The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Some guests recommended requesting a room with a view, as the property offers magnificent views of Solan and Shimla from certain cottages.
Several guests mentioned slow and poor service due to understaffing, leading to long wait times for basic amenities and meals.
Multiple guests reported maintenance issues such as broken bathroom fixtures, non-functional ACs, and unhygienic conditions in the restaurant kitchen, suggesting a need for improved maintenance.
Despite some negative feedback, a few guests highlighted the helpfulness and professionalism of specific staff members, particularly the receptionists.
While some guests praised the breakfast, others expressed dissatisfaction with the service and cleanliness during breakfast hours, indicating inconsistency in the dining experience.
Guests provided mixed feedback on the property's condition, with some describing it as beautiful and well-maintained, while others mentioned unclean and under-maintained areas, suggesting a lack of consistency in property upkeep.
A guest mentioned a significant issue with electricity, highlighting a period of no electricity from 12 am to 7 am during peak summers, indicating a potential concern for guests reliant on consistent power supply.
Some guests reported issues with transparency and communication from the management, including discrepancies between booked room features and actual availability, as well as pre-payment without disclosure of maintenance-related inconveniences.
The hotel offers babysitting or child care services, which can be convenient for guests traveling with children, providing an added level of service for families.
The hotel provides increased accessibility, catering to the needs of guests with mobility concerns, ensuring a more inclusive experience for all visitors.