General
Basics
Services and conveniences
Things to do
Accessibility and suitability
Bathroom
Dining
Bedroom
Media and entertainment
Laundry
Parking and transportation
Outdoor
Workspace
Pool and spa
Family friendly
Health and safety
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is located in the heart of Chania, offering easy access to the Venetian Port, the Etz Hayyim Synagogue, the Archaeological Museum of Chania, and other nearby attractions.
How is the quality of the rooms at Scala de Faro?
Guests have described the rooms as amazing, spacious, and with stunning views over the harbor. Some rooms even feature private terraces or balconies.
What are the dining options available at the hotel?
The hotel offers a delicious breakfast, and guests have appreciated the food quality. Additionally, food can be delivered to guest accommodations, and there are tea/coffee makers and minibars in the rooms.
Is parking available at Scala de Faro?
While the hotel advertises free parking, some guests have mentioned challenges with parking due to the hotel's central location. It's advisable to be prepared for limited free public parking nearby.
How is the customer service at Scala de Faro?
Guests have praised the staff for being tremendously helpful, attentive, and friendly. In particular, the concierge, Christina, has been highlighted for going above and beyond to ensure a wonderful stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests highly recommend choosing a room with a balcony facing the harbor for amazing views and a more enjoyable stay.
Consider Low Season Visits
To avoid crowds and high prices, consider visiting in October, the low season, for a more relaxed experience.
Take Advantage of Nearby Attractions
The hotel's proximity to the Venetian Port, Etz Hayyim Synagogue, and other attractions makes it convenient for exploring the historic area on foot.
Engage with the Exceptional Staff
Many guests praised the helpful and friendly staff, particularly mentioning the exceptional service provided by the concierge, Christina.
Be Mindful of Room Features
Some guests experienced issues with the shower leaking into the room and low water pressure, so it's advisable to check the room features upon arrival.
Parking Considerations
Note that the hotel does not have its own parking, and guests may need to park in a public area a short distance away, which could be inconvenient for those with heavy luggage.
Explore Dining Options
While the hotel offers breakfast, some guests found it to be basic, so consider exploring nearby dining options for a more varied experience.
Room Selection Advice
Guests recommend choosing a room with a courtyard to relax and enjoy the views over the harbor, enhancing the overall experience.
Consider Noise Levels
As the hotel is located in a bustling area, some guests noted that noise could be an issue, especially for rooms facing the street, so consider this when selecting a room.
Check for Elevator Access
The hotel offers elevator access, which is beneficial for guests with accessibility needs or those preferring upper-floor rooms.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | September |
Average price (weeknight) | $292 |
Average price (weekend night) | $387 |