Friendly breakfast staff good selection and great service Afternoon evening desk staff was surly and not helpful. Staff in more helpful
2 stars
Sleep Inn Airport - Billy Graham Parkway
Photos of Sleep Inn Airport - Billy Graham Parkway
Overview
Dream better at the upgraded pet-friendly Sleep Inn Airport-Billy Graham Parkway hotel in Charlotte, NC. We are near the Charlotte Douglas International Airport, which we provide free transportation to and from, Billy Graham Library, Bank of America Stadium and the Carowinds Theme Park. Additional amenities include free WiFi, free ample parking, free hot breakfast, a fitness center and an outdoor pool. Your guest room is a simply stylish sanctuary that lets you unwind and sleep soundly. It features a refrigerator, microwave, coffee maker, hair dryer and an iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
Latest deals for Sleep Inn Airport - Billy Graham Parkway
Amenities at Sleep Inn Airport - Billy Graham Parkway
- Outdoor pool
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Refrigerator
- Shared kitchen
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Services and conveniences
- ATM on-site
- Business center
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Private check-in/check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Air-conditioned
- Free toiletries
Accessibility and suitability
- No smoking
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Designated smoking area
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Pool
- Indoor pool
- Outdoor pool
Bathroom
- Hairdryer
Outdoor
- Garden
Things to do
- Golf
General
- Storage available
Family friendly
- Complimentary breakfast
Reviews of Sleep Inn Airport - Billy Graham Parkway
7.2
Good
1012 verified ratings
Wonderful
358
Very good
153
Good
165
Okay
71
Fair
77
Mediocre
42
Poor
146
Summary of reviews
Guests say
Guests appreciated the good location and friendly service, especially from the staff. However, many reviews highlighted significant cleanliness issues, including broken amenities and unpleasant odors. The hotel also faced complaints about noise levels and outdated furnishings, leading to a mixed overall impression.AI-Generated from customer reviews
Reviews(6)
Q&A(5)
Tips(10)
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Score by provider
7.5 out of 10
21 reviews
7.4 out of 10
4 reviews
All reviews
Pros (+) The people working there including the front desk, shuttle drivers, and breakfast attendant were very friendly and helpful.
Pros (+) The shuttle was good
Cons (-) Well it is in a very run down part of Charlotte there was an hr long helicopter police chase outside the hotel and several you ladies that appeared to be working not just there to sleep who frequently were outside smoking. Just overall a very rundown hotel no bath tub just a shower! Not kids programming on the tv.
Pros (+) Good decor, breakfast was great, beds were comfortable and the shower was amazing. They had fresh lemonade at the check in 24/7. Coffee and Tea were always available as well.
Cons (-) Pool was closed on Memorial Day weekend?!? No mention of it was given to me and it was one of the main reasons I chose the hotel.
Pros (+) Proximity to airport Room was clean, with the exception of some random objects (springs, screws) Desk staff were friendly, polite, and competent
Cons (-) The room was tiny and loud, pillows were small and lumpy, air system wouldn't stay on to provide white noise. Hospitality staff walked into the room at 9 am while I was in the shower. All things considered, the room was overpriced.
Pros (+) I loved the cleanliness of the hotel! Beds were very comfortable and clean. The hotel is only about a 10 minute drive to downtown Charlotte, and there are plenty of good restaurants to choose from withing driving distance. We were a group of women, and I felt very safe in this area. Also, I had two separate reservations for a two night stay. We were supposed to check- out, then check back in to sw...
Cons (-) I called for extra towels and I was greeted with an irritated voice that said "hello!" You would have thought I was calling her house in the middle of the night playing phone tag! She said she would bring some, but after about 20 minutes of waiting, still no towels. No big deal. We left, went to dinner, and before returning to our room, stopped by the front desk where the kind gentleman asked "how...
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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the complimentary breakfast at Sleep Inn Airport - Billy Graham Parkway?
Guests have praised the complimentary breakfast, describing it as great with a good selection and great service.
Is the hotel suitable for pet owners?
Pets are allowed at Sleep Inn Airport - Billy Graham Parkway upon request, and charges may apply.
What are the best times to visit Sleep Inn Airport - Billy Graham Parkway?
The high season at Sleep Inn Airport - Billy Graham Parkway is in April, while the low season is in September.
How is the cleanliness at Sleep Inn Airport - Billy Graham Parkway?
Guests have reported issues with cleanliness, including dirty rooms, unclean floors, and musty smells in some rooms.
What are the parking options at Sleep Inn Airport - Billy Graham Parkway?
The hotel offers parking, and there is also free airport shuttle service available.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room cleanliness, including stained bedding and a strong smell of cigarettes. It may be beneficial to request a room inspection or opt for a recently renovated room.
Be Mindful of the Surrounding Area
Several guests expressed concerns about the safety and security of the hotel's location, particularly regarding noise disturbances and the presence of individuals who made them feel unsafe. It's advisable to remain vigilant and consider the hotel's surroundings when making a booking.
Check for Cleanliness
Multiple guests mentioned poor cleanliness, including dirty hallways, stained furniture, and unclean rooms. It's recommended to prioritize cleanliness when choosing accommodation and to communicate any issues to the staff promptly.
Engage with Friendly Staff
Many guests praised specific staff members for their exceptional service and friendliness, such as Ms. Sabrina and Ms. Roxanne. Engaging with these staff members may enhance the overall guest experience.
Verify Amenities and Services
Some guests were disappointed by the unavailability of certain amenities, such as the pool being closed despite expectations. It's advisable to verify the status of amenities and services before arrival to manage expectations effectively.
Be Cautious of Noise Levels
Several guests reported noise disturbances, particularly from neighboring rooms. Considering this feedback, it may be beneficial to pack earplugs or request a room in a quieter area of the hotel.
Prioritize Safety and Security
Some guests expressed concerns about the hotel's safety and security, citing instances of feeling unsafe and disturbances from outside the hotel. Prioritizing personal safety and security measures is recommended.
Confirm Cancellation Policies
As cancellation and prepayment policies vary, it's important to clarify these details before making a reservation to avoid any unexpected charges or inconveniences.
Manage Expectations for Breakfast
While some guests appreciated the breakfast, others found it to be minimal or disappointing. Managing expectations regarding the breakfast offerings may contribute to a more satisfying dining experience.
Address Maintenance Issues Promptly
Guests reported various maintenance issues, including broken furniture, non-functional amenities, and cleanliness concerns. Promptly addressing any maintenance issues with the hotel staff is advisable to ensure a comfortable stay.
Location
701 Yorkmount Rd, Charlotte, NC 28217
What's nearby
- Carolinas Aviation Museum3.5 mi
- Charlotte Center City3.7 mi
- Bank of America Stadium3.9 mi
- Charlotte Convention Center4 mi
- NASCAR Hall of Fame4 mi
- SouthPark Mall4.1 mi
- 400 South Tryon4.1 mi
- Little Sugar Creek Greenway4.3 mi
- 112 Tryon Plaza4.3 mi
- Bank of America Corporate Center4.4 mi
- Spectrum Center4.4 mi
- Mint Museum RANDOLPH4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sleep Inn Airport - Billy Graham Parkway
Low season | January |
|---|---|
High season | September |
Average price (weeknight) | $89 |
Average price (weekend night) | $121 |
When to book a room at Sleep Inn Airport - Billy Graham Parkway
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sleep Inn Airport - Billy Graham Parkway
FAQs when booking at Sleep Inn Airport - Billy Graham Parkway
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Value for money | 7.0 |
|---|---|
Distance to city center | 4.3 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 4.0 mi |
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