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The room was very nice. Not very conveniently located.
Dirty hotelThe rooms were filthy The rooms were filthyThe place smelled like cigarette smoke
Comfortable, clean room for a great price through Kayak. Very friendly front desk and restaurant staff.
Paid $70 for the room. Was first time to this casino. Got their players card and received a free Buffet. The food wasn't anything special but the 24 kitchen they have is dope. Best quesadilla I've ever had. Got rolled at the casino. But that's any casino
Clean, easy to get to, and close to downtown. They have a daily fee ontop of the hotel price.
Nothing We booked a non smoking room. Arrived surly desk clerk advises only had smokers room on first floor near casino lobby. Room reeked of cigarette smoke. Dated and filthy carpets. Basically a take it or leave proposition...never again!
Helpful staff, airport shuttle and parking options were very nice.
The room was very nice, clean and spacious. Comfortable bed.
The room was clean, mostly. That's about it. I could feel springs of the cheap mattress through the non-existent bed pad, one thin blanket with no additional coverings available, and tiny, flimsy pillows I had to roll up in a tube to get any support made it impossible to get comfortable. I finally got a few hours sleep sitting in the stiff chair wrapped in the cheap chenille decorative throw. The rest of the room was Spartan, definitely a hotel about profit margins, exploiting gamblers visiting the casino across the street, not customer comfort.
This is an awesome hotel and we love that it is connected to the Quest Center for concerts! It would be nice if it had some kind of complimentary breakfast with as much as it costs.
the entire staff was most helpful and friendly
I liked the staff, they where really friendly and super helpful. I did not like, I b the other hand, what they had to offer for such a high price... even super 8's have free WiFi and complimentary breakfast to their clients.
would stay there again and would recommend it to my friends and family
Location is good, right next to sporting venues and downtown. Room was clean and bed was comfortable and the lobby looked nice. Charging to use the internet and the gym/pool is ridiculous, absolutely ridiculous. How is it that Motel 6 gives free wifi at most locations and the Hilton wants $10 per day to use the internet? They also charge for the use of the gym and pool, which didn't even have drinking cups for the water cooler. The hotel staff and I also have different definitions of what "city view" means. I had a great view of a freeway offramp.
rooms are good size, bed is comfortable. could be cleaner - for instance,clean the telephones!!!
cookie particles was not cleaned in the second day. cleaning has not parfect.
Room was clean and quiet. Staff excellent. Breakfast good. I will stay here again. A real bargain Nothing
When we arrived the clerk that checked us in was super nice. This is not a place for small children. It's located right next door to a bar. The parking lot did not feel very safe. It's a very old building so it was loud when you walked around. The room was dated and not comfortable at all. The shower was cold and it didn't have any water pressure.
The location was great! Right off of I-80 and within walking distance of a gas station, restaurants, dairy queen, and a mall. The beds were really comfortable and the air conditioning worked well. Most of the fixtures in the bathroom looked new or at least the seals around them were new. I also liked the novel idea of offering hotdogs and cookies at 5:00 p.m. every day. It makes for a nice quick meal if you don't feel like getting out. One of the first things I noticed was that there was random specks of blood on the outside of the tub, on a towel (stained, I think), and a big blood stain on the underside of one of the bed spreads. I left that face up for two days in a row before they either changed the bedspread or turned it around. There was also hair left around the base of the tub and on one wall of the tub. And the TV was completely smashed in the back. It still worked just fine. Too bad, other than those things, it was a great place.
Stayed here both coming and going to Montana. It is a great value! Rooms were spacious and comfortable. It was clean and had a nice breakfast. The staff were very nice. We would definitely stay here again when we travel through the area!
The price was right and everything fit our needs. Breakfast was good the next morning, room and hotel were very clean. Location was perfect. If you're not a hotel snob, this will do just fine. Hot dogs, cookies and cupcakes were a nice added touch! Didn't like the double beds, prefer a queen, but was manageable. Bedspreads were a little dated.
Price convienence nice staff.
