Holiday Inn Express - Charleston/Kanawha City By IHG

Guests have praised the great selection and quality of hot foods offered during breakfast, along with the comfortable beds and clean rooms.

Guests have consistently highlighted the incredible friendliness and helpfulness of the hotel staff, making their stay enjoyable and comfortable.

Some guests have expressed concerns about the cleanliness of the facilities, including the carpet, and have suggested that the hotel could benefit from a deep clean and a face lift.

The hotel offers a kid-friendly buffet and complimentary breakfast, as well as an indoor pool, making it a great choice for families. Additionally, the hotel provides free parking for added convenience.

The hotel experiences high season in November and low season in February, providing guests with the opportunity to plan their visit based on their preferences and the hotel's availability.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

November is highlighted as the high season, which could indicate that the weather and local attractions are particularly enjoyable during this time.

The hotel is conveniently located near various attractions, such as the Craik-Patton House, West Virginia State Museum, and the University of Charleston. Consider exploring these nearby places during your stay.

Some guests experienced issues with their room reservations not being received by the hotel. It's advisable to double-check your reservation directly with the hotel to avoid any inconvenience upon arrival.

If you require wheelchair accessibility or specific amenities for accessibility, it's recommended to confirm the availability of these features with the hotel before booking.

A few guests reported noise disturbances, particularly from neighboring rooms or the hallway. Consider requesting a quiet room or bringing earplugs if you are sensitive to noise.

Families with children may appreciate the indoor pool, as several guests mentioned that their kids enjoyed this facility during their stay.

If you prefer a more relaxed morning, it may be beneficial to note that breakfast is served early, and some guests expressed a desire for a later breakfast service.

While many guests praised the cleanliness of the rooms, some reported issues such as mold in the bathroom and cleanliness of the beds. It may be helpful to inspect the room upon arrival and promptly address any concerns with the staff.

Several guests mentioned that the hotel was undergoing renovations during their stay. If you prefer to avoid any inconvenience related to construction, it's advisable to inquire about the current status of renovations before booking.