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Charlevoix car rental reviews and directory
Hertz
Hertz reviews
Car rental locations
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Hertz
Locations in Charlevoix
1100 Aero Drive
+1 989 732 9176
1268 N Us Highway 31
+1 231 539 8404
1510 Dickerson Rd
+1 989 732 9176
1999 Us-31 North
5890 Us 31
+1 231 547 5628
- 6.0
- 8.0
- 8.3
- 5.7
- 6.0
Recent reviews
6.0 Okay
Jul 11 2016
Expensive!
Pros: Nice car, clean car, guy at the pick up was very kind, gave me a navigation system (I thought this was included nowadays)
Cons: Guy at pick up wrote down the wrong adress of dropoff. I had no idea were to go in the middle of Chicago, being by meself and on vacation here. I had to park the car in a garage with extra cost, also extra cost for using my dutch phone (around 100 dollars extra)
Car hire was 466 dollars for 24 hours!!
10.0 Excellent
Sep 7 2016
Pros: Fantastic service at PLN. Great service at dtw.
6.4 Good
Sep 12 2016
Cons: Very poor service at Pellston Airport. Had to wait over 45 minutes for attendant/employees (all three of them) to return to desk to pick up the car. This was not around lunch time, but late afternoon, and all three left the desk completely unattended with a "will return at" clock, and all returned together. They didn't return until 15 minutes after the sign said. No apologies or explanation given. Windshield had a crack, and fender had a pretty good sized dent, that the employees missed and wouldn't have included on the damage report had we not insisted it be put on the rental information.
10.0 Excellent
Apr 19 2017
35 mpg yeah
Pros: I am a bigger guy and rented a compact, I was worried I wouldn't be comfortable. I was surprised it was not bad at all. It was a nice short trip.
Cons: I couldn't find anything I didn't like about my rental
6.4 Good
Aug 1 2017
I paid more for the car for one day than I paid to fly from DTW to BMI
Pros: The employee that gave me the car.
Cons: The price was terrible.
2.0 Poor
Aug 4 2017
Car was not available.
Pros: They recommended another car rental place across the street.
Cons: I reserved the car online to pick up at 8 am the following morning, and return at 4 pm. When I arrived at the office at a little after 8 am, I was told that the associate had received a text that a car would not be available, until 3 pm. Since this would not work for me at all, I declined a car.
Enterprise
Enterprise reviews
Car rental locations
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Enterprise
Locations in Charlevoix
1075 N. Us 31 Highway
+1 231 439 9272
6725 Us Highway 31 S
+1 231 547 6666
- 10.0
- 10.0
- 9.0
- 10.0
- 10.0
Recent reviews
10.0 Excellent
Oct 18 2016
Great customer service!
Pros: Everyone was helpful, friendly, and knowledgeable! They were thorough and explained everything! Very satisfied.
Cons: No problems at all.
9.6 Excellent
Nov 1 2016
Great service
Pros: When we picked up the first rental car, I was shocked by the $250 deposit. I didn't see it listed on Kayak, so I figured they weren't charging one because I was over 25. Well that rule isn't real! Haha! Luckily, the very friendly (and somehow always attractive) staff at enterprise helped work with me to make the deposit more manageable. After a few days, and a few hundred miles, the car started to chug at stops and would even stall if the RPMs got too low. We were able to swap it out very quickly for an even more comfortable car that got even better gas mileage with a little help from some more very friendly (and still attractive) enterprise staff. All around the staff was very helpful and courteous.
Cons: The first car, the Chevy sonic, had, hopefully, the most uncomfortable seats in existence. I was so happy to be able to swap it out.
Avis
Avis reviews
Car rental locations
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Avis
Locations in Charlevoix
1395 US 31 North
+1 231 539 8302
- 10.0
- 10.0
- 10.0
- 2.0
- 10.0
Recent reviews
8.4 Excellent
Jul 8 2017
Cons: The Pellston airport doesn't have any signage indicating where you drop your car off or where you go to hand in the keys. I realize it is a small airport but seriously--its 2017. Get a sign.
Budget
Budget reviews
Car rental locations
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Budget
Locations in Charlevoix
1395 Us 31 North
+1 231 539 8160
2245 Charlevoix Avenue
231-347-7441
- 6.0
- 8.0
- 6.0
- 2.0
- 6.0
Recent reviews
5.6 Okay
Jul 17 2017
check in clerk OPINION
Cons: see said they only hold reservations for two hours. ? i dont see any 2 hour notes in my reservation, i was driving in from NY, road construction on the riad tooo Pelston, "she would see what she could di"". She did have a car, she did not explain anything on the forms
10 travelers who rented a car in Charlevoix gave the car agency they used an average rating of 7.4