I was very happy with this hotel. For such a low price they had several extras. The pool was nice. There was coffee at all hours. They served free soup, crackers and baked cookies at 5:30. Breakfast was good; dry cereal, biscuits and gravy, steel cut oats, bagels, fruit and danish. The staff was very friendly and helpful. The rooms were clean, which was most important to me. We plan to book again in the future. Being on first floor. At around midnight we could hear the person above us walking around...a lot. Next time I will book second floor and be quiet for my neighbors below! ;)
Close to interstate Room especially the bed smelled awful. Like someone had just used the corner of the room as a restroom.
Location was good for being central to activities The sink and shower drained slowly and had standing dirty water.
Next to casino, if that is important. hallways smelled like old smoke when we checked in.
Wide corridors, comfy bed, tall ceilings. Good breakfast buffet, cookies at night, friendly staff perfumy smelling lobby
Grand old building. Updated bathrooms. Breakfast in the morning.
Everyone was super nice and helpful. The shuttle guy was super nice and accommodating.
Comfortable beds - nice clean rooms - Staff very polite and helpful. no frig in room better selection of channels on TV Little pricey More selection on menu
room was spacious, clean, staff was very friendly, and the breakfast was better than I expected. I enjoy more products like lotion in the room, but otherwise it was great. Sheets were 'nubby' verses smooth
The hotel lobby and rooms are nice. The staff was courteous and friendly. We asked for a quiet room and were placed amidst a high school athletic team. They kept us up all night with loud partying outside of our door. This hotel was quite a bit more expensive that a favorite - the Staybridge Suites in Lincoln NE (50 miles)
excellent hotel nothing!!!
Great location close to many attractions yet not to close or noisy. Nice room layout & features. Your basic hotel breakfast nothing special. Pool was not as big as it looked online & pool water was cold.
location The bed was extremely uncomfortable.
Bed extremely comfortable. Room was very clean. Staff was very professional and courteous. Overall, outstanding! No
easy check out
Free breakfast, clean, great location and staff
Location Noise and disturbance. You could hear conversation in the room next to you and corridors. Breakfast service was lousy. Only two staff to support and it was chaotic. The staff were trying their best. The management should have provided more support
This guest did not leave comments about this hotel.
The rooms were suits and very modern and nice. Breakfast was great. It included eggs and sausages, as well as bagels, cold ham and cheese. The pool was great. The hot tube was clean and right temperature. I have no complaints. I will certainly plan to stay at this hotel again when traveling.
The layout of the hotel room was great. The beds were too soft.
This hotel has the most comfortable beds, deluxe shower, friendliest staff, cleanest, warmest, best we've ever stayed at in Omaha. A couple of unpolished surfaces in shower (roof leaks).
We felt like we were treated like queens. We've never experienced valet parking. So fancy! The rooms were beautiful. The lobby was gorgeous. Thomas spoiled us and was so nice. Conner drove us everywhere we needed. What a great service. Would have loved to stay longer. The Old Market location was wonderful and we loved the historical aspect. I highly recommend Hotel Deco! The shuttle will take you anywhere you need and pick you up. Only downfall is they didn't have a GPS and got a bit lost. Nothing too bad though. Well worth the extra minutes on our drive to not have to worry about parking!
The decor was very unique, especially with the options of other hotels in the area. The staff was great and always right at your service. We loved the shower too!
Great staff, easy parking, terrific room service, excellent for business.
Large, clean rooms, awesome shower, and cool historic feel with modern decorations. Really nice mixed drinks in the room as well. Wife and I loved it and will come back whenever we are in Omaha. Price of Valet is offset by how cheap the room was -- incredible value.
Super cool interior decorations in the lobby, lounge and especially the rooms!! Do not miss taking a shower, they are amazing. Unfortunately their check-in system was down when we got there so we were delayed getting into our room. Also, their valet service is a bit slow. But nothing to not rate it 5 stars overall.
Great location. Modern décor. Historic building with neat attributes Very warm in the common areas
everyone was nice it was affordable and they treated us like kings
I loved this hotel. Room was spacious and comfortable and well appointed. Bathroom was great. Internet was fast and easy to sign onto. Location fantastic. Exercise room had high quality machines and dumbells and kettle weights. Staff super friendly. I liked it all.
Connected to the Horseshoe casino and easy to go back and forth to the casino
This guest did not leave comments about this hotel.
Staff obliging and charming. Forgetting to make up my room and provide fresh linens, soap, etc. was the only truly negative experience, and then having to wait quite awhile to receive towls, etc. was upsetting
Connected directly to the Horseshoe Casino and plenty of things to do close by The coffee in the lobby was terrible.
