Pros: The iPhone features and push button startCons: The car had warnings of low psi tire pressure and request to have an oil change done
2.0 MediocreApr 14 2021
Cons: We were never able to get our vehicle. The rental counter closed at 8pm and our flight got in at 8:42pm. There was no night pick up, no notification that there would not be anyone at the counter. They didn’t leave the information with any of the other agencies who were all open. We ended up having to get a rental car from another agency. We were fortunate that someone from Dollar was able to help us but we had to pay for 2 cars and then I had to spend the next morning of my vacation contacting Hertz to try to get a refund. Absolute nightmare! If you have a rental coming in that day, you should probably have your rental counter staffed! So disappointed!
8.0 ExcellentFeb 3 2021
Pros: Clean car, easyCons: None
10.0 ExcellentJan 25 2021
Pros: Pick up and drop off was very easy at this location.Cons: Would have liked to opportunity to pick up earlier than 8am.
8.0 ExcellentDec 23 2020
Pros: CarCons: Cleanliness
8.0 ExcellentDec 21 2020
Pros: Was very appreciative of the quick check out and return times. Staff were efficient and professional.
10.0 ExcellentDec 10 2020
Pros: Very much ppreciated the employee's helpfulness and willingness to switch my rental vehicle when I found that my first car wasn't that clean.Cons: The first car was not at all what I would call clean at all and had a deeper-than-normal wear-and-tear scratch on the driver's door; more of a gouge in the metal. The second car that I drove away with was definitely cleaner, but still not quite at the level I was expecting.
8.0 ExcellentNov 21 2020
Pros: yepCons: rather gas tank was full when beginning rental, awkward in filling for return, to hit the point the neddle was upon begining use of the car
4.0 OkayOct 25 2020
Pros: Agent was helpfulCons: Car didn’t start on day 2. Battery came disconnected. Didn’t have the right model. Price was high. Didn’t inform us of office hours. Vehicle was not comfortable. Couldn’t extend rental online. Will not use Hertz again.
5.2 OkayAug 8 2020
Pros: Reservation was quick and easy. Process for getting the car and returning it was painless.Cons: Car was disgusting inside. Some kid in the very back seat had ground a cracker or cookie all over half of the headliner. Had to take disinfectant wipes to all surfaces. Let the check in attendant know and all he told me was that he would look at it. Not impressed.
Pros: The staff I came in contact with was extremely nice and helpful in both places. The car make and model waa great and it ran well.Cons: There was an empty cigarette box in the console that I didn't notice until after we departed, and there was no window washer fluid.
8.0 ExcellentDec 6 2020
Pros: The staff in Chattanooga was terrific and helpful. Also liked the car we received. Extremely clean.Cons: Dropping off the car in Miami was difficult. The office was hard to find. And then there wasn't sufficient signage to tell us where to stop the car. Had to go inside to get info. There was a large crowd waiting at the counter, and an extra large crowd waiting for free shuttle to the cruise port. Then the driver of the van manhandled my husband's scooter to put it in the van.
10.0 ExcellentApr 5 2020
Pros: The ease of pick-up / drop-off.Cons: Great job !
2.0 MediocreOct 18 2019
Cons: I was charged almost double and called in 4 times all different people and could not get resolved. I booked the car for pick up at Hixon TN in my error. I picked the car up at the Airport which is what I needed. The reservation was changed for pick up not drop off so I had to call into change it. The rate was not quoted, I found my reservation which showed $175.00 my charge was $320.07. I was told nothing could be done until I returned the car. When I returned the car 2.5 hours early I asked for a re-rate and was told it would not make a difference. I am aware airport fees raise the rental rate but not by almost double. For the price the car should be cleaned to include in side the windows and dry it off. The care windows inside were dirty and like most rental companies the car is just hosed off.
4.4 OkayJul 17 2019
Cons: Price was an additional $200 for only an 8 hour difference (midnight pickup vs 8am) and did not get car type which was booked. Would have much preferred to save the money.
