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The Hotel is Stunning, one of the highlights of our trip. The staff and owners are friendly and helpful. The food was amazing, best meal on our trip. Overall a wonderful experience, we will beback. Not a thing wrong
It was an incredible setting with very friendly, accomodating staff. It was a highlight of our trip. It is expensive but it was worth it for a special experience. Evening meal was superb. Breakfast is over priced (but so are most French hotel breakfasts) however due to remoteness there are few other options.
This is a beautiful place for a romantic getaway. The staff are attentive, the food is to die for, the ambience romantic and waking up with a view over the vines is divine......10 out of 10. We have nothing negative to say
I liked the site, the castle and the room. The staff, actually the owners, were very frendly. We dined at the restaurant and the meal was really nice. The breakfast at the terrace with a beautiful view was unforgettable. Nothing
Location is prime, the Chateau is located up on the small hill right in the middle of the vineyards,there is also a miniature arc that resembles the Chateau at the entrance driveway so you won't miss it. The bedrooms are beautifully decorated (period decoration) and the toiletries provided were attentive. Staff speaks perfect English and extremely helpful and nice. Definitely the place to stay for the whole french experience. There is also a swimming pool, but it wasn't open the time we were there (September). There is also wine tasting within the vicinity. Our friends stayed in the cheapeast classic room which was extremely basic, it almost felt like the little maid's room tuck in the corner, although the bathroom was top specs. We stayed in the room which was a slight upgrade, and it was a million times different, it was worth the extra 20EUR for the room. Breakfast is continental and quite expensive.The most disappointing was room facilities, there was no kettle or any warm drinks in the room. Our friend had to ask for hot water, and the reply we had was hot water is only provided in the deluxed bedroom, but in the end they gave her some hot water as she wasn't feeling well. Considering the room prices, I thought there would be provision for hot drinks in the room.
Fabulous location, well appointed rooms, friendly and compentent staff. Great restaurant (new chef since Feb 2010). Excellent value.
We really felt like royalty
The hotel staff were excellent! We could not find a restaurant to eat at a nearby town and returned to the Castle hungry after they closed the restaurant and they sent for the cook who returned and made us dinner. Excellent service!!! Rooms were great however needs a bit of repair! Views were incredible!
staff were very friendly. breakfast was great too. location beautiful.very relaxing
setting, building, views, terrace, rooms - all was magnificent No
The food was really good, imaginative and well presented. The wine selection was good though the markup was steep (like everywhere else). The room was comfortable with a nice view of pool and courtyard.
Nice hotel but it needs updating a little No safe!
noisy, only 2 stars
The food is to die for, the wine is wonderful, and the shower in the room - Wow. Not cheap but worth the premium.
The location is wonderful. Room is small and not so impressive when you walk in but the bathroom was petite, updated and quite lush. View from our room #9 was nice over the patio and pool area and in the distace were the vineyards. Food was fantastic but very expensive.
Pleasant surroundings away from main town of Chateauneuf du Pape.Helpful staff. Food good. and service ok. Hotel situated near a main road into Chateauneuf du Pape so could be noisy. Shower unit not modern and bathsink not practical.
Great to be in the country. It was easy to drive to some of the towns close by. No prob;em getting to Orange or Avignon or Arles. People need to be aware that safety standards are different. There were several steep ramps in the hallways that were not well marked. Also getting back onto the main road from the driveway can be tricky. It was hard to see the oncoming traffic, which there was quite a lot of. But overall it was a really nice place. The meals were quite expensive, very good but pricy!
Extremely helpful and accommodating staff, especially David. Best late night supper & breakfast during our trip - homemade marmalades, fresh squeezed juices, fresh bread, really good coffee, cheeses, etc. Great proximity to Chateuneuf-de-pape village and vineyards, Avignon, Tavel, Lirac, Pont du Gard, Nice, Orange. Quiet, peaceful. Beautiful grounds and surrounding countryside. Best value of all during 2 weeks of travel & cruise.
This was a wonderful hotel, good food, good wine and great location.
Conveneient, friendly staff and excellent town.
