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(Round-trip)
Airports
Origin
Orlando
$73
only
$73
Tampa
$59
only
$59
Philadelphia
$65
only
$65
Miami
$69
only
$69
Destination
Charlotte
$59
only
$59
Sat, Jan 13
TPA
CLT
1h 45m
Sat, Jan 20
CLT
TPA
1h 39m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Excellent 8.3

Comfort and quick boarding

Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there.

TPA
CLT
Okay 4.0

Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude

Look above

TPA
CLT
Good 7.0

Everything went fairly seamlessly despite having a pacted plane.

TPA
CLT
Excellent 8.0

Timely I have no complaints. The flight went well.

Timely I have no complaints. The flight went well.

TPA
CLT
Good 6.0

otherwise ok

2hr delay

Wed, Jan 10
PHL
CLT
2h 01m
Wed, Jan 17
CLT
PHL
1h 42m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 70 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
CLT
Excellent 8.0

Easy boarding

Packed flight, additional fees

PHL
CLT
Mediocre 2.6

Pilot was very confusing with messages, ended up going back to gate to get gas after we began to taxi then sat on the tarmac forever. Only received water and a small granola bar after the third hour on the tarmac began. Pilot kept saying 30 more minutes, 30 more minutes. All in all it was just over 4 hours from the time I boarded to the time I took off.

PHL
CLT
Excellent 10.0

Fast polite safe service

Actually, no complaints!

PHL
CLT
Excellent 8.0

No charge for my carry on.

Plane could be cleaner.

PHL
CLT
Okay 4.0

I like that the flight left on time.

My seat wasn't comfortable at all and I paid extra to have a reclining seat and bear got one...I was very uncomfortable . I will not fly frontier anyone

Thu, Jan 18
PHL
CLT
3h 35m
Mon, Jan 22
CLT
PHL
3h 31m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
SNA
Okay 5.3

Flight was on time, smooth with efficient boarding and quick baggage retrieval.

Only one beverage service shortly after takeoff. No additional offers of drink or snack on 6 hour flight. Attendants were sitting around in rear galley. One was knitting! I told them that trash receptacle was full in restroom. The response was "I'll put on gloves and "push it down" but it was still unusable fifteen minutes later. Had to pay $7.99 to access flight map. No earbuds were offered. Attendants were invisible except for collecting trash.

DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

IAH
MCO
Good 6.6

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.

SBA
DEN
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

Every time I fly to Denver, we land in one terminal and your connection is in another terminal that requires a train ride to get there. ,ayovers are short — generally barely an hour. If the flight is late you stand a very good chance of missing your connection, as I’m betting happened to over half the passengers on this flight. I was the lucky exception — this aircraft was actually the connecting flight too. Why can’t all United connections be in the same terminal? It makes no sense.

DEN
IAH
Okay 4.0

We got to our destination.

I am not a large person and yet I felt squeezed. There isn’t enough room to get out of one’s seat even when everyone in the aisle vacates.

Tue, Feb 13
TPA
CLT
1h 44m
Tue, Feb 20
CLT
TPA
1h 42m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Okay 4.6

Flight previous day that I was supposed to be on was cancelled. This one was late and there was no sense of urgency by the crew to get back on schedule. I had to run all the way across the Charlotte airport to make my connection. The gate door had already closed (early) but I got someone to open it for me. There was no assistance from the flight crew to help me make my flight. No gate information was announced, etc.

TPA
CLT
Excellent 10.0

It was a short flight

TPA
CLT
Okay 4.3

I was delayed for an hour leaving Tampa and my connection in Charlotte was canceled. So I did not get into JFK until 12:15 in the morning. I asked for a food voucher from American in Charlotte and was denied after waiting so many hrs in Charlotte to get on a 10.05pm to jfk, that was terrible.

TPA
CLT
Excellent 8.0

Timely I have no complaints. The flight went well.

Timely I have no complaints. The flight went well.