The staff are amazing. I was there for several days and rode with 5 different shuttle drivers - each was personable and conscientious - even the one who was new that week! Whomever is doing the hiring and setting the tone here is doing something right! There was only one 'downer' to our visit, and that was being put in a room directly above a ballroom in which where was a party booked with loud music until midnight. This was preventable - the people at the party should have been booked in those rooms.
Room was on second floor next to some big and noisy fans. The wind was blowing a little and made a whistling sound through the window which had no seal in it. This room was not worth the rating or price that was charged. I was very disappointed in Hilton.
This guest did not leave comments about this hotel.
Very clean Beat up furniture. Very small rooms. Nothing is complementary at all.
clean quiet comfortable not enough parking for the motel guests
Irresponsible, rude and clueless staff. Bar/food service was terrible. Night clerk gave key to my room to a man who was not registered on the room.
The bed was comfortable. The pillows were too soft.
friendly staff, comfortable mattress TERRIBLE room service food (eggplant parmesan was freezer burned and then burned when cooked; spicy thai pasta was overcooked and flavorless); living area in the suite was small and furniture uncomfortable
Everything for the most part was great. Easy access and in the middle of everything. Staff was awesome and good space in the rooms. The pool is ok and no hot tub.
Fair price, clean space. A bit noisy in the evening. Outside noise traveled to our seventh floor room.
Close to where I was visiting and easy to find. Room had a great view and eating establishments were in walking range. Breakfast was very good. Over priced drinks.
So close to so many things downtown/Old Market. Stayed at Hyatt, ate at Plank (excellent), many fine dining options, many nice places to have a drink, and even donut and coffee shops nearby, and a Subway across the street (restaurant). Lots to do in the area, makes this an EXCELLENT place to stay! No complaints. Excellent room, very clean and spacious, excellent rate, and very high level of quality all around!
Very nice hotel. Pool was closed while we were there.
I liked how nice and clean everything was. The food from the Gallery was not good at all, I was also sad to see a very small pool and no hot tub.
Good location The hotel is really starting to look worn. My shower went from scalding hot to ice cold. There was mildew in the corners of the tub grout. The complimentary coffee creamer in the room was a solid brick and never dissolved. Who knows how old it was. The coffee itself tasted like hot brown water. The little "store" area was completely depleted and I was told the manager hadn't been shopping. I did buy a small, individual bag of chips, which I was charged TWO dollars for!! I've stayed in this hotel about 3 times over the last 5 years and I feel like I'm tracking its slow death.
This hotels looks like it had seen better days in the past. The curb appeal and entry is great but it stops there. Hotel was dirty and carpets were stained. Bed linens were old and stained. Seems like maintenance is under-staffed as there were broken items in the hotel room (e.g. A lamp didn't work and the toilet kept making loud noises every half hour). I wouldn't recommend staying here.
The beds were comfy and the hotel staff was courteous. The hot breakfast was good. The lobby area looked nice and clean. Decent pricing, for our stay. The sauna wasn't heating up. The pool also had a light hanging out and the water was freezing. I saw a few pill bugs in our room.
Staff was friendly. It was quiet and clean. The bed was comfy. The appliances; tv, microwave, etc. were outdated.
Good hot breakfast, and good location close to freeway Dirty, threadbare sheets and towels, maintenance needed, internet is so slow as to be unusable.
There was no mention of a room deposit on tge website or any emails. I had to let them hold $25 per night on my card for "incidentals". Because this wasn't mentioned anywhere till I got to the motel I had not planned that extra expence.
Cost and it was authentic Minor up keep paint sauna didn't work
Quick check in, staff was friendly, good breakfast.. Floors were a little hard, just thin carpet over concrete, shower controls were overly complicated, wish the bar was open..
The lobby...... It was the dirtiest hotel I've ever seen. The lobby was lovely and I never expected to walk into the building my room was in and see filthy floors up 2 flights of stairs. Like it had never been vacuumed ! Got to the room and the desk chair, which I needed was broken and in permanent lean. The hotel phone in the room also did not work. So we called the front desk for a chair and a phone and we were told when the maintenance man would be in later that day..... Any other hotel would have brought a chair and phone right away or switched us to a different room. Not this place. We took 4 hour nap on top of the sheets and checked out immediately.