Very conveniently located close to the off-ramp of the Autoroute, nice hotel with parking spaces right in front of the rooms (Motel-style), good breakfast, good restaurant
Good location, clean, comfortable, silently, friendly staff. Free private parking just in front our room. Near the city turistic attractions: Chateauneuf-du-Pape and Avignon. Nothing.
It was easy to find off the motorway. The Staff were very friendly, and the rooms were updated, and clean. Good Blow Dryer too! Only that I don't think the Aircon was working in our room.
A very fresh hotel; rooms were of the standard we would expect and breakfast was excellent, and at dinner it was well represented and extremely high degree of food presentation and cooking with excellent humour from good staff. Nothing to dislike
Convenient location and very good restaurant facilities
Staff were excellent, polite, informative, interested.
The evening meal was simple but very good and fair price.Rooms very clean. in quiet area as requested. Rooms rather old and tired and very small. A/c did not work on warm night. ( Clearly unservicable for some time). B and b was expensive for quality of hotel.
quiteness, close to town centre,spacious garden pool water was not heated and a bit too cold
We absolutely loved this hotel! It has lots of Provencial charm and our room was very pretty and spacious. It is the perfect place to stay in Provence if you don't want to be with all the crowds in Avignon center. It is about a 10 minute drive to Avignon and easy access to other areas of the Luberon region. There are no restaraunts nearby so you will need a car for sure. The hotel has wonderful food but is pricey. It has a great outdoor pool, indoor pool with spa, very lush landscaping and beautiful patios. Very attentive service and wonderful personel.
Relaxing, clean and friendly Too expensive by far and poor location
Very nice and quiet! Excellent Dinner. Very friendly staff. Secure place and parking ground. Close to Avignon. Will come back...
We knew this hotel from a previous stay 10 years ago, it was nice to find out that it still matched our expectations. The restaurant as good as ever.
The hotel doesn't look like much from the outside, but once through the doors a large, beautiful courtyard (very well maintained) appears. Nice pool area, and well appointed spa area. Fantastic meal at the restaurant. Very friendly staff. The location is a little "off the beaten path", and you need a car to get anywhere. Overall, a little pricey (both room rate and restaurant).
The friendliness of the staff and the food was fantastic Need a map to get there!!!
Spa facilities, swimming pool area and the hotel grounds and decor were very nice. Staff were also very attentive. Free wifi in the bedrooms. My room was very small although I was advised of this when booking so can't complain, there are a couple like this, and based on other reviews, most rooms are larger (although this would cost extra to the 185€ we paid per night). My main issue was the cost of any extras in the hotel. Menu prices and drinks were extortionate even if it has a michelin star. Since it's a good 10 minute drive from Avignon, if you don't have a car, you have to go by Taxi, and for some reason that costed around 25€ each one way journey too, making it an expensive couple of days. Not sure if it's normal, but the taxi drivers seemed to start their meter when they were called by the hotel, so the starting tariff would range from 6.50€ to 8.50€ which isn't great.
All the staff were exceptionally polite and helpful, especially the staff at reception, and the restaurant was of a good standard.
The staff were very attentive and polite. The layout and facilities in the hotel were lovely and there was a lot of attention to detail. Lovely scented rooms.
The staffs of hotel are very nice and friendly. Dinner was excellent and especially enjoyed to see wine list which had a lot of reasonable priced bordeaux grand vin of good vintage.
The hotel is beautiful with excellent grounds. First class restaurant. The air-conditioning in our room did not work which made for a very hot night. Staff were informed but took no action.
Great Service and Food, very rustic and very french Air conditioning did not work very well in the room because of poor design
A charming inn rich with history. The grounds are beautiful and one of the best bathrooms we have had in France. A lovely place if money is no object, although we did get three nights for the price of two on the booking.com site. The meals were over the top expensive. We were seated in the dining room and the owner came in and told my husband he should be wearing a jacket for dinner. This embarrassing situation could have been avoided if the website had indicated their policy or strong suggestion for dress attire. Because of this, we chose not to eat subsequent meals at the hotel and dined elsewhere.
