Find Cheap Flights to Charlotte Douglas

My flight took off on time no luggage nor carry on but was surprise when found out frontier would charge carry on. Flight was cheap, crews were fine. We arrived half hour earlier then schedule which was great only to find out they couldn't open the plane's door so had to wait for 20 minutes before it opened. All and all I would rate 4 stars and will give another try.

Having to pay all the extra fees for a checked bag and carry on luggage.

Boarding process is smooth because I'd limited amount of people and since all roller boards get checked plane side.

It was a commuter plane so seats are tight cabin is loud and seats are uncomfortable and well worn.

From the new self-service kiosks that can even print luggage tags through the updated and comfortable planes, American Airlines has significantly changed the way they did business. Since their merger with US Air things have significantly improved and I'm very pleased with the changes they've made!

Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)

coffee was horrible

My first flight from Dubai to New york was got delayed and I have to miss the connection and I reached to charlotte on Second day and Have to stay in the Hotel so Decided to Change the flight for return. i would ever recommend other people to book the flights from Kayak.

JFK / CLT connection was a bit tight, but that was caused by a huge customs backup, they did the best they could, just too many people.

Nothing

Everything

On time

the flight was excellent the stewardess were very professional and informative on the safety guidelines rules and regulations of the flight there was a slight delay but we can't help that I will continue to use kayak.com and fly on frontier thank you very much

No warning, seat didn't recline. I was in deep pain in my lower back, almost the entire flight. My back took days to reasonably stop hurting. I still have to careful with most things I do. My back is still in delicate condition.

Crew was laid back and flight actually arrived a little early. People who didn't know they would be charged for carry-on bags clearly do not know how to read. The process is very clear even before you book your ticket. And you know the people who don't want to be scammed into paying extra for a seat because they are usually in the middle... Middle Rules!

The crew was fantastic and super friendly. We actually departed the gate a little early and arrived at our destination 30 minutes early. Easy travel the Sunday after Thanksgiving felt like a miracle. You have to know that you pay for all of the extras (including coffee). It's still less expensive than flying other airlines most of the time.

I bought a more expensive seat -- you pay for all the extras -- which meant I got an exit row (plenty of leg room), but my seat didn't recline. My flight wasn't that long but it was early in the day, so I intended to get a seat that reclined. I was disappointed for paying $25 for the seat and not even getting a reclining seat.

Quick, efficient service.

Economy class is cramped.

The bottom cushion of the seat was thin, no padding; and should have been replaced a thousand hours ago.

Firendly crew

The seats are so small and close together that my 6'3" self acutally does not fit in them. There are no headrests. You can even lean forward on your tray table bc the seat in front is too close and the tray table in 6 inches long and 4 inches wide. A middle seat on a Frontier flight is the worst thing going in travel right now.

I usually don't fly frontier and was reminded why. The planes don't have seat rows listed on them and once you get to your seat, they're terribly uncomfortable. I guess the price is right to fly but after adding 40 dollars for a carry on item, what I paid doesn't look as good. silly to me that frontier can't afford to offer a free drink as well.

The gate agent helped half a dozen people (not including those described below) understand they were boarding with the wrong group.

Fully one-quarter of the passengers boarded as disability or premium. This included a party of eight that boarded with one person in a wheelchair because "We're all together."

boarding and gate agent were superb

temperature in the cabin was hot enough to roast a turkey

Going to aa.com they wanted to charge me $351.00 for a one way ticket. By going through Kayak I saved almost $250.00 ! Wow ! Great for a little old lady, thank you !

New plane - on time departure and arrival

They were supposed to have a wheelchair for my wife when we deplaned - but they did not and she had to wait while they scrambled to find a cart instead

Seats, video and overall comfort are all very nice on the new 900's.

Nothing.

The in flight entertainment and the pilot being informative about what was going wrong at the Atlanta airport.

The insane process that followed the flight of rebooking - it would have been VERY HELPFUL to have access to the inflight internet so that I could have rebooked my missed connection before we landed in the ATL airport where it was past midnight and there were hardly any staff available for us to talk to and the lines to speak to anyone took literal HOURS to get through.

The person who checked in my bag was extremely rude, provided no assistance and almost made ke lose my flight. I was already skeptical about flying through American because my grandfather recently had the worst experience he has ever through American Airlines. He was forced to check his baggage that had his meds, arrived to IAH (from Philadelphia ) for my graduation, he made it but his luggage didn't. Next day supposedly the luggage arrived at 10am yet didnt make it to him until 8pm(there is no excuse for this). He missed my graduation dinner and almost missed my graduation (which was the purpose of his trip) because he had to go to the hospital (his medication was in his luggage ). Throughout this whole experience, no apologies, no "let me make it up to you"...American did absolutely nothing. What's even worse...the person attending him on his way back, knowing he is a retired Veteran of 25years, didn't even have the courtesy of saying "Thank you for your service". Lets just say he will NEVER use American again. I'm disgusted with how American treats their clients. My recent trip just confirmed that American cares very little to nothing on customer service or customer satisfaction.

Boarding was quick and got there on time to make connection

Nothing it was fine

crew was great

staff from de-icing company failed to show, despite >24h of notice of snow; missed our connection baggage handlers destroyed suitcase

Row 19 on a 737ER is great for room, as long as you don't plan on reclining (I rarely do in a daytime flight)

A little overcautious regarding seating the cabin crew because of possible turbulence, but better safe than sorry, I suppose. However, it is a common occurrence on this particular leg, so don't board knowing you might need to take a "break" before you get to Atlanta.

On time departure. Real reason for the delay.

Disorganized way of updating ticketed passengers. The delay was announced less than an hour from the scheduled take off. Boarding was very disorganized, no clear announcement were made. The crew didn't even ask for complimentary refreshments.

Flight was short. Cancelled flight rebooked easily into next flight.

Seats small and uncomfortable - typical complaint, I'm sure.Flight canceled no explanation.

The flight crew was very positive and friendly. Great, comfortable flight.

No complaints or dislikes. Great job.

Everything was good