MainStay Suites

The rooms themselves were quite clean and many rooms were spacious (mine was not spacious).

I was traveling with a party. We worked with the hotel to arrange rooms on the same floor months in advance. My room was reassigned at the last minute and to a much smaller room on a different floor. Additionally, many floors have extremely strong odors of Indian food. I like Indian food but I don't want to smell like it because I entered a hotel.

First room was not what we had booked: we asked for 2 queens, but received 1 queen. They had one remaining room, so they switched us, but the new room didn't have a working air conditioner. It was 80 degrees in the room and no one slept well. Knowing from the first room that there weren't any other rooms, we toughed it out, but we were all extremely tired for my son's college graduation the next day. I informed the person at the front desk, but all they did was apologize. They should have informed a manager to fix the problem and out of kindness, offer us a discount for our miserable night.