2.0 MediocreMay 8 2019
Pros: Budget customer service was awful and they actually couldn’t help me with any of my needs.Cons: Budget would be better if they weren’t trying to charge me a $383 fee to rent a Toyota RAV4 for less than 24 hours.
10.0 ExcellentJun 26 2018
Pros: Quick pick up and drop off!Cons: N/a
10.0 ExcellentMay 23 2018
Chattanooga rental was GREAT!Pros: The car was very nice - sporty and great on gas mileage. Stephen in the Chattanooga office was very helpful and friendly. He did a great job of answering questions and generally making me feel great about the experience.
9.6 ExcellentFeb 13 2018
JeepPros: The service was friendly, helpful, and efficient.Cons: The rear wiper didn't work.
10.0 ExcellentNov 27 2017
Pros: The car was nice, and the process was very simple.
Cons: My pick up was scheduled the time they closed at 12
8.0 ExcellentApr 6 2021
Cons: The vehicle wasn’t cleaned and didn’t have any gas, so we had to switch to another, but same sized. Long line at check in, had to wait over 30 minutes and then spent another 20 minutes or so with the associate. The associates were great though. Wished the car had an entertainment package for the money. Will rent there again.
6.8 GoodSep 6 2020
Pros: The pickup was easy, but the drop off was like, "ok, thank you, have a good day"Cons: I wish the drop off would have been just as good as the pickup. Also allow others to smell the inside of the car before they sign.
9.2 ExcellentJun 2 2020
Pros: Yes it was great
4.0 OkayJun 26 2019
Pros: Rented a premium car, gave me a minivan. Said the cars sitting out front had already been rented... yet u was the only one there...Cons: What couldn’t have?
9.6 ExcellentOct 13 2018
Pros: Pick up in Chattanooga was quick, easy, and pleasant.
6.8 GoodOct 10 2017
Pros: Allowed a oneway drop off at Knoxville when travel plans had to change.Cons: The enterprise location made me take a $17 dollar taxi to the second location located a very short distance from airport. It was my mistake in original booking but they made no effort to assist me other than informing me that I was at the "wrong" location.
2.0 MediocreOct 8 2017
Enterprise cancels reservation - and makes a new one for 4x original!!Cons: A cancelled reservation because of late arrival.
2.0 MediocreJul 22 2017
Cons: When I got there, they did not have a car for me and would not have a car for me. Said I booked it online, so was not their problem. I was on a very tight time schedule and the delay of having to find another car ended up causing me to miss a flight that evening. An interesting chain of events.
7.2 GoodJul 21 2017
Pros: the vehicleCons: the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.
Pros: Super nice dodge truck with a hemi and tinted windowsCons: Smelled like pot inside, but it went away by the end of our use
8.0 ExcellentOct 23 2020
Pros: staff was helpfulCons: n/a
7.2 GoodJul 20 2020
Pros: There was a sign informing us that the agent was not available at that time. An 800 number was given but no one answered and the mailbox was full. Paperwork and keys were placed in a Dropbox on the counter but no directions were available.
10.0 ExcellentJul 6 2020
Cons: The cashier kept my drivers license and credit card and I had to go back to get it. No big deal accidents happen. Hope someday thrifty would reciprocate
6.8 GoodOct 15 2019
Pros: PriceCons: Car smelled like smoke
8.8 ExcellentSep 10 2019
Cons: $50 refuel fee is crazy. I filled it back up for $22..
10.0 ExcellentSep 3 2019
Pros: Efficiency of check-in and return, staff, price.
8.4 ExcellentAug 25 2019
10.0 ExcellentJul 26 2019
Pros: Staff w3as great and attentiveCons: Nothing. They did a great job
2.0 MediocreJun 18 2019
Pros: Staff are friendly, they pick up the phone quickly.Cons: Car reservation was cancelled while I was mid-flight.
