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(Round-trip)
Airports
Origin
Sacramento
$334
only
$334
Baltimore
$213
only
$213
Newark
$324
only
$324
Washington
$239
only
$239
$239
only
$239
Destination
Charleston
$213
only
$213
Wed, Jan 17
BWI
CRW
5h 43m
Sat, Jan 20
CRW
BWI
7h 58m
Trip: 4 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

Tue, Jan 9
IAD
CRW
1h 22m
Sat, Feb 3
CRW
IAD
1h 19m
Trip: 26 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

Fri, Jan 12
EWR
CRW
5h 45m
Tue, Jan 16
CRW
EWR
4h 30m
Trip: 5 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14207 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

YYZ
YQB
Okay 5.0

They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

JFK
SFO
Excellent 10.0

Seats were comfortable ... enough. Boarding process, once underway allowed me to get overhead bin and stash my other luggage in the seat below me. Flight wasn't overly booked (85-95%) so there appeared to be room for others to stretch out. Now about that crying kid...

Ugh. Weather delays. The flight was scheduled to board about 7P but it arrived late and they had to not only unload the self-loading cargo, but clean up afterwards. Would be nice to get a better estimate as to how long it would take to board so that I could hang out in the lounge. In addition, departure from JFK was delayed as well, either we missed the IFR window or got stuck behind some traffic and I fell asleep on the plane only to wake up what seemed an hour later just getting ready to hit V1. No upgrade.

MCO
YYZ
Excellent 8.3

On time as scheduled.

N/A

Tue, Jan 9
BWI
CRW
3h 46m
Tue, Feb 6
CRW
BWI
5h 55m
Trip: 29 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

Wed, Jan 10
IAD
CRW
1h 22m
Sat, Feb 3
CRW
IAD
1h 19m
Trip: 25 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

Wed, Jan 10
BWI
CRW
3h 46m
Wed, Feb 7
CRW
BWI
5h 55m
Trip: 29 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

Thu, Jan 11
IAD
CRW
1h 22m
Sat, Feb 3
CRW
IAD
1h 19m
Trip: 24 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

ORD
DSM
Excellent 8.6

The crew was polite and professional. Thanks

Cannot think of a thing

Wed, Jan 10
BWI
CRW
5h 27m
Mon, Feb 5
CRW
BWI
5h 23m
Trip: 27 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

Fri, Jan 12
IAD
CRW
1h 22m
Sat, Feb 3
CRW
IAD
1h 19m
Trip: 23 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

ORD
DSM
Excellent 8.6

The crew was polite and professional. Thanks

Cannot think of a thing

Thu, Jan 11
BWI
CRW
5h 27m
Tue, Feb 6
CRW
BWI
3h 46m
Trip: 27 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

Sat, Jan 13
IAD
CRW
1h 22m
Sat, Feb 3
CRW
IAD
1h 19m
Trip: 22 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

Fri, Jan 12
BWI
CRW
3h 48m
Wed, Feb 7
CRW
BWI
5h 55m
Trip: 27 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

LAS
JFK
Okay 5.0

Good leg room

5 plus hour flight and one movie as entertainment option shown on a tiny screen from cabin headliner. Like in the 1980’s. and do not forget your headphones or you will be buying some earbuds!

Wed, Jan 10
SMF
CRW
9h 23m
Wed, Jan 24
CRW
SMF
8h 51m
Trip: 15 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 14207 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
LGA
YUL
Excellent 8.0

it was easy to navigate .

SYR
MSP
Excellent 8.0

WiFi and free tv shows

My seat wouldn’t recline

ATL
ABE
Okay 4.0

Long wait for de-Icing. Got on and off the plane 3 times. First wait was 1 hour, but plane aborted takeoff. Second plane waited at gate with all aboard for 2-1/2 hours and never got slot and de-planed. Third plane waited 1-1/2 hours for de-Icing and finally we were headed home. Arrived 8.5 hours after schedule.

SLC
SNA
Excellent 8.0

Comfortable seats in coach Good snacks Friendly crew

Nothing

SEA
LAX
Okay 4.0

Nothing, they didn’t care about you or to help, the llady was so rude and unfriendly, this situation ruin my whole trip

I call in advance to paid the fees for baggage, I call Aeromexico because was the main airline for the fly, but Delta at Seattle made me paid again the fees for baggage’s even by phone they said that I didn’t need to paid. BE AWARE AND CAREFUL BECAUSE THE LADIES IN THE FRONT DESK didn’t even look the paperwork that you have in hand, they only want to charge you saying that your payment thru Aeromexico didn’t help you in the 1st fly. How this can happen when Delta and Aeromexico are two subsidiary one of another ?

Sun, Jan 14
IAD
CRW
1h 22m
Fri, Feb 9
CRW
IAD
1h 19m
Trip: 27 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

LAX
ORD
Excellent 9.0

Not enough room for my legs, I was uncomfortable.

MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

Thu, Feb 15
BWI
CRW
3h 46m
Sat, Feb 17
CRW
BWI
6h 54m
Trip: 3 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 25986 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

JFK
BCN
Excellent 10.0

much room. great entertainment. great crew

LAX
PHL
Excellent 10.0

A great flight

No real food to eat

Tue, Jan 9
IAD
CRW
1h 22m
Sat, Feb 10
CRW
IAD
1h 19m
Trip: 33 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

FAT
DEN
Excellent 8.0

People who help me with my 87 year old mother we extremely thoughtful.

I did not like having to exit plane on the tarmac. It was difficult for my 87 year old mother, and the if the weather had been bad this would have been very unpleasant and extremely difficult for everyone!

