Sunrise Hotels

Booked King Bed, received confirmation texts - received a full size bed, that was questionably clean.

Location, comfort, clean, etc. Was very nice.

The area where we took breakfast was too litle for the People that came in. They run out of things because it was so crowded.

Clean room comfy beds

Breakfast choices were lacking. No juice from the juice machine. Couldn't eat breakfast there with my 1 year old. Nothing for him to have

The staff was friendly and the room was nice.

There was no micro wave or mini fridge in the rooms. U can keep anything cold or keep food and heat it up later.

Nothing

I didn't vet my money back and I didn't even stay there because I was young

The gym and room was very nice.

We don't eat pork products and that's what was served each day. They could have added turkey to the menu as well for diversity. The carpet in thefroom was very worn and the bathroom sink was clogged , the water took a very long time to go down the drain.

The breakfast was great but everything else.....

I had been traveling for 2 weeks and I pick this location because it had a laundry. I get there and it's broken but when I inquire at the desk they say they did not even know it was broken. They tell me to wait until morning and they will have it fix. Good for me that I did not believe them, cause it still was not fixed by 11 am the next day. So at 12 am I'm looking for a 24 hour laundromat and I ask the guy at front desk for quarters and he gives my family and I attitude. I also called to say I was going to be late to not give my room away. I get there and say sorry we gave your room away and was stuck in a smoking room. The staff then tried to blame me and said you must of booked the smoking room. I kept my cool but as someone who travels for work never again!!!! Also front lobby smells of guest that smoke pot. NO THANKS! Service is not a standard at this hotel.

I'm surprised there wasn't a pay-toilet! Extra for everything.

Located on beach near Birch Park. Kayaks, paddle boards, lounge chairs, umbrellas, towels, etc available on beach for guests. Valets, check in folks, & staff in general excellent. Rooms nice with good layout and generally quiet. Maid service okay- did not clean our room one day, even tho gone during mid day for about 3.5 hours- not really a biggie as rooms well supplied except for coffee. Saw young, middle aged, older, and family's with small children- EVERYBODY looked like having a good time.

Two things- one morning fire alarm system tested for about an hour. Very loud speaker- wonder why cannot check b/t check in/checkout vs mid morning. Maybe fire dept controls and hotel does not have a choice. Other thing is somewhat trivial- hotel has very limited TV channels; missed The Walking Dead:( But wife could watch Oscars on other TV. Having 2 TVs a plus, even tho channel access limited.

No housekeeping No available chairs, etc for the beach

Great location. Comfortable bed and room.

Dated and worn out furniture and kitchen cabinets.

Liked the buffet breakfast!

Didn't like the hard beds.

Staff were extremely efficient & pleasant. Location was ideal for my business needs

Location. Pool. WiFi. Kitchen.

Dirty. Needs updating all over.

Closer to the beach

The air conditioner was blowing out very good , the floors was sweet good enough , no tub plug , ran out of towels during my stay

The location was great and the rooms were very nice! The wedding we attended was beautiful.

I had left a watch by the pool and checked with the front desk to see if anyone had turned it in. They simply said no and sent me on my way. However, when I checked at the pool restaurant, she asked me if the front desk had checked with lost and found. The front desk didn't even bring up lost and found as an option. Luckily, security had received the watch and we were able to get it back.

Beach front and accessible to anything, nice ocean view from the room, clean hotel and it has everything we need.

Front desk is horrible specially the person who checked us in. She told me that I will get a text or a phone call when the room is ready but unfortunately no one calls me back not text. I have to call and find out myself to see if our room was ready. Other than that everything was perfect.