Cons: Great service, awesome car. Keep doing what you doing
9.6 ExcellentNov 20 2019
Pros: The staff was very friendly and understanding. She was patient with the... complicated customer in line in front of us and very still had a fun conversation with us. Turning the vehicle in was quick and painless.Cons: My only complaint was that when we picked up our vehicle there was one person at the counter no one to help her.
2.0 MediocreMar 21 2018
Pros: Don't knowCons: Didn't go to Dollar in cha
2.0 MediocreJul 24 2017
Never made it to my carPros: Not applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.Cons: ot applicable. I flew into Chattanooga Airport to find that the rental was off- lot, which was fine. I was told that there was a shuttle that Dollar provided for customers. I waited for a little bit, as I was told that it came around. After 20 minutes, I began to call the rental. I tried calling for 25 minutes and NO ONE answered the phone. It was getting late and I ended up having to use a different company. I ended up getting charged way more. I am extremely disappointed with Dollar and the inconvenience caused. I can no longer recommend or use.
5.6 OkayJun 12 2017
Cons: Kayak quoted me $23, ended up paying over $60 at Dollar. I reserved an economy car as I was wanting something good on gas and was given a Jeep SUV. Not at all what I was expecting! Should have gone to Enterprise!
2.0 MediocreJun 12 2017
Will not rent from Dollar.Pros: Did not rent.Cons: When we arrived at Dollar they informed us of several new charges... a charge for using a debit card, which was a Visa card and considered a major credit card. Most companies just hold a deposit on your card - they wanted to charge us additional fees per day. Also, they wanted to charge us additional fees for traveling to Indiana.. we had a reservation with unlimited miles and did not know about extra charges to additional states. So what was supposed to be a $38 rental turned into $99 in a matter of minutes. They also had to speak personally to our insurance agent (never had to do this before). We ended up not renting the car and driving our own vehicle which cost us 2 hours of driving time going back and forth to the rental company. I think the change was due to high demand on rentals for that weekend with several festivals going on in the area - they could get more for the vehicle with other rentals. Will not book rental cars through Dollar again.
4.0 OkayApr 24 2017
Cons: The Dollar Rent A Car is located offsite at the airport. They are the only company, or so it appeared, that was like this. The other companies have their rental windows right next to baggage claim and the rental cars not too far outside the door. Walking around, it was confusing and not easy to understand where you were suppose to connect. The signage telling you to call them for a shuttle blends in with other airport advertising. Once you call for a shuttle you have to wait outside for 10 minutes and wait for the shuttle, take the 5 minute drive to the car rental place. I arrived at 11 :15 p.m. Their lot was dark and it didn't feel real safe. The car was OK. It was clean and it ran, but the overall hassle of not being at the airport would have made me pay a little extra for convenience.
2.0 MediocreApr 4 2017
kayak this is on youPros: NothingCons: Flying into CHA why would you present any rental cars not at the airport. I had no way to contact them and wound up getting a car from the Hertz counter. I'll never use Kayak again.
10.0 ExcellentApr 3 2017
Pros: Service was great and fast!
7.6 GoodMar 27 2017
Pros: The price was fabulous. The personnel were nice and gracious. The car was economical on gas. The shuttle driver was prompt both times. The cruise control worked properly. The car was relatively clean.Cons: The air conditioner did not work. It would only cool on the Maxair setting. It took me quite a while to figure this out. It was off airport. I had to take a shuttle back and forth. I had to inspect the car myself for any damage caused by the previous driver. An employee had not come to work for this shift, so it was left all to only 1 nice man to do both of their work. I paid for a Toyota Corolla. I received a tiny car with 4 doors. I was not instructed how to find any controls. I think it was a red escort. When I was getting on the highway, I noticed there were no lights, and I had to pull over and read the manual in the glove compartment. The wiper on the rear window was on, and I did not know how to turn it off. I had difficulty turning on and off the interior lights.