The service was excellent, the food was out of this world (congratulations to the chef), overall the staff was very friendly and helped regarding all our requests. Relaxed atmosphere No, we were very happy. Clients should be aware that although the rooms are very reasonably priced (semi-luxurious, I would say), the restaurant is very expensive. But it was well worth it. The food was stupendous.
perfect kitchen and stuff, nice pool and atmosphere
Standard of hotel A1 100% top notch, as too were the staff. Fantastic location, ditto premises and attention to detail. Totally perfect in every way, could not have been better. We will return.....
We liked this typical atmosphere one gets in French Hotels et Chateaux, unique in the world. We also liked the central situation in the Provence, close to Avignon, very close to the highway. no complaints
Accomodation is very complete, staff is professional. The ambiance is nice (manor and chapel). Swimming pool relatively big. The elevator in the chapel is very slow and the carpet in it has to be cleaned. But this is a minor issue.
As always staying in a Novotel hotel is excellent. They cater for children which is an added bonus. The hotel was lovely and the reception staff excellent. We will definately use this hotel again.
Breakfast room staff was excellent, especially the lady manager! None
Convenient location close to Autoroute. Helpful staff and very pleasant rooms.
Herve (maitre d' ")was particularly helpful. A very pleasant feeling about the hotel. The continuous breakfast "cafe" is also a good idea. Lack of mirrors in room for ladies to do obvious things for preparation.Also no plug for hair rollers in bathroom which was only mirror. What does a woman do!!!!!
clean room friendly staff plus good value for money
Location and security The pull out couch bed was unacceptable.
Very nice for a four day stay in Provence. Good breakfasts, nice resaurant. lovely clean rooms. Excellent, friendly, helpful staff Bed a bit on the hard side
Comfort of the room, very good attitude of the hotel staff, good price during Holy Week, good location to travel around Provençe. In summary, excellent value for money. Location is good in the sense that it is very close to the highway to travel around, but it is not in a charming place (commercial centre area). However, it was also useful to eat at night, taking into account that we travelled with our 5 year old daughter.
Staff is excellent. And, good location for the travel in Provance area.
We enjoyed the luxurious surrounding and the beauty of the chateau. The interious were of an exquisite standard and the hosts were very attentive.
I like about the Chateau de Varenne: big room, antique furnishings, location near Avignon and Orange, beautiful garden and friendly stuff
car parking, park aroud the hotel in my booking paper a check in time was shown as 12:00. I arrived at 13:30, but my room still has not been ready. it would taken 45 min additionaly.
A calm and relaxing environment. Large rooms with period furnishings, comfortable beds. Friendly welcoming staff. Would prefer a proper shower rather than roll top bath with hand set and no screen. Made showering very difficult. Perhaps a discrete reminder to other guests not to use mobile phones on the terrace during breakfast !!
staff was gracious and knowledgeable mattress was very uncomfortable, pillows were mediocre quality. wifi not available in bedroom
Very beautiful hotel with Provence country style decoration. Nice couple (Sylvia & Dider) to serve us. No restaurant service. If there is additional playground or games room for children will be perfect.
The Hotel was very nice and quite. The rooms are very nice decorated and big. Bathroom are nice and clean. Beautiful Garden and Surroundings. To bad that there was no restaurant in the Hotel. No Minibar in the room, especially with no restaurant it's a pity!!
the setting, the atmosphere
We enjoyed the decoration of each room, we were splitted in 3 rooms, but also the saloons downstairs. The admosphere in all the Chateau is really nice. The staff prerfect. Really nice gardens, perfect place to visit Abignon. Place for breakfast at the terreace amazing. The shower/bathroom looks perfect under the Chateau point of view although were not confortable enough to take a shower or bath
The position to tourist attractions was good.Good eating for night meals around hotel.The market outside the door on a Thursday was a bonus
Great Location, Very good service Small room, shower and plumbing very old!
Well laid out, up-to-date rooms, helpful staff, friendly environment, good parking available near by, good pricing, clean.
The staff was great! Very helpful especially about accommodating our late arrival and parking. Very friendly night and morning staff! statue at the front greeting guests
The hotel was very comfortable, well decorated and furnished. Although the buffet breakfast was generous and varied, some fresh fruit would be welcome. They need to ensure that the taxi firms they contact on behalf of guests are reliable.