TPA
CLT
Good 7.0

Everything went fairly seamlessly despite having a pacted plane.

Wed, Feb 14
TPA
CLT
1h 45m
Tue, Feb 20
CLT
TPA
1h 42m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Okay 4.0

Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude

Look above

TPA
CLT
Excellent 8.6

Attentive staff, easy boarding

AA got rid of the video screens on the chair in front of you; poor snack selection

TPA
CLT
Okay 4.6

Flight previous day that I was supposed to be on was cancelled. This one was late and there was no sense of urgency by the crew to get back on schedule. I had to run all the way across the Charlotte airport to make my connection. The gate door had already closed (early) but I got someone to open it for me. There was no assistance from the flight crew to help me make my flight. No gate information was announced, etc.

TPA
CLT
Okay 5.6

Check in was good.

Hate paying for bags. It's silly.

TPA
CLT
Excellent 8.0

Timely I have no complaints. The flight went well.

Timely I have no complaints. The flight went well.

Wed, Jan 10
PHL
CLT
2h 01m
Wed, Jan 17
CLT
PHL
1h 42m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 70 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
CLT
Mediocre 2.0

Flight was canceled due to "maintenance issues". Agent was not empathetic at all. When asked when or if the flight was going to leave...she said don't know. I said so you're basically saying it could be midnight before you might have an answer...she said basically yes. and to top it off there was no agents behind the ticketing desk to assist with refunds. We were able to get our money back by having to call Frontier directly. Lourde was very helpful, but the Frontier agents at charlotte douglas were no help at all. Will never fly Frontier!

PHL
CLT
Good 7.0

The fact that since I was in the back of the plane the crew was right there. They talked non stop the entire time. Subjects were unprofessional and bordering on the offensive. Transgender bathrooms? Really? In this plane we need to hear it? I am older but the kid next to me commented on it also.

PHL
CLT
Good 6.5

While the initial ticket prices seem nice, the extra charges aren't worth it. Also, both of my flights were delayed for multiple hours with very limited warning. While I understand it's Christmas time and delays happen, no other flights were experiencing delays and we were never given an explanation.

PHL
CLT
Excellent 10.0

Fast polite safe service

Actually, no complaints!

PHL
CLT
Mediocre 2.0

4 hour delay.

Sat, Feb 17
TPA
CLT
1h 45m
Tue, Feb 20
CLT
TPA
1h 42m
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Excellent 8.6

Attentive staff, easy boarding

AA got rid of the video screens on the chair in front of you; poor snack selection

TPA
CLT
Good 6.0

otherwise ok

2hr delay

TPA
CLT
Excellent 10.0

It was a short flight

TPA
CLT
Mediocre 2.0

My flight was cancelled I am told due to lack of crew. What the heck??? It took me all day to get home waiting on standby flights.

TPA
CLT
Good 7.3

Crew was great

Check in concierge was rude and inaccurate at JF

Wed, Jan 17
PHL
CLT
2h 01m
Wed, Jan 24
CLT
PHL
1h 42m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 70 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
CLT
Good 6.5

While the initial ticket prices seem nice, the extra charges aren't worth it. Also, both of my flights were delayed for multiple hours with very limited warning. While I understand it's Christmas time and delays happen, no other flights were experiencing delays and we were never given an explanation.

PHL
CLT
Mediocre 2.0

Crew was nice

We boarded 15 min late due to maintenance issues and reseating on the plane Arrived 30 minutes early and had to sit on the plane for 30 minites because another plane was in the dock/port Plane was nasty/dirty 40$ for a checked bag I will never fly frontier again . I recommend flying with another company a few extra dollars go along way!!!!!

PHL
CLT
Excellent 8.0

No charge for my carry on.

Plane could be cleaner.

PHL
CLT
Mediocre 2.0

4 hour delay.

PHL
CLT
Excellent 10.0

Fast polite safe service

Actually, no complaints!