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

Tue, Dec 26
DCA
CRW
1h 23m
Fri, Dec 29
CRW
DCA
1h 22m
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MCO
MIA
Mediocre 2.0

Flight got canceled for over a week.

DFW
LAS
Good 7.3

Oh the crew was very pretty. They spent more time on themselves their hair their make up and on their phones than they did the entire first class. Check our flights and miles. We fly AA ALOT for ourselves and other. WCB4350 Shipman. We don’t complain ever. But when you spend what we do and only just get your first drink with your dinner in the air is utterly ridiculous. Never got a clean up or a second drink. Had to interrupt the glam squad from their phones and make up bringing them our dirty glasses and trash asking for a second drink. Not impressed with this crew at all! Normally AA IS TOP KNOTCH. So it sets the standard that we’ve been accustomed to however complete and total letdown on this flight

JFK
MIA
Excellent 8.8

Almost everything. Only the food was lacking. I like their new planes. The outlet at the seat in coach. The magazine options at the seat as well. I did not look at the entertainment so I will not rate that. The crew was professional.

Just the food options. Ginger snaps was what was served for food and a beverage. I suppose this is what obtains on most airlines these days but can't I hope for something more like maybe a sandwich? AA has the opportunity to set themselves apart in this area.

BOS
JFK
Good 6.0

No hassle of changing terminals in JFK, no bagagge claim, AA check-in-this time, was a "good luck"....Connection in Helsinki, very quik!

Finnair flight AY06 are old aircrafts. Every other in-seat monitor was out of order, flight attendants could not do much. That created mess for passengers, trying to move their seats to the ones with working monitors.....

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

Wed, Jan 10
IAD
CRW
1h 22m
Sat, Feb 10
CRW
IAD
1h 19m
Trip: 32 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MIA
EWR
Mediocre 2.0

Nothing

The flight was over 4 hours delayed, and I didn't receive a notification that it was delayed until an hour after the flight was supposed to take off, which would have been ideal given that I had to pay 5x surge pricing for my uber to get there by the original scheduled time. Once we were about to board the plane, we were told again that it was further delayed. The crew was cranky and tired as they had clearly been dealing with delay issues the whole day. There were no tv's on the flight and we were told there would be free wifi to stream to our phones, however the wifi was so slow that it couldn't even load a single picture from the internet. Oh, there were also no decent food options on the flight. I will avoid United at all costs in the future, as my flight down was also over 3 hours delayed.

HNL
SFO
Good 6.0

Boarding goes quick, nice seats in economy comfort

No free food besides pretzels on an almost 8 hour flight. Any decent seat is an upchaege to economy plus. WiFi slow, only can access entertainment if you have app download on phone.

RSW
EWR
Excellent 8.0

Boarding and entertainment were good..

Over an hour delayed and unlesss you pay up the seating is very cramped

MCI
IAD
Mediocre 2.0

My United connecting flight was delayed. I rushed to arrive at the gate prior to the departure time to be told the plane had left early and I had been rescheduled to the next morning at 7am. However, there were no vouchers available for me to stay in a hotel or get food. So, I was able to get a flight on American that got me home the same night. By the way, the American flight was delaying takeoff to wait for passengers who had been delayed on their connecting flights.

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

Thu, Feb 15
DCA
CRW
1h 31m
Sun, Feb 18
CRW
DCA
1h 24m
Trip: 4 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 3 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GIG
JFK
Okay 4.6

Nice crew

I booked a LATAM flight for a 10.5 hour flight specifically because they have better in flight entertainment. I arrived at the airport and found it it was operated by AA. 10.5 hours with zero in flight entertainment. HORRIBLE EXPERIENCE.

DFW
TPA
Excellent 10.0

Timing of flight routes

Sat on a pillow

LAX
NRT
Mediocre 2.0

nothing

had to take another flight, ticket agent was able to change me to a different flight on JAL. however, JAL could not access the ticket info and ticket agent would not take my payment. result was missing that flight, ticket manager told me it's my fault and tough luck no refund. American airlines told me the same, ended up losing my money for the ticket purchase. i booked another new flight with another airline direct. worst experience in my life using kayak.

PWM
DCA
Okay 5.3

Wish they had told me there was a shuttle to other side of airport. Had not been to this airport in many years.

LAX
PHL
Excellent 10.0

Wonderful flight

The only thing I didn’t like is that he have any fresh food they said something was going on in LA that prevented him from giving us actual food other than that everything else was fine

Thu, Jan 11
IAD
CRW
1h 22m
Sat, Feb 10
CRW
IAD
1h 19m
Trip: 31 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 5 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
SFO
Good 7.3

Nice seats, very helpful staff at ticketing and nice crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location.

DEN
HNL
Good 7.3

The crew was very professional.

The WiFi was very intermittent and made the entertainment hard to watch.

SBN
ORD
Mediocre 2.0

Can’t think of a thing on this flight.

Delay after delay. Took way too long for de-icing. The storage compartmemt door got stuck and I could not get my bag out. The flight attendant blamed the issue on my bag. She claimed it was too big. It was not. I have carried the bag on several flights with similar planes, the gate agent slowed it on the plane as many have, and I had no issue opening and closing other compartment as I tried a couple after maintenance retrieved my bag.

ORD
MCO
Mediocre 2.0

Delayed Swiss flight 8 tue 12 dec 2017 led to catastrophe

SFO
SIN
Good 6.6

Awesome and helpful crew

Reservation was deleted so check in took a very long time and my seat (reserved weeks in advance) on the long international flight was reassigned to a very undesirable location. Food was not good, and drink service was only done twice on 17 hour flight. It took an hour to start taxiing after we were all seated and left the gate.

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