Very pleasant atmosphere. Staff helpful and kind. Relaxed and comfortable stay.
The staff was very good, they took the time to tell us whatever we wanted to know. The room was very comfortable and quiet.The parking on the street was very easy and the access to the highway was very good. Excellent location. The bathroom was ok but the shower stall was small and the door didn't work well. The free WIFI was a problem for the three days that we were there but the owner tried to rectify the problem without success but he tried hard.He was having an expert in the day we left.
Staff was very responsive. After first night we reported shower drain was draining slowly and staff rectified it that day.
very helpful and informative staff; charming setting shower fixed on wall at 5ft.6ins high; I am 6ft.2ins..
friendly service, once you found the hotel pleasant, central location, clean rooms
Very good location, "near to everything". Fine breakfast.
Friendly staff, cleanliness, excellent value for the cost
Room was good and breakfast was excellent No swimming pool
close to restaurants and shopping mall. The front desk counter was friendly and helpful the parking compound was dusty.
Great location, within walking distance to major tourist attractions and Roman ruins.
Friendly staff and comfortable room I thought the access to the hotel by car was a little 'tight'
Very clean room in a delightful quaint setting yet we had all the most modern amenities. Very good breakfast.
Friendly, helpful hotel staff.
Family-operated(probably) and welcoming hotel. Some parts are under renovation.
Breakfast was good in a pleasant courtyard Hotel is under substantial construction. It will be lovely when finished, but our room was very dated, and not good value for money.
Hotel receptionist was very helpful Decor needs updating
The room originally booked was substandard. However, with a small additional payment we were up-graded to a more acceptable room.
We enjoyed our stay very much. Our room was big and comfortable as was our bathroom. Great location. We would gladly stay here again. They were in the middle of some construction, but it really did not affect our stay.
location, older style atmosphere of hotel. Price-a bit expensive.
This is the poorest hotel I have ever stayed in. The room was dirty the whole hotel is in very poor condition and despite complaining no one offered to make any reduction in our bill I would never recommend this hotel to anyone.
Easy access, big parking lot, friendly staff, swimming pool (small but in good condition), restaurant and breakfast ample opening hours (7-10 am/pm). Restaurant prices high in comparison with room prices, poor breakfast, noisy air conditioning in room, small bathroom without hair dryer.
The location was very good since it was near the highway. Made it convenient to drive to other destinations.
It was not too large(and therefore impersonal) so 'small & friendly'. Also an easy stroll into the city centre and I also enjoyed the rural walks from the hotel in the opposite direction. The breakfast was excellent value. We stayed 4 nights and would have liked a little more wardrobe space as we were attending a wedding. A set of drawers for shirts, socks and underwear instead of shelves would be better. Only one towel per person is inadequate and shampoo was not provided.
The staff were all very friendly and welcoming. The garden and small pool were very peaceful and relaxing. Our room, a standard double, was very small. The bathroom was tiny and there was no light in the shower, or anywhere to put shampoo, shower gel etc.
Handy for station and not too far from town.
Very clean, very good food, helpful staff. Very good value. Door fittings rather poor, decor rather tired.
It was quiet It is in dire need of a full refurbishment and the pool area needs attention
Easy to find because it was near the train station. It was clean and had a decent breakfast. Staff was helpful
Friendly service, parking availability, and proximity to shopping and city sites without being in an overly-populated and busy area of town. It was a 15 minute walk to the city core, ten minutes to the Roman ruins. The hotel Owner was a pleasure to speak with and learn from. The attached restaurant was also good quality food and not overly expensive. Breakfast for 9 Euros was not worth it, and the closet bakery or market was a 15 minute walk away. With no mini bar (fridge) to keep juice or meats/cheese, there isn't much of an option for breakfast. Appreciating the fact that my visit was off-season, it was still a pain in the butt to have the front door of the hotel locked and front desk unattended during the day.
It had a small swimming pool set in a private terrace. Also had secure parking. Noise from the train station opposite, however not too intrusive.
The staff were very helpful and friendly, they even cooked us a steak when we arrived at the hotel one night after the kitchens had closed.
It was quiet although near train station. Aircon worked fine. Not in the city center