Friendly service and easy to locate didn't like that the sauna didn't work
The breakfast was wonderful. Expansive. The pool was heated and very clean. Our room was clean. Run down in places. The sauna didn't work while we were there.
Nothing Rude, misrepresented featured, they hate third party booking companies, they do not care if you are happy or stay.
Super comfortable beds. Staff is very friendly. Big screen TV's. mini fridges and Microwaves in every room. This is my 5th stay and I won't stay anywhere else in Omaha. The value is excellent. Peeling paint in the bathroom from moisture. It wasn't excessive, but it was there. Breakfast while meager is adequate, but does seem to be a few days old.
Clean room, quiet night, bathroom very nice
Great price and location for night stay on s long road trip. Good breakfast and clean room.
The price and location! Breakfast was cold and seemed like leftovers from the day before.
Room was geeat Could not get wifi in room
The hotel was very clean and the staff was friendly and helpful. It was within walking distance to local shops and restaurants There was an extra 10.00 charge for parking. The fire alarm went off at 2:00 am, and we had to evacuate while the fire department investigated. It turned out to be an electrical malfunction.
Mike I believe is his name was the shuttle driver and took our luggage to our room; he was great!
Great service, great facility, great staff Not in the old market area. Short walk away.
Loved being away from the interstate but still close enough that it was easy to access. Location was close to a lot of action but felt very safe. Solid room and nice view (6th floor) but nothing fabulous; basic upscale casual property. Paying for parking is a drag, but only $10 per night. Also, breakfast is not free/included in room price. Pool is quite small.
The attached parking garage and the knowledge along with the service the staff provided was excellent. Price for breakfast was pretty steep. Elevator lobbies for the parking garage were filthy.
Great food quality for breakfast
Convenient location, good room, but nothing special Hot tub was broken and became a "cold" tub. The only breakfast available was $15 each for the buffet.. Also had to pay for parking.
My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Loved the modern, clean feel and the hot tub and pool. All was nice, quiet and comfortable. Appreciated floors 2+ being secure (needed a room key to access after a certain time). I did wish they had security at the front door.,My friends and I stayed here for a birthday. We hit the hot tub and pool, then went out for dinner and drinks, and came back to sleep. Parking was $10 for the garage but we found free street parking on the weekend. Breakfast is a bit expensive - $12 for hot breakfast, $6 for continental. Overall, a pretty good deal. With free hot breakfast, they would be a clear winner for this price range downtown. I am glad we chose this one, as it was quieter than the Holiday Inn or others nearby.
easy access The hallways smelled of cigarette smoke. Parking was a problem Saturday night. We had a long walk to the nearest door. The carpet between the beds was dirty. The bedside table dusty. The toilet leaned, yes leaned to the wall.
conveniently located, nice appearance, friendly staff. was disappointed there was no fridge or microwave in room.
The price was the deciding factor. The room was certainly adequate and clean. The whole place looked clean. It did have a pool but we didn't use it. The breakfast was very good. The exhaust fan in the bathroom was terribly noisy and went on with the light which disturbs the other person in the room. The sign at the entrance was difficult to see in the rainy night we were there.
Staff wished everyone a happy mother's day at breakfast and in the hallways, that was nice. nice and courteous. Our room really had a strong odor of cleaners all night, and was freezing cold when we entered, they had left the ac on full blast for god only knows how long. The bathroom felt like I was in a shoe box. literally what you would call a water closet.
Very helpful front desk staff. No
Bed had a soft, comfortable topper on it. We got an updated room. I can already see mold and mildew problems arising in the near future without proper ventilation in the bathroom....
Easy to get to Room was dirty, could not control thermostat, asked for help and nothing changed, room didn't get cleaned
Very updated and clean. Pool and hot tub were wonderful. Pretty big breakfast...nice choices. Great location!!!
It was close to some of the places I wanted to go room needed repaired, chair broken, bathroom tile coming off. 2 rooms reserved and one had no towels. Changed the reservation online and it did not show up when we registered. Staff was not nice to my sister in trying to get her reservation correct
Loved the indoor pool and hot tub! Staff friendly clean updated rooms.