Tue, Feb 20
TPA
CLT
1h 44m
Tue, Feb 27
CLT
TPA
1h 38m
Trip: 8 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Good 6.0

otherwise ok

2hr delay

TPA
CLT
Okay 4.3

I was delayed for an hour leaving Tampa and my connection in Charlotte was canceled. So I did not get into JFK until 12:15 in the morning. I asked for a food voucher from American in Charlotte and was denied after waiting so many hrs in Charlotte to get on a 10.05pm to jfk, that was terrible.

TPA
CLT
Okay 4.0

Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude

Look above

TPA
CLT
Good 7.0

Everything went fairly seamlessly despite having a pacted plane.

TPA
CLT
Good 7.3

Crew was great

Check in concierge was rude and inaccurate at JF

Wed, Jan 31
PHL
CLT
2h 01m
Wed, Feb 7
CLT
PHL
1h 42m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 70 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
PHL
CLT
Mediocre 2.0

Crew was nice

We boarded 15 min late due to maintenance issues and reseating on the plane Arrived 30 minutes early and had to sit on the plane for 30 minites because another plane was in the dock/port Plane was nasty/dirty 40$ for a checked bag I will never fly frontier again . I recommend flying with another company a few extra dollars go along way!!!!!

PHL
CLT
Mediocre 2.0

Flight was canceled due to "maintenance issues". Agent was not empathetic at all. When asked when or if the flight was going to leave...she said don't know. I said so you're basically saying it could be midnight before you might have an answer...she said basically yes. and to top it off there was no agents behind the ticketing desk to assist with refunds. We were able to get our money back by having to call Frontier directly. Lourde was very helpful, but the Frontier agents at charlotte douglas were no help at all. Will never fly Frontier!

PHL
CLT
Okay 4.0

I like that the flight left on time.

My seat wasn't comfortable at all and I paid extra to have a reclining seat and bear got one...I was very uncomfortable . I will not fly frontier anyone

PHL
CLT
Mediocre 2.0

4 hour delay.

PHL
CLT
Excellent 8.0

Easy boarding

Packed flight, additional fees

Wed, Feb 21
TPA
CLT
1h 44m
Tue, Feb 27
CLT
TPA
1h 48m
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 29 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
TPA
CLT
Excellent 8.3

Comfort and quick boarding

Flight attendants were a bit dry and less than over zealous. Connecting gate in Charlotte was really far from where we landed. I had little time to get there.

TPA
CLT
Mediocre 2.0

My flight was cancelled I am told due to lack of crew. What the heck??? It took me all day to get home waiting on standby flights.

TPA
CLT
Okay 5.6

Check in was good.

Hate paying for bags. It's silly.

TPA
CLT
Okay 4.0

Delayed 2 hours out of charlotte. Missed flight to Madrid. Newark people are rude

Look above

TPA
CLT
Excellent 8.0

Timely I have no complaints. The flight went well.

Timely I have no complaints. The flight went well.

Fri, Jan 19
PHL
CLT
3h 35m
Fri, Jan 26
CLT
PHL
3h 31m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DFW
IAH
Good 7.3

The crew was very friendly

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work.

SBA
DEN
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

Every time I fly to Denver, we land in one terminal and your connection is in another terminal that requires a train ride to get there. ,ayovers are short — generally barely an hour. If the flight is late you stand a very good chance of missing your connection, as I’m betting happened to over half the passengers on this flight. I was the lucky exception — this aircraft was actually the connecting flight too. Why can’t all United connections be in the same terminal? It makes no sense.

NRT
ORD
Excellent 10.0

Staff are so nice

SMF
IAH
Okay 5.0

Seats uncomfortable, crew rude to other passengers

DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

Tue, Jan 9
MCO
CLT
1h 46m
Wed, Jan 17
CLT
MCO
1h 45m
Trip: 9 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 52 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
CLT
Mediocre 2.0

Nothing

Cut time was not advised when flight was booked

MCO
CLT
Mediocre 2.0

I never took this light, as it was supposed to be canceled because my departing flight was canceled due to rampant overbooking.