The rooms were clean

When I arrived we were informed that the water main has been shut down and the water is not for drinking or showering. The hotel said we can get a reservation down the road(horrible location) and will cancel our reservation if we would like. The couldn't even guarantee the same rate at the other hotel. Usually when a huge inconvenience like this happens, things are comped and rooms upgraded, this was not the case and was told we could basically stay at the hotel where we made a reservation over a month in advance, or we could leave. I chose to stay because I didn't want to gamble with another hotel that I had done no research on. My experience with Bahia mar was terrible as far as customer service and guest relations

We were walking distance from the beach literally across the street. Also on a very popular strip close to many bars, restaurants and novelty shopping. And pretty much less than a 15 minute drive from anywhere we wanted to go.

"Liquor Store" across the street was deceiving as it had very little liquor BUT did have Fatt Tuesday Slushies. Oh also they charge $25 a day for self parking & $30 a day valet ON TOP OF a $50 per day hold (that is returned 1-5 days after you check out). Besides that

Just one cleaning lady was nice.

Construction guys everywhere, noise, dust,smell.all restaurants in hotel closed! Second pool closed!SKYWALK-CLOSED! each time you go across the road with kids.Terrible experience this year.will never stop there again and will never recommend it to my friends!

pool and right on the beach

under construction. but can't help that

Nice location, full kitchenette.

During our five day stay, the staff was unprofessional, apathetic, and at times even rude to us. We did not feel like welcome our valued guests, but rather simply a source of income for them. Being that they are in such a great location and that their rates are reasonable, they probably don't care or have to worry about the service they give...it's unfortunate but true. At least we done have to stay there again, and will not be.

Location, a block from the beach.

The room had a terrible weird small and the ad says breakfast is free and included, but that's a lie. There was no breakfast. The wifi was pretty bad too.

Clean friendly staff. Drinks great!

That I had to leave.

We stayed 3 days it was nice my kids enjoy it alot, you have the pool and the beach right there,it was awsome, the location was great you have a big Boulevard of restaurants, cafe,a small mall...all in front of the beach...

I did not like that you have to rent the chair and umbrella,of the beach that should be included,

The room was clean

It was far from everything, staff came off a bit rude

The only reason I gave it a two star is because of the transportation they provided to and from the airport and to the port.

Most of the staff is very unfriendly. I was late for the free breakfast so I had to pay, that's not the problem. The problem was the female waitress was rude very unfriendly and unwilling to want to take our order. Once we got ready to pay our total was $14.65 off by a few cents. We gave her a 20, but only came back with $4.00. I complained she went back into the kitchen and brought me another $1.25. Still short..it's disappointing to think that management is proud of running this kind of establishment. Ramada left a very bad taste in my mouth.

Great location, chairs and beach towel service excellent.

I was able to book at a discounted rate through a booking site. The location of the hotel is perfect, right across the street from the beach. They rent out towels and chairs at no additional cost which is a HUGE plus. The staff was friendly and helpful. I was able to upgrade to a suite which had a private balcony. Perfect for me and my guest as this was to spend a weekend away on the beach with her.

The water in the shower would get hotter every time someone flushed a toilet. Was constantly having to step away from the water because I would getting burned. The shower head had no pressure and the paint on the ceiling in the shower was peeling off.

Liked the suite upgrade. Close to restaurants. Nice valet service.

Room was not stocked with towels or cleaned very well. Check-in was at 4pm but our reservation stated at 3pm. No in-room safe.

Should have been told there was a charge to park. And we paid $25/day when we could have paid $15 for just parking and letting it sit.

Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again

Intercoastal view with a big tree blocking from seing anything

The free shuttle was great. Very convenient and on time. Just call hotel, and arrival time for shuttle is within 10 min. Small bar onsite. Kim was very friendly and helped us order takeout for ourselves at the bar. Friendly desk staff, and great shuttle service. Rooms are clean, showers work well. Would stay there again, when flying into Ft. Lauderdale.

Great pick up from air port and organized shuttles to cruise port, breakfast hot and cold

Room smelled stale, door barely shut, long walk to room from front desk

Very old and felt dirty. Shower hadn't been cleaned and walls seemed to have no insulation. We could hear everyone around us.

