Find Cheap Flights to Charlotte Douglas

I don't like the way price of the ticket got dropped

The crew was very nice and helpful!

I thought it was kind of cheap that your company doesn't offer complimentary beverages or food anymore. I also think that the tray tables in my plane specifically seemed a lot smaller than I remember and that seemed kind of cheap to me.

Arrived home safely

Arrived very early due to logistics and our flight was not leaving for 9 hrs and the AA Representative would only put us on a earlier flight if we paid a large fee, so we waited then the original flight was delayed 2 hours and we nearly missed our connection in another city, it all could have been avoided if a little flexability and care were involved to put us on a earlier flight

Flights attendants were super friendly and the plane was very clean

seats are uncomfortable

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Internet access and the cabin crew members. I liked the price.

My bag was missing from Dubai to Boston.Have not received up to now.

Courtesy and smiling faces.

I actually have no complaints. All went well on both legs of my flight.

Coffe and snack

Efficient crew.

Arrived earlier than scheduled.

Boarding began prior to scheduled time & closed 10 min after scheduled time; no announcement made, several people nearly missed the flight.

The crew members was good.

The refreshments was poor.

Red seats labeled for handicapped traveler was great for me with invisible back leg problems.

need to have bottle water at gate it was very humid.

I will try not to travel Frontier again.

extra charges, small space on flight, feeling of being just another member of the herd (and the herd is mostly cattle).

...

I was not provided a wheelchair, as requested, when I arrived in Charlotte. It was difficult to know where my connecting gate was due to a lack of visual monitors. However, I did find an airline employee very helpful. The flight leaving Charlotte was delayed, so my arrival time was pushed back an hour making it a challenge for my friend whom provided transportation home. I did find the kayak website easy to manage. I appreciate the opportunity to book my flight so easily.

See previous statement.

Wonderful stewardess.

Seat would not recline...

NOTHING!

Frontier staff, beginning with check-in were unprofessional, unfriendly and not customer focused. Our flight was late and there was very little communication as to why. It turns out that the lock on the lavatory door was broken so they had to duck tape it shut. A woman fainted as she was boarding the plane --- the paramedics were called. No announcement was made about the situation and passengers continued to board, stepping over this poor woman laying on the ground. The seats on the plane were incredibly uncomfortable and the crew unfriendly.

Not much about this flight. I remembered the Frontier flight I took a few years ago that had the Green airline seat and it was so comfortable so when I saw the flight was now going to Charlotte I booked this one specifically with this in mind

The seats are terrible and not comfortable. if you are doing short stops then it would be okay but do not do long flights over 2 hours in this seat it is terrible. They do not recline and they are hard as a rock. What happened to the old Green seats that make the flight great. Also no TV and tiny tray tables. Over all sad flight not going to make this mistake again

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

how easy it was to purchase ticket on kayak.

Being charged for my checked bag unexpectedly at check in.

Flight was canceled going back to denver from Augusta. American did nothing to compensate me for their mechanics breaking. Had no place to sleep and no transportation as I return my rental. Poor customer service will never use American again!

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.