Pros: Upgraded car.Cons: Car was no smoking but reeked of cigarette smoke :(
9.6 ExcellentFeb 27 2017
Cons: I needed a little more help when I returned my car
6.4 GoodFeb 13 2017
Chatt rentalPros: The price and quality of the car was goodi.Cons: I did not like that my non-smoking car was smoky.
10.0 ExcellentJan 4 2017
Pros: easy,fast,good price, excellent employers, amazing cars thank you all
10.0 ExcellentNov 29 2016
Windshield wipersPros: Overall, 99% was excellent. Thank you.Cons: I hit a heavy rain on my way home to Memphis. The windshield wipers were horrible. I recommend either replacing them more frequently or applying RainX to the windshield. Ensuring the safety of your driver should be a priority.
8.8 ExcellentNov 24 2016
Great service. Not so clean carPros: Service and price was great.Cons: Was a pretty bad odor coming from the trunk. Sprayed twice with frebreeze and still was bad. Someone should have caught a smell that bad before renting the car!!
10.0 ExcellentNov 21 2016
Pros: The easiest rental companies we have dealt with.
8.8 ExcellentNov 6 2016
Good DealPros: Ended up with a nice, comfortable vehicle with all the bells and whistles.Cons: They had originally given me a with a warning light on. After I insisted that the sales person sign something releasing me and stating that she told me that the vehicle was okay to drive, she decided to give me an upgrade instead.
10.0 ExcellentOct 6 2016
Reasonable dealPros: Price, economy, no hassle.Cons: Price
9.2 ExcellentOct 4 2016
Pros: The niceness of the vehicle that we rented.Cons: The price was a little steep for just having the car under 24 hrs,
Pros: Great staff on both ends. Nice vehicle.Cons: Typical rental car facility. You don’t know how to clean cars!
8.0 ExcellentDec 3 2019
Pros: The employee, a young fellow, was very helpful to me. He even checked the tire pressure with a gauge when I mentioned that one front tire looked low. It was a little low. The car was perfect for us; it carried some furniture home, and we really enjoyed using Sirius XM to listen to music during our long drive home. Finally, the hybrid got super gas mileage during our drive to Washington, D.C., using only 1.5 tanks of gas.Cons: Nothing. Everything was fine.
10.0 ExcellentOct 1 2019
Pros: The rental pickup and drop off process was seamless. Car was clean and well maintained
5.6 OkayJul 8 2019
Pros: Pick up was easy. Nice staff.Cons: Drop off. Not the most friendly. I had to walk back into the airport - no one was in the booth. No where to park the rental to return it.
6.4 GoodNov 27 2018
Tiny carPros: Quick service by the Avis rep in ChattanoogaCons: They didn’t have the car size i had requested so they gave me a Kia Sportage. It was ridiculously uncomfortable during a 600 mile drive.
2.0 MediocreMay 25 2018
TerriblePros: It would've been the price but I didnt get to rent itCons: Drove 35 miles to rent a car, they didnt take cash, or card over the phone or a prepaid Visa. I didnt have a debit card because I'm waiting on another one. They wouldnt take my husband's over the phone. My car is trash and I was hoping to rent from them so I could have a safe vehicle for mine and my daughter's trip. NOPE. Drove 70 miles round trip for nothing. Didnt even specify on the site either about the no card thing
8.8 ExcellentOct 21 2015
A fun ridePros: Booked an economy sedan, but when we got there, the desk agent asked whether we'd like a convertible VW bug instead for the same price. It was a fun ride up through TN and VA to Washington, DC, in our tomato-soup red bug!Cons: Perhaps because it had just come in, the car wasn't cleaned before we got it. The previous renter had obviously taken it to the beach, because there was sand on the floors, in the seat crevices, in the glove box, etc. Also, it would have been handy to have a copy of the car manual, as we had to figure out for ourselves which buttons worked the convertible roof and such. Finally, it was disappointing that the car had no USB ports, so we had no good way to listen to our devices or keep them charged during a 10-hour ride.
