Overview

Mercure Charlestown

109 Madison Drive, Charlestown, NSW 2290, Australia
+61 249 438 899

$76+

Check in
Check out
Rates

Overall guest ratings

8.0/10 Good
Based on 1,334 reviews
See all reviews

Review highlights

  • 9.4
  • 9.3
  • 2.9
  • 2.7

Good to know

  • Clean rooms
  • Comfortable beds
  • Friendly service

Nearby

    Show all

    About

    The Mercure Charlestown offers 48 quality rooms and suite all of which are non smoking and is situated perfectly between the exciting city of Newcastle the beauty of Lake Macquarie and the richness of the Hunter Valley. The Mercure Charlestown is one of Newcastles premier hotels. The accommodation ranges from Superior Deluxe Balcony Privilege Room King and Privilege Room Spa King

    Less More accorhotels.com

    Amenities

    • Free Wi-Fi
    • Babysitting or child care
    • Business center
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Free parking
    • Free long-term parking
    • Wedding services
    Less More
    Map

    Map

    Photos
    Reviews

    Guest reviews

    Overall Rating

    8.0 Good
    Based on 1,334 reviews
    • 9.4 "Terrific location."
    • 9.3 "Excellent breakfast."
    • 9.0 "World class service."
    • 7.0 "Nice rooms."
    • 6.6 "Average cleanliness."
    • 2.9 "Terrible amenities."
    • 2.7 "Disappointing wellness & sports facilities."
    • 2.5 "Horrible vibe."
    • 0.0 "Bar is disappointing."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 680 reviews
    • 9.5 "Terrific location."
      9.4 "Great parking, according to 94%."
    • 9.2 "Excellent breakfast."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 7.7 "High comfort."
      8.5 "85% said the beds were comfortable."
      8.1 "81% thought it was pleasantly quiet."
      7.7 "77% thought rooms were spacious."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 5.9 "Internet is average."
    • 2.7 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 2.4 "Horrible vibe."
      0.0 "For 100%, the lobby entrance was sub-standard."
      2.9 "71% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    8.4 Excellent
    Based on 346 reviews
    • 9.5 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 9.0 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 8.2 "Good value."
      7.5 "75% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
    • 3.7 "Bad amenities."
    • 2.3 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 26 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
    • 7.3 "Nice rooms."

    Overall Rating

    7.9 Good
    Based on 280 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.0 "Excellent breakfast."
    • 8.6 "Comfort level is high."
      8.8 "88% said the beds were comfortable."
      8.8 "88% thought it was pleasantly quiet."
      7.8 "78% thought rooms were spacious."
    • 8.2 "Food is delicious."
    • 6.5 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.3 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 2.6 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
    View all review categories
    Hotel type
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent Reviews


    Close
    Would you like to save as your currency permanently or for this visit only?