Pros (+) Liked how this hotel is pet friendly
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*Total includes estimated local taxes & fees payable on check out.
Amenities at Charlevoix Inn & Suites SureStay Collection by Best Western
- Snorkeling
- Indoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Cable or satellite TV
- Free toiletries
- Airport shuttle
Reviews of Charlevoix Inn & Suites SureStay Collection by Best Western
7.3
Good
680 verified ratings
Wonderful
220
Very good
131
Good
103
Okay
61
Fair
56
Mediocre
40
Poor
69
Summary of reviews
Guests say
Guests consistently praised the hotel's convenient location, with many finding it ideal for visiting nearby attractions and towns. Cleanliness was also noted positively in several reviews, with rooms and linens described as clean and well-kept. Some guests highlighted friendly and helpful staff, especially during breakfast service. However, there were repeated complaints about small room sizes, outdated facilities, and inconsistent service experiences, including billing issues and unfriendly staff. Breakfast and amenities received mixed feedback, with some guests satisfied and others disappointed. Overall, the positives centered on location, cleanliness, and some friendly staff interactions.AI-Generated from customer reviews
Reviews(1)
Q&A(5)
Tips(10)
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7.2 out of 10
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AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's breakfast?
The hotel offers a complimentary breakfast with a variety of options, including coffee, hot cocoa, and a selection of breakfast items. Some guests have mentioned that the breakfast was great and the coffee was excellent.
How are the hotel's beds?
According to guest reviews, the beds are comfortable and well-maintained, providing a good night's sleep. However, a few guests have mentioned that the mattresses were old and uncomfortable.
Is the hotel's pool area clean and well-maintained?
The hotel's pool area is generally clean and well-maintained, with some guests praising the cleanliness and polite enforcement of pool rules. However, a few guests have mentioned that the pool and hot tub were dirty and in need of maintenance.
What are the parking options at the hotel?
The hotel offers free parking and private parking for guests, providing convenient options for those traveling by car. However, some guests have mentioned that the parking lot view was not as expected.
When is the best time to visit the hotel?
The high season for the hotel is in June, offering a great time to explore the nearby attractions. However, guests have also enjoyed their stay in March to see Michigan's Up-North colors, making it a good time to visit for a comfortable and well-kept experience.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Opt for a Room with a View
Some guests were disappointed with the lake view, so it may be best to manage expectations when booking a room with a view.
Consider Upgrading to a Suite
Several guests felt that the room size was small and cramped, so if space is a priority, consider reserving a suite for a more comfortable stay.
Check Room Amenities
Some guests experienced issues with room amenities such as non-functional refrigerators, so it may be helpful to check the functionality of amenities upon arrival.
Be Mindful of Seasonal Rates
June is considered the high season, so for a more budget-friendly stay, consider visiting during the low season in March.
Verify Lake View Rooms
If a lake view is important, it may be beneficial to confirm the view with the hotel directly before booking, as some guests were disappointed with the view from their rooms.
Pet-Friendly Accommodation
The hotel welcomes pets, but it's advisable to confirm the pet policy and any associated charges before bringing along a furry companion.
Consider Bringing Toiletries
A few guests mentioned that the provided toiletries were limited, so it might be useful to bring along personal toiletries for a more comfortable stay.
Plan Breakfast Timing
Some guests found that the continental breakfast was not refilled after 8:00 AM, so consider arriving early for breakfast to ensure a wider selection of items.
Check for Room Accessibility
If accessibility is a concern, it's recommended to confirm the availability of accessible rooms with the hotel to ensure a suitable accommodation.
Manage Expectations for Breakfast
While some guests enjoyed the breakfast, others found it to be average, so it may be helpful to manage expectations regarding the breakfast offerings.
Location
800 Petoskey Avenue, Charlevoix, MI 49720-1197
What's nearby
- Railroad Depot Museum0.5 mi
- US 31-Island Lake Outlet Bridge1.1 mi
- Charlevoix South Pier Light Station1.5 mi
- Belvedere Golf Club2.8 mi
- Castle Farms3.3 mi
- Dunmaglas Golf Club4.5 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Charlevoix Inn & Suites SureStay Collection by Best Western
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
January | June | $146 | $300 |
Cheapest month to stay with an average 61% drop in price. | Most expensive month to stay with an average 103% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Charlevoix Inn & Suites SureStay Collection by Best Western
Which month has the cheapest rates at Charlevoix Inn & Suites SureStay Collection by Best Western?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Charlevoix Inn & Suites SureStay Collection by Best Western is April, with an average nightly rate of $63. The most expensive month is June at $203 per night.
What is the cheapest day to book Charlevoix Inn & Suites SureStay Collection by Best Western?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Charlevoix Inn & Suites SureStay Collection by Best Western is Tuesday, with an average nightly rate of $119. The most expensive day is Saturday at $332 per night.
How far in advance should you book Charlevoix Inn & Suites SureStay Collection by Best Western?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Charlevoix Inn & Suites SureStay Collection by Best Western, book around 12 weeks in advance. This could save you approximately 20% compared to booking last minute.
KAYAK's top tips for your stay at Charlevoix Inn & Suites SureStay Collection by Best Western
FAQs when booking at Charlevoix Inn & Suites SureStay Collection by Best Western
Nearby hotels and places to stay
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See most recommended stays in CharlevoixGood to know
Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
1.1 mi | Pellston Emmet County | 27.7 mi |