I liked the staff and the location Free hotel shuttle to and from the hotel and cruise port which was on time

It needs to extent it's waiting area and separate the breakfast from that area too It gets really crowed and this seems real ackward in that area

Loved the room and price. Grill located on beach was excellent with a variety of foods.

the sight from the room over the atlantic

poor and bad furnished room

Judy was fantastic.

Cost of drinks.

We were greeted as we got out of the car and as soon as you walk into the hotel there was fresh fruit infused water and Olympic cookies. Room was clean and big enough for our group. The pool staff was SUPERB! Our waiter, Emanuel, always made sure we were taken care of and Judy made sure we always had the best seats by the pool. The gym was well equipped and even offered cold towels and fruit. Plus there was a great view of the ocean. My group will stay here every time we are in the area!

$30 a day resort fee.

Loved that it is right on Las Olas Blvd and that right around the corner is the river walk.

Staff were very nice I just felt they just didn't go out of their way. I really didn't like having to pay for parking.

Location.

I would go back to the Riverside. But, I would only stay on the EAST side of the building and inspect the room carefully before accepting. Our room was in need of paint and repair. A charge for everything including parking. I still never figured out why there was no access to the mini bar in the room. In a hotel like this, I was expecting MORE.

The rooms were great

Paying 25 bucks to valet everyday was ridiculous.

The staff was super friendly, they recognized me by name every time I walked in the hotel. It was just a girlfriend and I staying here during our college spring break and we felt extremely safe while staying here which is important for a couple of females when in a place they have never been before. The pool area was somewhere we hadn't planned on using much since the beach is so close but we had some windier days while visiting so the pool was the perfect solution since it's more protected from the wind. The hotel is only a short walking distance from the boardwalk, restaurants, and Walmart so you have lots of stuff right close by if you don't have a car and don't want to pay for a cab. The hotel is also one of the stops for the water taxi so that can also get you most of the places along the board walk using that.

The $18 self parking fee per night was kind of ridiculous to me. I loved the fact that it had a security gate although people could still walk past it. The self parking area didn't have a side entrance so you had to walk back around to the front of the hotel which wasn't that far of a walk but what bothered me the most is it wasn't well lit area. Other than that though, we had an overall great stay!

Good area, everything is at a walking distance, the hotel was good for the money, nice room and everything.

The pool area needs to be improve (more modern), and the breakfast needs to have more variety, I was there for 5 days and had the same breakfast everyday, needs more option.

Fastest check in ever.

Room smelt like a wet dog. Horrible stench.

Beautiful restaurant at hotel

Balcony was small

The lobby and indoor coutyard was beautiful. Gave you the feel of entering a nice 4 or 5 star facility.

My FIRST room had black stuff in the tub. My SECOND room had some nasty stuff on the toilet seat. My THIRD room was a handicap room. So sink was low and toilet. Very uncomfortable. At this time..it was 1AM. So we settled. You would think they would offer some type of discount. Would have been better off at a motel.

The king-sized bed was very comfortable, lots of pillows. The room was good-sized and well-appointed. Bathroom was very clean and it had a nice shower. We didn't take advantage of the breakfast offered.

All was good.

clean hotel

no

Shuttle service, buffet breakfast, proximity to malls, friendly staff

The staff were friendly enough.

The toilet must have had a leak, because their ended up being the most god awful noise coming from the toilet water line. Once I shut that off, it ended. We were sufficiently annoyed before I was able to solve the problem myself.

The hotels proximity to the airport and restaurants were nice. When checking in the receptionist was very pleasant and helpful. The beds were comfortable however the pillows were not.

The AC was so loud it was hard to sleep with it on, the TV picture is very poor and no microwave or mini fridge. The pool was not clean, the edges were covered in mold.

It was comfortable for me

The cozyness was cool and relaxing but need more improvement like breakfast in the morning

Like anyone else, i wasn't confident enough to stay here but I was looking for anything cheap for an overnight stay. Glad I chose this place, the experience was good in shared dorms (more than expected), secured and convenient place to stay.