Find Cheap Flights to Charlotte Douglas

My flight took off on time no luggage nor carry on but was surprise when found out frontier would charge carry on. Flight was cheap, crews were fine. We arrived half hour earlier then schedule which was great only to find out they couldn't open the plane's door so had to wait for 20 minutes before it opened. All and all I would rate 4 stars and will give another try.

Having to pay all the extra fees for a checked bag and carry on luggage.

Boarding process is smooth because I'd limited amount of people and since all roller boards get checked plane side.

It was a commuter plane so seats are tight cabin is loud and seats are uncomfortable and well worn.

From the new self-service kiosks that can even print luggage tags through the updated and comfortable planes, American Airlines has significantly changed the way they did business. Since their merger with US Air things have significantly improved and I'm very pleased with the changes they've made!

Nothing

Everything

On time

I got a seat in the exit row with lots of leg room. The entertainment that I didn't use offered a great selection with very recent movies, etc.

I didn't like that I had to take a bus to my terminal. I didn't like the fact that my gate was changed more than five times. I didn't like that my flight time was changed more than 15 times with no reason why until boarding time. I didn't like the fact that I did not get a seat assignment until boarding the plane. I didn't like the fact that they couldn't manage to scramble another plane and crew, but instead forced us to wait over four hours for one that was stuck somewhere else in the country.

The flight was on schedule and landed early, and the pilot landed that plane very gently. It was quite impressive.

I purchased a first class ticket in hopes that I would have a lot more comfort during the flight. It took me quite some time to get comfortable. The seat was ok, but I found the pillows to be very small and flat. I needed multiple pillows. The head rest was not adjustable, so I also found this to be uncomfortable. Usually when I fly AA, the headrest is adjustable. My final dislike was that the beverage selection was limited. I'm quite sure there was plenty of alcohol, but what about those customers who do not drink alcoholic beverages? I asked for hot chocolate, there was none. I asked for hot tea with honey, there wasn't any. So all in all my flight was okay, but that is solely because of the flight attendant and pilot. They did their jobs and they did an excellent job.

the flight was excellent the stewardess were very professional and informative on the safety guidelines rules and regulations of the flight there was a slight delay but we can't help that I will continue to use kayak.com and fly on frontier thank you very much

No warning, seat didn't recline. I was in deep pain in my lower back, almost the entire flight. My back took days to reasonably stop hurting. I still have to careful with most things I do. My back is still in delicate condition.

Crew was laid back and flight actually arrived a little early. People who didn't know they would be charged for carry-on bags clearly do not know how to read. The process is very clear even before you book your ticket. And you know the people who don't want to be scammed into paying extra for a seat because they are usually in the middle... Middle Rules!

The crew was fantastic and super friendly. We actually departed the gate a little early and arrived at our destination 30 minutes early. Easy travel the Sunday after Thanksgiving felt like a miracle. You have to know that you pay for all of the extras (including coffee). It's still less expensive than flying other airlines most of the time.

I bought a more expensive seat -- you pay for all the extras -- which meant I got an exit row (plenty of leg room), but my seat didn't recline. My flight wasn't that long but it was early in the day, so I intended to get a seat that reclined. I was disappointed for paying $25 for the seat and not even getting a reclining seat.

Internet access and the cabin crew members. I liked the price.

My bag was missing from Dubai to Boston.Have not received up to now.

Firendly crew

The seats are so small and close together that my 6'3" self acutally does not fit in them. There are no headrests. You can even lean forward on your tray table bc the seat in front is too close and the tray table in 6 inches long and 4 inches wide. A middle seat on a Frontier flight is the worst thing going in travel right now.

I usually don't fly frontier and was reminded why. The planes don't have seat rows listed on them and once you get to your seat, they're terribly uncomfortable. I guess the price is right to fly but after adding 40 dollars for a carry on item, what I paid doesn't look as good. silly to me that frontier can't afford to offer a free drink as well.

Quick, efficient service.

Economy class is cramped.

The bottom cushion of the seat was thin, no padding; and should have been replaced a thousand hours ago.

On time departure. Real reason for the delay.

Disorganized way of updating ticketed passengers. The delay was announced less than an hour from the scheduled take off. Boarding was very disorganized, no clear announcement were made. The crew didn't even ask for complimentary refreshments.

Flight was short. Cancelled flight rebooked easily into next flight.

Seats small and uncomfortable - typical complaint, I'm sure.Flight canceled no explanation.

Going to aa.com they wanted to charge me $351.00 for a one way ticket. By going through Kayak I saved almost $250.00 ! Wow ! Great for a little old lady, thank you !

New plane - on time departure and arrival

They were supposed to have a wheelchair for my wife when we deplaned - but they did not and she had to wait while they scrambled to find a cart instead

The plane appeared very new or newly remodeled. The crew was nice

Our flight left three and a half hours later than the departure time. There were no snacks available on flight even for purchase and after a 3 + hour delay on departure I was very hungry. Also they kept extending our expected boarding time by 15 mins at a time so we had to sit and wait with bated breath for the entire time

First Class

The person who checked in my bag was extremely rude, provided no assistance and almost made ke lose my flight. I was already skeptical about flying through American because my grandfather recently had the worst experience he has ever through American Airlines. He was forced to check his baggage that had his meds, arrived to IAH (from Philadelphia ) for my graduation, he made it but his luggage didn't. Next day supposedly the luggage arrived at 10am yet didnt make it to him until 8pm(there is no excuse for this). He missed my graduation dinner and almost missed my graduation (which was the purpose of his trip) because he had to go to the hospital (his medication was in his luggage ). Throughout this whole experience, no apologies, no "let me make it up to you"...American did absolutely nothing. What's even worse...the person attending him on his way back, knowing he is a retired Veteran of 25years, didn't even have the courtesy of saying "Thank you for your service". Lets just say he will NEVER use American again. I'm disgusted with how American treats their clients. My recent trip just confirmed that American cares very little to nothing on customer service or customer satisfaction.

Boarding was quick and got there on time to make connection

Nothing it was fine

Flight was not only on time, but early both ways.

Gate change at Newark.

The flight attendants were very pleasant.