There are many attractions to explore in and around Chattanooga, including Ruby Falls, the aquarium, and the various parks dotting the area. In order to make the most of your trip to Chattanooga and also get the opportunity to explore the surroundings, rent a car for your time there. It is only a one-hour drive to the edge of the Chattahoochee National Forest, and those who want to pay a visit to Tennessee’s capital can be there by car in two hours.
Chattanooga Airport is only 13 miles from the heart of the city, and the fastest way to reach your next destination is by picking up a rental car from one of the onsite agencies, such as Avis, Hertz, and Enterprise. Head to the baggage claim area, where the agency desks are located, and choose from a wide variety of cars for your time in Chattanooga.
Nestled at the foothills of the Appalachian Mountains, traveling in and around Chattanooga can require mountain driving, so it is advisable to familiarize yourself with driving on steep routes. It is essential to reduce your speed and shift into a lower gear when driving down a mountain so the brakes don’t overheat. Within the city limits, there are no unique requirements regarding driving and drivers should face no problems.
Rush hour hits Chattanooga between 7 and 9 am and 5 and 8 pm, and especially the I-24 can be clogged up during this time, with commuters going to Nashville or Birmingham. Also be careful when driving in Chattanooga during winter, as snow is a regular companion of the cold months -- and slow down considerably when the roads are icy.
25% of our users found rental cars in Chattanooga for $34 or less
Book your rental car in Chattanooga at least 1 day before your trip in order to get a below-average price
Off-airport rental car locations in Chattanooga are around 46% cheaper than airport locations on average
Compact rental cars in Chattanooga are around 37% cheaper than other car types, on average
FAQs about renting a car in Chattanooga
Some car rental companies in Chattanooga which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Enterprise and Alamo
On average a rental car in Chattanooga costs $50 per day.
In the past 72 hours, the cheapest rental cars were found at Hertz ($40/day), Avis ($45/day) and Alamo ($71/day). In the last 72 hours the cheapest rental car price was found at Hertz 5714 Lee Highway 37421 (6 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Chattanooga are Alamo (8.4, 73 reviews), Hertz (8.0, 78 reviews), and Enterprise (7.9, 110 reviews).
The average gas price in Chattanooga is $3.36 per gallon over the past 30 days. Filling up a gas tank costs between $40 and $54, depending on the car size.
Supplier choice (Class Special Car or similar) is the most frequently booked rental car type in Chattanooga.
A Supplier choice car rental in Chattanooga costs $38 per day, on average.
A Standard car rental in Chattanooga costs $46 per day, on average.
A Economy car rental in Chattanooga costs $54 per day, on average.
In Chattanooga, cars are most frequently rented at Hertz 1101 Airport Rd (7 miles from city center).
On average a rental car in Chattanooga costs $353 per week ($50 per day).
On average a rental car in Chattanooga costs $1,512 per month ($50 per day).
With the mountains right, left, and center, as well as slippery road conditions in winter, a 4-wheel-drive car is definitely a wise choice to make in this area. The most popular vehicle is surely the truck, but those who want something a bit more compact can also opt for an SUV or minivan.
Always adjust your speed to the prevailing weather conditions and obey the posted speed limits at all times. On unposted streets, the speed limit is 25 mph in built-up areas and 55 mph on secondary roads. Interstate highways permit up to 70 mph, but check regularly for posted signs on interstates, as they can change.
Refilling the tank is not very expensive in Chattanooga, with an average price of $1.80 per gallon. Look for gas stations like Sam’s Club to pay cheaper rates and plan refilling the tank plenty of time in advance so that you can choose the station with the best offer. Refill the tank before venturing out into the mountains so there is no risk of running out of gas.
Drivers have the choice between metered on-street parking, parking garages, and parking lots in Chattanooga. The average price for metered parking is $1 per hour. Alternatively, there are parking garages like Republic Parking or Riverfront Parking lots which cost about $1 per hour, or CARTA parking garages which are approximately $4 per day.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).