This hotel was run down and filthy. We booked a nonsmoking room and ended up with a smoking room that smelled.There was old broken furniture in our room. There was literally blood on the bathroom walls. Absolutely disgusting! Would never stay there again.
Although the Hotel advertises itself as pet friendly ... they charged as $25!!! as an additional fee for having a little puppy with us. Not very pet friendly as far as I'm concerned.
I like the pool, workout room and location of the hotel. The morning breakfasts are good too and the staff is really nice. I stay here every time I have to be in the Council Bluffs/Omaha area...about three times a year. My only complaint would be that they don't have a small refrigerator in the room. I bring a cooler and they have an ice machine in the lobby...but a fridge in the room would be nice.
Clean, friendly staff, typical breakfast. One of our bicycles was stolen in the parking lot. Not really the hotel's fault as it was dumb of us to leave it on the car. Nothing really bad for a hotel at this price point so if you want more you'd better pay more.
The staff was over the top the best! All were very friendly and helpful! There was something splattered in the shower of undetermined origin. Looked like it might have been blood. There was some type of food stuck on the wall in the room.
The price was fantastic! The staff was super friendly and helpful. The room was the cleanest room I've ever stayed in, so clean in fact that it looked like no one had stayed in it before me. The room is smaller than typical hotel rooms, but the comfortable queen bed and furniture fit, and there was enough room to walk around the bed. Everything in the room worked perfectly. There was even a cushioned window seat! The location was perfect. Near restaurants and casinos, and next to a movie theater. Limited selection of breakfast items, but I was able to fill up with healthy choices for my long drive home. I had a room on the top floor so there was no noise from rooms above. Not a thing. I've stayed in hundreds of hotel and motel rooms on my travels and this was one of the best.
The staff was very friendly and nice. The location wasn't ideal but was still only a few minute cab ride from downtown Omaha
Our TV was not working and when we called the front desk we were almost immediately given a new room. Appreciated the willingness to help us out so quickly!
Staff was incredibly friendly, there was free internet, the hotel is in a convenient location, and the room was a very affordable price. There was also lots of space in the room and the accomodations were nice enough. Breakfast left a bit to be desired - watery oatmeal, shriveled apples, less than great coffee (didn't try but they also had cereal and bread for toast). It was also a bit noisy - someone had a dog or dogs and must have left it/them unattended so I was awoken much earlier than I would have liked.
It was close proximity to the express way... The remote on the TV did not work... The AC was very loud...
Location was easy to find, close to the interstate, close to local gas stations. Rooms were fine, nothing overly special - but about right for the price. Towels were tiny & super scratchy. Noise - no sound proofing
Location is great, breakfast, staff, comfort, facilites are great. We had NO control over the room temperature; why bother including an interface in the room if it doesn't respond? We were cold enough to need jackets at all times in the room. Also breakfast could be earlier, 6am would be much better than having to wait until 7am.
Friendly staff, good location, room decor is nice and well planned. The room and the bath could use more cleaning. Mold was growing in the shower.
Nice location and the room itself was great! I don't remember the last time I was in a hotel with a full kitchen and even a stove within the room.... Would definitely recommend this place again
Love the location--it was great to be able to walk to the quality restaurants nearby.
The hotel was a great value for the money. Very nice rooms and great variety for continental breakfast, both hot and cold, during our stay
Location My schedule didn't allow us to stay longer
Friendly staff. Comfortable bed. Right off of the main road so the noise from the traffic was pretty bad
clean, quiet, easy to find wish breakfast was earlier. it was part of the reason that i chose the hotel, but wasn't offered before 7:00 a.m. and our event that brought us to town required us to leave at 6:30 a.m.
We absolutely love this hotel, the concept, and convenience of both the location and the ability to get whatever we needed at either the small hotel market, the attached grocery store and/or delicious food delivery. Wish there were more of these hotels! Paid parking, the breakfast could easily be improved with more fresh selection, our HVAC didn't work real well.
- Great room layout & amenities - Free breakfast - Excellent location - Comfortable bed - Passive-aggressive staff - Cleanliness of room not nearly to par with other Element/Westin properties we frequent - Worthless HVAC system...room was 80F+ our entire stay, forcing us to keep windows open in 20F weather