Find Cheap Flights to Charlotte Douglas

Everything. Maintenance issue. Debording in Austin. Seat confusion. Never again!

The crew was fine.

At no time was I made aware during my booking that I would be charged for a carry on. The total cost added $60 to my flight. I feel completely mislead. Customers also had to pay for water on the flight which was ludicrous.

Internet access and the cabin crew members. I liked the price.

My bag was missing from Dubai to Boston.Have not received up to now.

It was a short smooth ride, no delays and the crew was nice. The snack was fine.

I wish they offered drinks more. Like a bottle of water along with something else to drink.

Not a lot

Flight was delayed. Still in Charlotte, sitting in the airport overnight. Whole thing has been a shambles from beginning to end

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

Didn't like anything about it. The flight was delayed 1.5 hours because they were short a flight attendant. Because of this I missed my connecting and the next flight was 5 hours later. Messed up all of my plans

Will never fly again on this shitty airline. I'm better off walking I'll get their faster.

The staff are very friendly and helpful.

Similar to Partner Emirates, Jet Blue staff gives a little bit more on the personal side and I like that. Also timely and efficient.

I loved the leg room!!!!! It was wonderful after coming off the AerLingus flight and feeling like a pretzel.

We had a short span of time between our flight from Dublin. I worried the whole time I was not going to make it since it said doors close at 2:04 and we landed at 1:55 or something close to that. When I got off the plane the gate agent told me AerLingus does theirs differently - that meant that is when they started boarding. It would have relieved a lot of stress if they had explained that. Also, our luggage didn't make it on the flight. Said it was stuck in customs since it did not have enough time. Understandable, but why didn't someone from JetBlue come out and get us instead of making us wait at the luggage terminal for 30 minutes before we went and checked. Also, they told me on the phone that my luggage would arrive at 7 and it came at 4 - luckily I was home. What would have happened if I was not?

the price for the trip does not include that you have to pay for Carry-on, which is an odd expense to passengers. Especially for shorter trips with the round trip the carry on charge would equal up to at least $60. Which would equal to another airline who is comparatively better especially because those airlines aren't worrying about charging the customers for every single thing. Additionally, Frontier isn't a participant of the TS-Pre Check program, which Frontier should advertise.

Everyone was polite and The airplane was clean. Even though we were very late every member on staff was kind, patient, and happy.

We were about 1 1/2 hours off of it original departure time. No one explained a thing to the passengers. We were delayed and when we finally got on the plane we waited a whole hour to take off. There was no information passed to us about how long it would take and our potential wait time. When it is time to check in, we had to purchase our seats. No where, when we bought tickets for this flight, did it say we had to pay extra money to actually sit on the flight.

space for legs, comfortable chairs.

I was told my bag was too big but it wasn't. I had the gate check it in. My bag didn't make my connecting flight as a result and now I am without my clothes/bathroom kit...

My husband is in the service and they took very good care of us from baggage all the way to upgrading our seats to first class.

Service, entertainment, good baggage service, seats comfy, efficient boarding.

No food.

I didn't realie I was in a seat that didn't incline. I really needed to rest on the flight, only able to take a power nap

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

Liked choice of Biscuit, almonds or pretzel

I used mobile checking and did not get seat assignment till Boarding started

Crew, entertainment, on time

Food

Leaving the airport

The fact that my bag was on a different flight, and I spent more time waiting at the airport for my bag than I did on the flight getting there....I had the worst experience and will never use American again

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase