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staff very Helpful, Very Clean, very comfortable bed,Luxury Hotel
the staff were excellent and made us feel v at home. We arrived with a small baby and couldn't take advantage of their 2 star michelin restaurant. They offered a babysitter and then when we declined organised for us to have some of their amazing food from the restaurant as room service. My only comment on breakfast is at 25 euros a head they should include some hot dish eg eggs, bacon etc everything was cold and we were their in Nov. However the croissants, pain au chocolate were home made and delicious
sauna and steam room
It was well positioned for Lyon giving excellent access to [public transport. Very warm and comfortable with charming and helpful staff
very good beds :) nice room
Unfriendly hotel staff. Did not let us watch the Champions League Final at the lobby, because one client eating at the restaurant at the other end (!) was recording the match and did not want to hear the score!!! We were told to watch the game in our rooms, but would not serve dinner there...
clean - staff at reception wifi expensive - the socket adapteur was for sale only - breakfast expensive
Breakfast was good, recently renovated front desk and breakfast area the rest is literally falling to pieces. Room Carpet was worn out, very dirty looking rooms, Would not recommend staying here.
Its good location for a motoring tour. No lift to upper stories!
Very easy access, local public transport close by, excellent restaurant No lift and the restaurant was closed on Saturday night
We were travelling as a family of four and they arranged joining rooms for us which was really great. Staff Helpful, Hotel Clean, 1 EUR for a short bus and train ride to city.
We like this hotel very much, the rooms are big. There is free coffee and tea in the room.
We used this hotel as a stopover. As such it served us well. No negative points therefore but for a longer stay or a more touristic one I would likely choose a hotel closer to or in the center of Lyon.
next to the motorway and quiet
An overnight stop driving to the Cote D'Azure was an unexpected highpoint of our holiday. Really good food and a comfortable room for myself, my wife and our 2 children.
location to many shops/restaurant and businesses no
The accomodation was great .. room comfortable, dryer in the bathroom ... the restaurant was very good , the fish was cooked to perfection ... appreciate the light dishes presented in the menu
good location, near Lyon
friendly helpful staff
Good location. Easy access to freeways. Good restaurant. Very poor wireless Internet signal. Almost too low to be usable.
The hotel was clean and had a great restaurant as well the staff were very helpful.
The reception people were very helpful. The nice place and the charm of the well-designed hotel is damaged by the negligence of the (invisible) service. Dirty dishes in a new allocated room or waiting days on top of the fridge in the corridor, which seamed not being cleaned for a while, the lack of any concept for the breakfast and no way to have a nice coffee break on the beautiful terrace prevented us from testing the quality of the kitchen. Dommage!
Very friendly staff, nice interior & exterior design. Magnificent view over the city of Lyon was a nice bonus.
The Chef. Difficult to find.
Helpful staff at the reception. Cheerful and inventive decoration of restaurant area, makes the room with it's excellent view very comfortable. Possibly this is rather common in France, but with a shower curtain in the bathroom, the room would have been perfectly equipped.
Beautiful site. Friendly staff. Modern and humoresque environment,.
Staff was very nice. When I arrived late. the room still keep for me. The issue was the staff did not answer phone from ovesea in the late night. the phone system did not pick up and transfer the phone to room. They is very bad for business. The other is the hotel did not offer internet and email services. it is very outdated. They can have internet booking system. why they don't give customers internet servises? even they can charge small fee. some France hotel provide the free wireless internet services. The third is the location is difficult to find for first traveler. the front hotel sign is not clear and not lighed in the night. If I did not have GPS, I can not find this hotel.
Price, convenient location, in-hotel restaurant, helpful staff limited parking, particularly on arrival
easy to find and close to the motorways
Not much at all really. The room where the bar was situated was quite pleasant. The rooms had seen better days. They were too small with little comfort.
open 24 hours ideal for through traffic French only TV. Economy on space
The desk receptionists spoke English and were polite and helpful. There was some trouble with keeping the supplies for breakfast replenished for patrons. We had to ask several times for more ham and butter to be set out, after it had run out.
We only arrived at 3am and wanted to sleep. We had the "Do Not Disturb" sign on our door and at 9am the cleaning woman came in our room waking us all. It was impossible to go back to sleep and we were very upset!
the park at the front
It was fine for one night, not longer, and there was closed parking. Looking a little tired.
Perfect location when visiting companies and schools in Ecully. Comfort is Excellent. Good food and services. Nice area.
easy to go out and go in to enter in the hotel parking space cleaning My room for three people it was to small.
Very good quality of restaurant. Cooperative and very friendly staff of Restaurant and Hotel. Even if the rooms are front road, enough quiet. some difficulty for wireless connection (probably to many connections together!?
Service. In spite of a late arrival and a closed kitchen, the staff was willing and able to provide a delicious salad.
Good room-size, quiet, nice pool, great outside sitting area The price for breakfast is far too high
the best stopover on your way to south of france
Friendly staff, good parking, substantial breakfast with excellent coffee Unlike other Best Western Hotels I have stayed in, this one was rather more like a motel than a hotel and for this reason I find it difficult to put it into any of the 'holiday' categories listed above. For a city trip to Lyon it is a bit far away - a bus journey and 2 metro trains.
Clean crisp white bed linen. Bargain half price on room rate. Good food though variable quality and a bit pricey. My lamb was superb but my wife's steak a bit tough. Great swimming pool for our two year old to enjoy. The door could not be locked from the inside so we couldn't prevent our two year old from letting himself out. There was no shower curtain and the shower head was waist height.
Booking via website Smile of employees Wifi system with card to buy at reception
The room was well appointed and the reverse cycle airconditioning was excellent. Secure parking was available directly outside the room. The pool and surrounding area was relaxing with ample sunlounges and comfortable seating provided. Coffee/tea making facilities were availail on request. Staff were extremely helpful making the stay very pleasant.
comfortable .Good location
Chosen for location to business being visited. ok 3* motel type accommodation. Comfortable & clean. On bus route from Lyon. Declined to take the pricey breakfast.
Good location, easy to find by car, very clean room
Beautiful setting, green and fresh, in the middle of an industrial area you felt as if you were in the country. Did not eat in restaurant, but breakfast good. Nice relaxed atmosphere in whole hotel. Bed a bit hard for me, and as usual in budget hotels, not enough pillows.
The hotel was very clean and the staff very helpful. It is quite close to the A6 motorway and extremely close (800 metres) to a large hypermarket complex including fuel and a restaurant.
Functional, family room was a bit spartan
Extremely friendly staff, very welcoming. Woke up to an incredible breakfast with fresh croissants, orange juice, coffee etc. The location is far from the city- 30 euro cab to downtown Lyon.
Really a great hotel to stay.