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Hôtel Mercure Lyon Charbonnieres

78 bis route de Paris, 69260 Charbonnières-les-Bains, Rhône-Alpes, France

+33 4 78 34 72 79

$68+

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Hotels / France / Charbonnières-les-Bains

Hôtel Mercure Lyon Charbonnieres - Charbonnières-les-Bains - Building

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Hôtel Mercure Lyon Charbonnieres - Charbonnières-les-Bains - Bedroom

Hôtel Mercure Lyon Charbonnieres - Charbonnières-les-Bains - Bar

Hôtel Mercure Lyon Charbonnieres - Charbonnières-les-Bains - Restaurant

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Overall guest ratings

7.6/10 Good

Based on 238 reviews

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Review highlights

Location

8.1
Breakfast

7.9
Service

7.4
Amenities

1.3

Good to know

Very quiet

Nearby

About

Located on the western edge of Lyon, 5 km from the A6 and A7 motorways and 1km from the A89, the Mercure Lyon Charbonnières hotels offers a range of air-conditioned rooms where peace and the quiet life reign. You want to relax after a business seminar orthey walk around town? Our hotel's restaurant offers a menu with numerous Lyonnais specialities which you can enjoy on the terrace overlooking a leafy park.

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Amenities

Free Wi-Fi
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
Meeting/Banquet facilities
Room service
Restaurant
Bar/Lounge
Air-conditioned
24 hour front desk
Safe
Sauna
Storage available
Non-smoking rooms available
Business center
Laundry service
Cable or satellite TV
Free parking
Terrace/Patio

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Guest reviews

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Couples
Families
Business
Solo

Overall Rating

Based on 238 reviews

Location

8.1 "Location is great."
Breakfast

7.9 "Good breakfast."
Service

7.4 "Good service."
Comfort

6.8 "Average comfort."
Cleanliness

6.0 "Average cleanliness."
Amenities

1.3 "Terrible amenities."

Overall Rating

Based on 192 reviews

Location

8.5 "Location is great."
Service

7.8 "Good service."

9.1 "91% found the staff to be very friendly."

9.7 "97% said the reception staff was great."
Breakfast

7.8 "Good breakfast."
Comfort

6.9 "Average comfort."
Room

6.5 "Rooms are ok."
Value for money

4.9 "Value below average."
Amenities

1.3 "Terrible amenities."

1.2 "88% thought the building wasn't nice."

0.0 "100% complained about the elevator."

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Overall Rating

Based on 16 reviews

Room

6.2 "Rooms are ok."

Overall Rating

Based on 28 reviews

Food

6.3 "Food is average."
Comfort

6.2 "Average comfort."
Room

5.6 "Rooms are ok."

Good to know

"Very quiet"

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Recent Reviews

All reviews
Positive
Neutral
Negative

8.0

review from

It was well positioned for Lyon giving excellent access to [public transport. Very warm and comfortable with charming and helpful staff

Reviewed Nov 2009 by Anonymous
3.6

review from

clean - staff at reception wifi expensive - the socket adapteur was for sale only - breakfast expensive

Reviewed Nov 2009 by Anonymous
2.6

review from

Breakfast was good, recently renovated front desk and breakfast area the rest is literally falling to pieces. Room Carpet was worn out, very dirty looking rooms, Would not recommend staying here.

Reviewed Sep 2009 by Anonymous
6.0

review from

very good beds :) nice room

Reviewed Jul 2009 by Anonymous
6.8

review from

Its good location for a motoring tour. No lift to upper stories!

Reviewed Jul 2009 by Anonymous
4.0

review from

Unfriendly hotel staff. Did not let us watch the Champions League Final at the lobby, because one client eating at the restaurant at the other end (!) was recording the match and did not want to hear the score!!! We were told to watch the game in our rooms, but would not serve dinner there...

Reviewed May 2008 by Anonymous
7.6

review from

Very easy access, local public transport close by, excellent restaurant No lift and the restaurant was closed on Saturday night

Reviewed Sep 2007 by Anonymous
6.0

review from

We were travelling as a family of four and they arranged joining rooms for us which was really great. Staff Helpful, Hotel Clean, 1 EUR for a short bus and train ride to city.

Reviewed Sep 2007 by Anonymous

8.0

review from

It was well positioned for Lyon giving excellent access to [public transport. Very warm and comfortable with charming and helpful staff

Reviewed Nov 2009 by Anonymous

6.8

review from

Its good location for a motoring tour. No lift to upper stories!

Reviewed Jul 2009 by Anonymous
7.6

review from

Very easy access, local public transport close by, excellent restaurant No lift and the restaurant was closed on Saturday night

Reviewed Sep 2007 by Anonymous

3.6

review from

clean - staff at reception wifi expensive - the socket adapteur was for sale only - breakfast expensive

Reviewed Nov 2009 by Anonymous
2.6

review from

Breakfast was good, recently renovated front desk and breakfast area the rest is literally falling to pieces. Room Carpet was worn out, very dirty looking rooms, Would not recommend staying here.

Reviewed Sep 2009 by Anonymous
6.0

review from

very good beds :) nice room

Reviewed Jul 2009 by Anonymous
4.0

review from

Unfriendly hotel staff. Did not let us watch the Champions League Final at the lobby, because one client eating at the restaurant at the other end (!) was recording the match and did not want to hear the score!!! We were told to watch the game in our rooms, but would not serve dinner there...

Reviewed May 2008 by Anonymous
6.0

review from

We were travelling as a family of four and they arranged joining rooms for us which was really great. Staff Helpful, Hotel Clean, 1 EUR for a short bus and train ride to city.

Reviewed Sep 2007 by Anonymous

Would you like to save as your currency permanently or for this visit only?