Flat-screen TV
- TV
Reviews of NH Cartagena Urban Royal
7.9
Good
996 verified ratings
Wonderful
380
Very good
192
Good
132
Okay
83
Fair
79
Mediocre
53
Poor
77
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent central location, making it easy to explore the city on foot. The service and staff were frequently described as friendly, helpful, and attentive, especially at reception and in the restaurant. Many guests enjoyed the rooftop pool and its beautiful views. However, several reviews mentioned significant noise issues both inside and outside the hotel, making it difficult to rest. Some guests also noted cleanliness concerns and maintenance issues in rooms and bathrooms. Overall, the positives of location, service, and amenities like the pool stood out, but noise and upkeep were recurring drawbacks.AI-Generated from customer reviews
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Q&A(5)
Tips(10)
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7.9 out of 10
206 reviews
10 out of 10
2 reviews
5.6 out of 10
1 review
8.1 out of 10
1 review
All reviews
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What are the hotel's unique amenities?
NH Royal Urban Cartagena offers a wide range of outdoor activities such as scuba diving, snorkeling, and windsurfing. Additionally, guests can enjoy the indoor pool and rooftop terrace.
How is the hotel's customer service?
Guests have praised the hotel's staff for being friendly, accommodating, and professional. They have been described as very patient and helpful.
What can guests expect from the hotel's food quality?
The hotel has a restaurant serving Caribbean cuisine and an intimate café. Guests can also find plenty of other dining options in the surrounding area.
What practical information should guests know about the hotel's location?
NH Royal Urban Cartagena is located in the City's popular shopping district and is situated nearby the Palace of Inquisition. It is also centrally located in the historic center, making it convenient for exploring the area on foot.
What are the best times to visit the hotel?
The hotel is located in the heart of Cartagena's historic center, making it a great location for exploring the city's warm and tropical climate. However, guests should be aware that the central location may result in noise from nearby bars and nightlife.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Noise Levels
Some guests noted that the hotel's central location led to noise disturbances, especially in rooms facing the street. Light sleepers may want to request a quieter room or bring earplugs.
Take Advantage of the Rooftop Pool
Many guests praised the rooftop pool for its stunning views of the old city square. It's recommended to make time for a relaxing dip and enjoy the picturesque scenery.
Be Mindful of Room Selection
Several guests reported issues with specific rooms, such as locked windows and maintenance concerns. It's advisable to inquire about room details and potential issues before finalizing a booking.
Explore Nearby Attractions
The hotel's location in the heart of the historic center allows for easy access to numerous attractions, restaurants, and bars. Guests are encouraged to take advantage of the convenient proximity to key landmarks and dining options.
Consider Noise Levels
While the central location is convenient, it can also lead to noise disturbances, particularly in rooms facing the bars with music. Guests may want to prepare for potential noise by bringing earplugs.
Enjoy the Central Location
The hotel's central location within the historic center was highlighted by many guests as a major advantage. It allows for easy exploration of the area's attractions and vibrant nightlife.
Check for Room Upgrades
Some guests mentioned receiving room upgrades, particularly to quieter rooms facing the plaza. Inquiring about potential upgrades during check-in might lead to a more comfortable stay.
Take Note of Staff Friendliness
Several guests praised the staff for their friendliness and helpfulness, particularly the reception and restaurant personnel. Engaging with the staff for recommendations and assistance is recommended.
Consider Business Needs
For business travelers, it's important to note that the hotel lacks a business center, which may impact the ability to conduct work-related tasks. Guests with business needs may want to make alternative arrangements for such facilities.
Location
Plaza de Los Coches Cr 7# 34-10, Cartagena 130001
What's nearby
- Torre del Reloj44 yd
- Plaza de los Coches73 yd
- Cartagena Cathedral199 yd
- Museo de la Esmeralda236 yd
- Palacio de la Inquisición247 yd
- Universidad de Cartagena277 yd
- Iglesia de San Pedro Claver281 yd
- Centro de Convenciones Cartagena de Indias286 yd
- Plaza de Santo Domingo333 yd
- Museo Naval del Caribe348 yd
- Walled City0.3 mi
- India Catalina0.4 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 25734
Essential information about NH Cartagena Urban Royal
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
September | February | $170 | $209 |
Cheapest month to stay with an average 32% drop in price. | Most expensive month to stay with an average 45% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
NH Cartagena Urban Royal
Which month has the cheapest rates at NH Cartagena Urban Royal?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at NH Cartagena Urban Royal is November, with an average nightly rate of $142. The most expensive month is January at $175 per night.
What is the cheapest day to book NH Cartagena Urban Royal?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book NH Cartagena Urban Royal is Tuesday, with an average nightly rate of $140. The most expensive day is Saturday at $223 per night.
How far in advance should you book NH Cartagena Urban Royal?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at NH Cartagena Urban Royal, book around 11 weeks in advance. This could save you approximately 34% compared to booking last minute.
KAYAK's top tips for your stay at NH Cartagena Urban Royal
FAQs when booking at NH Cartagena Urban Royal
Nearby hotels and places to stay
Closest
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See cheapest stays in CartagenaMost recommended
See most recommended stays in CartagenaGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.1 mi | Cartagena Rafael Nunez | 2.8 mi |