Basics
Accessibility and suitability
Dining
Services and conveniences
General
Parking and transportation
Media and entertainment
Things to do
Bathroom
Laundry
Bedroom
Workspace
Outdoor
Family friendly
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Tru by Hilton Charlotte Airport Lake Pointe?
Guests have mentioned that the beds at Tru by Hilton Charlotte Airport Lake Pointe are comfortable, providing a good night's sleep. However, a few guests have also noted that the pillows were too big.
Is parking available at Tru by Hilton Charlotte Airport Lake Pointe?
Yes, Tru by Hilton Charlotte Airport Lake Pointe offers free parking as well as a free airport shuttle, making it convenient for guests with vehicles.
How is the food quality at Tru by Hilton Charlotte Airport Lake Pointe?
Guests have praised the complimentary breakfast at Tru by Hilton Charlotte Airport Lake Pointe, describing it as very good and a fantastic attraction. However, some guests have mentioned that there were no restaurants within walking distance.
How clean is Tru by Hilton Charlotte Airport Lake Pointe?
Guests have consistently highlighted the exceptional cleanliness of Tru by Hilton Charlotte Airport Lake Pointe. However, a few guests have mentioned specific concerns such as the smell from the treatment plant across the street and the green pool water.
What can guests expect from the customer service at Tru by Hilton Charlotte Airport Lake Pointe?
Guests have frequently praised the staff at Tru by Hilton Charlotte Airport Lake Pointe for being very friendly, helpful, and fantastic. However, a few guests have also mentioned concerns about the desk staff and noise from the hallways and adjacent rooms.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Toiletries
Guests appreciated the convenience of having toiletries in the shower, making their stay simpler and more comfortable.
Consider Noise Levels
Some guests mentioned issues with noise from hallways and adjacent rooms, so light sleepers may want to consider this when booking.
Check for Room Amenities
Some guests were disappointed by the lack of a coffee maker in the room, so it's worth checking for this amenity if it's important to you.
Utilize the Airport Shuttle
Take advantage of the free airport shuttle for convenient transportation to and from the airport, especially for early morning flights.
Explore Nearby Restaurants
The hotel's whiteboard listing nearby restaurants was helpful for guests looking for dining options in the area.
Consider Room Size
Some guests found the rooms to be small, so if space is a priority, it's worth considering this aspect when booking.
Take Advantage of the Breakfast
Many guests praised the complimentary breakfast, so be sure to enjoy this perk during your stay.
Be Mindful of Noise
Some guests experienced issues with soundproofing, so consider this if you are sensitive to noise during your stay.
Check for Special Requests
If you have specific needs such as a military discount or a microwave in the room, it's advisable to check with the hotel in advance to ensure your requirements are met.
Consider Transportation Options
If you plan to explore beyond the immediate area, consider arranging alternative transportation as some guests found limited options for on-site dining and transportation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
|---|---|
High season | October |
Average price (weeknight) | $166 |
Average price (weekend night) | $155 |
Value for money | 8.5 |
|---|---|
Distance to city center | 4.6 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 2.4 mi |