Pros (+) Comfortable beds, clean room, clean sheets and towels, sufficient COVID safety protocols.
Cons (-) My only complaint would be the lack of a hot breakfast option but that is understandable considering the current "pandemic".
2 stars
Quality Inn & Suites
3540 Cummings Highway, Chattanooga, TN 37419, United States
Chattanooga, TN
See location+1 423 821 1090Photos of Quality Inn & Suites
Overview
Get more value for your hard-earned money at the Quality Inn and Suites hotel in Chattanooga, TN, located off Interstate 24 near Ruby Falls, Tennessee Aquarium, Chattanooga Zoo, Chattanooga Choo Choo and Lake Winnepesaukah Theme Park. Amenities include free hot breakfast, free WiFi, free parking, free newspaper Monday through Friday and guest laundry facilities. Your guest room offers amenities like a refrigerator, microwave, iron, hair dryer, desk and 40-inch TV. Earn rewards with every stay with our Choice Privileges Rewards program.
Latest deals for Quality Inn & Suites
Amenities at Quality Inn & Suites
- Indoor pool
- Free Wi-Fi
- Coffee machine
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fan
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Smoke alarms
- Heating
Dining
- Minibar
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
- Microwave
Accessibility and suitability
- No smoking
- Increased accessibility
- Elevator
- Designated smoking area
General
- Family rooms
- Telephone
- Sofa
- Storage available
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Services and conveniences
- Business center
- Express check-out
- 24hr front desk
Laundry
- Laundry facilities
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Pool
- Heated pool
- Indoor pool
Parking and transportation
- Free parking
Bathroom
- Hairdryer
Bedroom
- Wardrobe or closet
Health and safety
- Daily housekeeping
Family friendly
- Complimentary breakfast
Reviews of Quality Inn & Suites
6.0
Okay
495 verified ratings
Wonderful
95
Very good
56
Good
69
Okay
41
Fair
66
Mediocre
51
Poor
117
Summary of reviews
Guests say
Guests had mixed experiences at the hotel, with many highlighting issues with cleanliness and customer service. While some appreciated the location and comfortable beds, concerns about dirty rooms, unhelpful staff, and inadequate breakfast options were frequently mentioned. Overall, the hotel needs improvements in several areas to enhance guest satisfaction.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
6.2 out of 10
404 reviews
5.2 out of 10
60 reviews
5.2 out of 10
4 reviews
5.5 out of 10
2 reviews
All reviews
Pros (+) Exterior looked nice
Cons (-) Room was smelly was nervous all night there were bed bugs. Don’t think there was
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Quality Inn & Suites?
The high season at the Quality Inn & Suites is in June, while the low season is in August.
How is the quality of the beds at Quality Inn & Suites?
Guests have described the beds at Quality Inn & Suites as comfortable and the rooms as clean and comfortable.
Is parking readily available at Quality Inn & Suites?
Yes, guests have praised the great parking availability at Quality Inn & Suites.
What can guests expect from the complimentary breakfast at Quality Inn & Suites?
Guests can expect a good breakfast with fresh and well-supplied options at Quality Inn & Suites.
How is the customer service at Quality Inn & Suites?
The staff at Quality Inn & Suites has been described as great, helpful, and friendly, making the check-in process quick and easy.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room on the First Floor
Several guests found the first-floor rooms to be conveniently located and in close proximity to planned activities, making it a practical choice for easy access.
Check Room Amenities
Before settling in, ensure that all room amenities, especially electronic devices like TVs, are in working order to avoid inconvenience during your stay.
Consider Low Season Visits
If planning a visit, consider the low season in August to potentially benefit from lower rates and fewer crowds.
Be Mindful of Noise Levels
Some guests experienced disturbances from noise in neighboring rooms, so consider this when selecting a room or when sensitive to noise.
Verify Pool Conditions
Before planning a swim, it's advisable to check the pool conditions, as some guests found issues with cleanliness and availability of pool towels.
Check Elevator Functionality
Given reports of elevator issues, consider the accessibility and functionality of the elevator, especially if staying on upper floors.
Verify Breakfast Quality
While the complimentary breakfast was appreciated by some, others found it to be mediocre, so it's advisable to manage expectations regarding the breakfast offerings.
Consider Nearby Attractions
The hotel's proximity to attractions like Raccoon Mountain Caverns and Chickamauga & Chattanooga National Military Park makes it a convenient choice for exploring the area.
Address Room Cleanliness
Some guests encountered cleanliness issues, such as dirty rooms and unclean bathrooms, so it's advisable to communicate any concerns to the staff promptly.
Be Aware of Staff Interaction
While some guests had positive interactions with staff, others reported instances of rudeness, so it's advisable to be prepared for varied experiences with the hotel staff.
Location
3540 Cummings Highway, Chattanooga, TN 37419
What's nearby
- Reflection Riding Arboretum & Nature Center1.2 mi
- Battle of Lookout Mountain1.9 mi
- Ruby Falls2.1 mi
- Lookout Mountain Incline Railway2.4 mi
- International Towing and Recovery Hall of Fame and Museum3 mi
- Chattanooga Market3.6 mi
- Tivoli Theatre4.2 mi
- Creative Discovery Museum4.3 mi
- AT&T Field4.3 mi
- Soldiers and Sailors Memorial Auditorium4.5 mi
- Tennessee Aquarium4.5 mi
- Market Street Bridge4.6 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Quality Inn & Suites
Low season | August |
|---|---|
High season | June |
Average price (weeknight) | $99 |
Average price (weekend night) | $103 |
When to book a room at Quality Inn & Suites
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Quality Inn & Suites
FAQs when booking at Quality Inn & Suites
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in ChattanoogaGood to know
Value for money | 6.9 |
|---|---|
Distance to city center | 4.2 mi |
Nearest Airport | Chattanooga Lovell Field |
Distance to airport | 9.8 mi |
Everything you need to know for your stay in Chattanooga
Complete your trip
Popular destinations