MCO
CLT
Mediocre 2.0

I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning.

MCO
CLT
Excellent 10.0

Frontier is well organized, plane was clean and everything was on timr

MCO
CLT
Mediocre 2.6

Crew was pleasant enough.

Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again.

Mon, Jan 22
PHL
CLT
3h 35m
Fri, Jan 26
CLT
PHL
3h 31m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
SBA
DEN
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

Every time I fly to Denver, we land in one terminal and your connection is in another terminal that requires a train ride to get there. ,ayovers are short — generally barely an hour. If the flight is late you stand a very good chance of missing your connection, as I’m betting happened to over half the passengers on this flight. I was the lucky exception — this aircraft was actually the connecting flight too. Why can’t all United connections be in the same terminal? It makes no sense.

DEN
IAH
Okay 4.0

We got to our destination.

I am not a large person and yet I felt squeezed. There isn’t enough room to get out of one’s seat even when everyone in the aisle vacates.

NRT
ORD
Excellent 10.0

Staff are so nice

IAH
CUN
Okay 5.0

Seats uncomfortable, crew rude to other passengers

DEN
SFO
Excellent 8.3

After a 2 hour delay we boarded to free DirectTV. Thanks United!

Gate agent, grumpy. Some how she thought it was my fault they offered me a cheap ticket to purchase. Regardless of the price I, or anyone else pays, we should all be treated equally with dignity and professionalism.

Wed, Jan 10
MCO
CLT
1h 46m
Wed, Jan 17
CLT
MCO
1h 45m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 52 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
CLT
Okay 4.0

worst costumer service

MCO
CLT
Good 7.0

Timing

MCO
CLT
Mediocre 2.6

Crew was pleasant enough.

Both of my flights were delayed. We had to get off the plane on both ends before we were allowed to reboard. I missed a long awaited dinner reservation with my husband at one end and was several hours late arriving at my final destination. Mechanical issues on both planes doesn't inspire a lot of confidence. My family and I will not fly Frontier again.

MCO
CLT
Mediocre 2.0

Nothing

Cut time was not advised when flight was booked

MCO
CLT
Mediocre 2.0

Four hours delay and workers not prepared to handle the situation.

Tue, Jan 23
MIA
CLT
2h 11m
Tue, Feb 13
CLT
MIA
2h 07m
Trip: 22 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 62 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MIA
CLT
Excellent 10.0

On time, courteous flight crew, and a smooth flight

MIA
CLT
Excellent 10.0

Everything was on time

MIA
CLT
Excellent 10.0

Smoorh flight! Crew very attentive & provided good service. Pleasant!

BNA
DFW
Mediocre 3.3

Flight on time.

I miss friendly Southwest. Even the assigned seat is kit enough for me to use AA again. People smile at Southwest and seem to enjoy their job.

MIA
CLT
Good 6.0

Screens on all headrests with free movies is very nice

More delays for our trip

Wed, Jan 24
PHL
CLT
3h 38m
Fri, Jan 26
CLT
PHL
3h 31m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
MCO
Good 6.6

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.

EWR
SNA
Okay 5.3

Flight was on time, smooth with efficient boarding and quick baggage retrieval.

Only one beverage service shortly after takeoff. No additional offers of drink or snack on 6 hour flight. Attendants were sitting around in rear galley. One was knitting! I told them that trash receptacle was full in restroom. The response was "I'll put on gloves and "push it down" but it was still unusable fifteen minutes later. Had to pay $7.99 to access flight map. No earbuds were offered. Attendants were invisible except for collecting trash.

