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Hotel Europa

Via Roma, 19, 81100 Caserta, Campania, Italy
+39 082 332 5400

$51+

Overall guest ratings

7.5/10 Good
Based on 1,067 reviews

Review highlights

  • 8.9
  • 8.5
  • 4.1
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Hotel Europa offers an airport shuttle (available on request) for EUR 60 per vehicle one way. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. Other highlights at this upscale hotel include free bike rentals, and rooms offer minibars and room service.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 1,067 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "City centre within easy reach, said 94%."
      8.6 "Good access to the airport, said 86%."
    • 8.5 "Breakfast is good."
    • 4.1 "Not very comfortable."
      3.3 "67% didn't like the uncomfortable beds."
      4.9 "51% said rooms were small."
      4.6 "54% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.4 "Not very clean."
      2.8 "72% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 2.9 "Awful rooms."
      1.4 "86% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      3.3 "67% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      4.9 "51% said rooms were small."
      0.7 "93% found problems with the furniture."
      0.4 "96% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      2.6 "74% criticized the small bathroom."
      3.8 "62% thought the tv was sub-standard."
    • 2.4 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall Rating

    7.5 Good
    Based on 576 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 8.6 "Location is great."
      9.5 "City centre within easy reach, said 95%."
    • 8.5 "Breakfast is good."
    • 4.5 "Internet is poor."
    • 3.7 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      2.0 "80% criticized the small bathroom."
      4.8 "52% thought it was too noisy."
    • 3.4 "Not very clean."
      2.5 "75% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 2.3 "Awful rooms."
      1.1 "89% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      3.2 "68% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      0.9 "91% found problems with the furniture."
      4.4 "56% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      0.4 "96% had problems with the shower."
      2.0 "80% criticized the small bathroom."
      1.5 "85% said the bathroom was dirty."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.5 Good
    Based on 341 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.1 "Location is great."
    • 5.5 "Average amenities."
    • 4.4 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.5 "Not very clean."
      3.1 "69% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 3.0 "Awful rooms."
      3.1 "69% said rooms were dirty."
      1.5 "85% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      0.6 "94% thought they were poorly maintained."
      3.2 "68% didn't like the uncomfortable beds."
      0.6 "94% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      0.3 "97% had problems with the shower."
    • 2.0 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 149 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.0 "Breakfast is good."
    • 3.9 "Not very comfortable."
      3.2 "68% didn't like the uncomfortable beds."
    • 3.4 "Internet is poor."
    • 3.0 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
    • 2.6 "Awful rooms."
      1.5 "85% complained about the bathroom."
      0.8 "For 92%, the rooms looked old."
      0.8 "92% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      3.2 "68% didn't like the uncomfortable beds."
      0.8 "92% found problems with the furniture."
    • 2.4 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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