Pros (+) Liked how this hotel is pet friendly
2 stars
Charlevoix Inn & Suites SureStay Collection by Best Western
800 Petoskey Avenue, Charlevoix, MI 49720-1197, United States
Charlevoix, MI
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Overview
Situated in Charlevoix, Charlevoix Inn & Suites is within easy driving distance of Petoskey and offers complimentary Wi-Fi, an express check-in and check-out feature and an indoor pool. It is conveniently positioned for guests wishing to discover the area's attractions.
Charlevoix Inn and Suites provides a 24-hour reception, plus a limousine service and an airport shuttle. For added convenience, it features meeting rooms, a shopping mall and a safe.
The hotel has 60 rooms, all of which are equipped with a range of facilities to ensure an enjoyable stay.
Charlevoix Inn & Suites provides easy access to Charlevoix South Pier Light Station. US 31-Island Lake Outlet Bridge is a brief stroll away.
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Amenities at Charlevoix Inn & Suites SureStay Collection by Best Western
- Indoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Free toiletries
- Airport shuttle
- Meeting/Banquet facilities
- Internet
Services and conveniences
- Business center
- Car rental
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Air-conditioned
- Free toiletries
- Heating
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Dining
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Things to do
- Beach access
- Board games/puzzles
- Golf
- Cycling
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Pool and spa
- Hot tub
- Indoor pool
Bathroom
- Hairdryer
- Toilet paper
Outdoor
- Grill
- Garden
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Complimentary breakfast
Media and entertainment
- Shared lounge/TV area
Laundry
- Iron and ironing board
General
- Storage available
Reviews of Charlevoix Inn & Suites SureStay Collection by Best Western
7.3
Good
537 verified ratings
Wonderful
177
Very good
106
Good
82
Okay
51
Fair
44
Mediocre
31
Poor
46
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, along with clean rooms and good breakfast options. However, there were complaints about room cleanliness, small room sizes, and some service issues, particularly regarding room changes and additional fees.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
7.3 out of 10
461 reviews
7.8 out of 10
31 reviews
9.6 out of 10
2 reviews
6.7 out of 10
3 reviews
All reviews
Pros (+) Staff were friendly.
Cons (-) Rooms small. Charged a $50.00 assessment fee/deposit without any notice or documentation stating what it was for. Our reservation was for two nights, we stayed one night and checked out.
Pros (+) Stay was ok, some confusion on arrival but desk clerk on later shift took care of it. Surprisingly we were told as we checked out we could have saved 25% of our bill if we had book directly with hotel. We will do just that next time we travel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a variety of options, including coffee, hot cocoa, and a selection of breakfast items. Some guests have mentioned that the breakfast was great and the coffee was excellent.
How are the hotel's beds?
According to guest reviews, the beds are comfortable and well-maintained, providing a good night's sleep. However, a few guests have mentioned that the mattresses were old and uncomfortable.
Is the hotel's pool area clean and well-maintained?
The hotel's pool area is generally clean and well-maintained, with some guests praising the cleanliness and polite enforcement of pool rules. However, a few guests have mentioned that the pool and hot tub were dirty and in need of maintenance.
What are the parking options at the hotel?
The hotel offers free parking and private parking for guests, providing convenient options for those traveling by car. However, some guests have mentioned that the parking lot view was not as expected.
When is the best time to visit the hotel?
The high season for the hotel is in June, offering a great time to explore the nearby attractions. However, guests have also enjoyed their stay in March to see Michigan's Up-North colors, making it a good time to visit for a comfortable and well-kept experience.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Some guests were disappointed with the lake view, so it may be best to manage expectations when booking a room with a view.
Consider Upgrading to a Suite
Several guests felt that the room size was small and cramped, so if space is a priority, consider reserving a suite for a more comfortable stay.
Check Room Amenities
Some guests experienced issues with room amenities such as non-functional refrigerators, so it may be helpful to check the functionality of amenities upon arrival.
Be Mindful of Seasonal Rates
June is considered the high season, so for a more budget-friendly stay, consider visiting during the low season in March.
Verify Lake View Rooms
If a lake view is important, it may be beneficial to confirm the view with the hotel directly before booking, as some guests were disappointed with the view from their rooms.
Pet-Friendly Accommodation
The hotel welcomes pets, but it's advisable to confirm the pet policy and any associated charges before bringing along a furry companion.
Consider Bringing Toiletries
A few guests mentioned that the provided toiletries were limited, so it might be useful to bring along personal toiletries for a more comfortable stay.
Plan Breakfast Timing
Some guests found that the continental breakfast was not refilled after 8:00 AM, so consider arriving early for breakfast to ensure a wider selection of items.
Check for Room Accessibility
If accessibility is a concern, it's recommended to confirm the availability of accessible rooms with the hotel to ensure a suitable accommodation.
Manage Expectations for Breakfast
While some guests enjoyed the breakfast, others found it to be average, so it may be helpful to manage expectations regarding the breakfast offerings.
Location
800 Petoskey Avenue, Charlevoix, MI 49720-1197
What's nearby
- Railroad Depot Museum0.5 mi
- US 31-Island Lake Outlet Bridge1.1 mi
- Charlevoix South Pier Light Station1.5 mi
- Belvedere Golf Club2.8 mi
- Castle Farms3.3 mi
- Dunmaglas Golf Club4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Charlevoix Inn & Suites SureStay Collection by Best Western
Low season | December |
|---|---|
High season | June |
Average price (weeknight) | $121 |
Average price (weekend night) | $114 |
When to book a room at Charlevoix Inn & Suites SureStay Collection by Best Western
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Charlevoix Inn & Suites SureStay Collection by Best Western
FAQs when booking at Charlevoix Inn & Suites SureStay Collection by Best Western
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See most recommended stays in CharlevoixGood to know
Value for money | 7.5 |
|---|---|
Distance to city center | 1.1 mi |
Nearest Airport | Pellston Emmet County |
Distance to airport | 27.7 mi |
Everything you need to know for your stay in Charlevoix
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