IAH
CUN
Okay 5.0

Seats uncomfortable, crew rude to other passengers

DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

SMF
IAH
Okay 5.0

Seats uncomfortable, crew rude to other passengers

Tue, Jan 16
MCO
CLT
1h 46m
Wed, Jan 24
CLT
MCO
1h 45m
Trip: 9 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 52 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
CLT
Good 7.0

Timing

MCO
CLT
Excellent 10.0

Timing

Do not offer even water w/o pay

MCO
CLT
Excellent 10.0

Fair pricing, comfortable seating, no hassle, goid service.

Norhing

MCO
CLT
Mediocre 2.0

Four hours delay and workers not prepared to handle the situation.

MCO
CLT
Excellent 10.0

Frontier is well organized, plane was clean and everything was on timr

Fri, Feb 2
PHL
CLT
3h 35m
Fri, Feb 9
CLT
PHL
3h 16m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 52122 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
DEN
CMH
Good 7.0

For the first time I did not fly on a puddle jumper. Not only was it a real jet, it had good seat comfort and leg room even in economy class. The crew was friendly and attentive. They came by with offerings of water at least 4 times for a 2+ hour flight. Contrast that with my last two 5 hour flights on Virgin and American where they came by with water — ONCE. WiFi wasn’t working for either flight and of course the lack of decent food is discouraging. The coffee has improved which is a plus. Overall, good job, United! Nice not to be jammed in like sardines for once.

WiFi wasn’t working and food selection is non existent. Other than that, a very pleasant flight overall.

ORD
ATL
Excellent 9.0

Friendly staff, comfortable seats (considering). No issues with seating which was a welcome change for me.

DFW
IAH
Good 7.3

The crew was very friendly

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work.

IAH
MCO
Good 6.6

There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.

DEN
IAH
Okay 4.0

We got to our destination.

I am not a large person and yet I felt squeezed. There isn’t enough room to get out of one’s seat even when everyone in the aisle vacates.

Wed, Jan 17
MCO
CLT
1h 46m
Wed, Jan 24
CLT
MCO
1h 45m
Trip: 8 days
6.0GoodShow reviews
Overall 6.0 Good
Based on 52 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.5
Food
4.7
MCO
CLT
Mediocre 2.0

My flight was delayed more than 3 hours and I did not get any kind of notification of this until I was at the airport checking my bags. Rude staff and INSANE baggage fees.

MCO
CLT
Mediocre 2.0

Nothing

Cut time was not advised when flight was booked

MCO
CLT
Good 6.0

cheap airfare compare to other major carriers.I'm 5 - 7' so legroom wasn't an issue but the rest of the party i traveled with needed more legroom.

i had to pay for juice, i think it's absurd. I paid for my Seat and a checked baggage already which is fair to a point, but still, the apple juice was $2.99 for a tiny can. There were no reading materials except for the safety stuff. Carry on items should be included in the ticket price or at least $10 instead of just as much as the checked baggage. FA lady was abrasive.

MCO
CLT
Mediocre 2.0

Four hours delay and workers not prepared to handle the situation.

MCO
CLT
Mediocre 2.0

I cancelled my flight a week before the time of departure they said that it'll cost me $99 to cancel the flight and $86.45 was supposed to be refunded. the lady told me it will take 7 to 10 business days when I called 3 days later on the 10th day I called and the gentleman told me that I don't get a refund I get a credit of the $86.45 that I can use to October 7th to use on any flight. My problem with that is I don't fly often and I had to cancel that due to my job. I feel that if I cancel a flight way in advance before the flight is being departed I should be able to get my refund back I'm sorry to say it is but I would never use this airline company again because if I knew that the first time. I wouldn't have done it. Oh I also found out because I keep getting updates from kayak of the flight that the flight was supposed to been I believe was 8:30 p.m. but due to rain it didn't leave Philadelphia Pennsylvania until around 11:45 p.m. so I'm kind of glad now I didn't go because my family member who I was going to visit would have been very upset because they had to stay up an extra 4 hours and they had to go to work the next morning.

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