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Friendly breakfast staff good selection and great service Afternoon evening desk staff was surly and not helpful. Staff in more helpful
Pros. The people working there including the front desk, shuttle drivers, and breakfast attendant were very friendly and helpful.
Pros. The shuttle was good
Cons. Well it is in a very run down part of Charlotte there was an hr long helicopter police chase outside the hotel and several you ladies that appeared to be working not just there to sleep who frequently were outside smoking. Just overall a very rundown hotel no bath tub just a shower! Not kids programming on the tv.
Pros. Good decor, breakfast was great, beds were comfortable and the shower was amazing. They had fresh lemonade at the check in 24/7. Coffee and Tea were always available as well.
Cons. Pool was closed on Memorial Day weekend?!? No mention of it was given to me and it was one of the main reasons I chose the hotel.
Pros. Proximity to airport Room was clean, with the exception of some random objects (springs, screws) Desk staff were friendly, polite, and competent
Cons. The room was tiny and loud, pillows were small and lumpy, air system wouldn't stay on to provide white noise. Hospitality staff walked into the room at 9 am while I was in the shower. All things considered, the room was overpriced.
Pros. I loved the cleanliness of the hotel! Beds were very comfortable and clean. The hotel is only about a 10 minute drive to downtown Charlotte, and there are plenty of good restaurants to choose from withing driving distance. We were a group of women, and I felt very safe in this area. Also, I had two separate reservations for a two night stay. We were supposed to check- out, then check back in to switch rooms. Well, I asked the nice older gentleman if we could just stay in the same room (even though we weren't supposed to b/c we booked through a 3rd party,) but he managed to work it out so we could stay in our room. Talk about going above and beyond! For the price and the value (clean rooms, breakfast, free wifi etc.,) Its worth the price. Next time I'm in Charlotte, I won't hesitate to stay here!!!!
Cons. I called for extra towels and I was greeted with an irritated voice that said "hello!" You would have thought I was calling her house in the middle of the night playing phone tag! She said she would bring some, but after about 20 minutes of waiting, still no towels. No big deal. We left, went to dinner, and before returning to our room, stopped by the front desk where the kind gentleman asked "how many?" and in seconds, returned with warm fluffy towels! We did this on both nights of our stay and it was no problem.
Pros. Lg tv in room
Cons. Quoted $74 online, booked it, and then when I got to the hotel they charged me $109. I showed them my confirmation email, and was told it didn't matter, it was being done by corporate.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Sleep Inn Airport - Billy Graham Parkway?
Guests have praised the complimentary breakfast, describing it as great with a good selection and great service.
Is the hotel suitable for pet owners?
Pets are allowed at Sleep Inn Airport - Billy Graham Parkway upon request, and charges may apply.
What are the best times to visit Sleep Inn Airport - Billy Graham Parkway?
The high season at Sleep Inn Airport - Billy Graham Parkway is in April, while the low season is in September.
How is the cleanliness at Sleep Inn Airport - Billy Graham Parkway?
Guests have reported issues with cleanliness, including dirty rooms, unclean floors, and musty smells in some rooms.
What are the parking options at Sleep Inn Airport - Billy Graham Parkway?
The hotel offers parking, and there is also free airport shuttle service available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness, including stained bedding and a strong smell of cigarettes. It may be beneficial to request a room inspection or opt for a recently renovated room.
Be Mindful of the Surrounding Area
Several guests expressed concerns about the safety and security of the hotel's location, particularly regarding noise disturbances and the presence of individuals who made them feel unsafe. It's advisable to remain vigilant and consider the hotel's surroundings when making a booking.
Check for Cleanliness
Multiple guests mentioned poor cleanliness, including dirty hallways, stained furniture, and unclean rooms. It's recommended to prioritize cleanliness when choosing accommodation and to communicate any issues to the staff promptly.
Engage with Friendly Staff
Many guests praised specific staff members for their exceptional service and friendliness, such as Ms. Sabrina and Ms. Roxanne. Engaging with these staff members may enhance the overall guest experience.
Verify Amenities and Services
Some guests were disappointed by the unavailability of certain amenities, such as the pool being closed despite expectations. It's advisable to verify the status of amenities and services before arrival to manage expectations effectively.
Be Cautious of Noise Levels
Several guests reported noise disturbances, particularly from neighboring rooms. Considering this feedback, it may be beneficial to pack earplugs or request a room in a quieter area of the hotel.
Prioritize Safety and Security
Some guests expressed concerns about the hotel's safety and security, citing instances of feeling unsafe and disturbances from outside the hotel. Prioritizing personal safety and security measures is recommended.
Confirm Cancellation Policies
As cancellation and prepayment policies vary, it's important to clarify these details before making a reservation to avoid any unexpected charges or inconveniences.
Manage Expectations for Breakfast
While some guests appreciated the breakfast, others found it to be minimal or disappointing. Managing expectations regarding the breakfast offerings may contribute to a more satisfying dining experience.
Address Maintenance Issues Promptly
Guests reported various maintenance issues, including broken furniture, non-functional amenities, and cleanliness concerns. Promptly addressing any maintenance issues with the hotel staff is advisable to ensure a comfortable stay.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | October |
Average price (weeknight) | $83 |
Average price (weekend night) | $95 |
Sleep Inn Airport - Billy Graham Parkway is located at 701 Yorkmount Rd in West Charlotte, 4.3 miles from the center of Charlotte. Billy Graham Library is the closest landmark to Sleep Inn Airport - Billy Graham Parkway.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Sleep Inn Airport - Billy Graham Parkway.
Yes, Sleep Inn Airport - Billy Graham Parkway offers free Wi-Fi.
Yes, Sleep Inn Airport - Billy Graham Parkway offers free parking.
Sleep Inn Airport - Billy Graham Parkway is 4.3 miles from Charlotte Douglas. Sleep Inn Airport - Billy Graham Parkway is 17.2 miles from Concord Regional.
Yes, Sleep Inn Airport - Billy Graham Parkway has a pool onsite.
KAYAK scours the web for all room deals available at Sleep Inn Airport - Billy Graham Parkway in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sleep Inn Airport - Billy Graham Parkway and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sleep Inn Airport - Billy Graham Parkway.