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2.0
Very poor experience
Pros: convenience of location at the arrivals area of the airport
Cons: The Hertz employee upon pick-up did not explain the auto's contract nor the insurance. The car was quite uncomfortable The daily rate was quite high in comparison to other comparable locations The GPS charger did not work...you had to hold it in the cigarette lighter to work, so the GPS turned off repeatedly and it is dangerous to have to hold it in and then to have the machine turn off We were never told that hail storms would not be covered by the insurance, nor what to do in the event of such a storm. We experienced one and was charged $100 per small dent in the roof, for a total of about $750. Ridiculous! I recommend going with another company!
review from
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2.8
Airport clerk spoke no English; not given a midsize car
Pros: Pickup/dropoff was fairly easy, but this is more a function of the Cordoba, Argentina, airport that from a Hertz
Cons: I was promised a mid-sized car but instead got a Corsa Classic, which is not made in the USA. It has the leg room of a subcompact. I arrived 90 minutes early to pick up the vehicle and asked if I could get it then. The agents wanted to charge me an additional $31 for the 90 minutes. So I waited. The clerk who handled my paper work spoke no English, so he could not explain why Hertz was going to charge my credit card for 15,000 Argentine pesos. He had to get an agent from a competing rental car booth to explain that this was a damage deposit. I've had much better experiences in the past with Europcar, and I'll certainly use this company in the future and avoid Hertz.
review from
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2.0
Very poor experience
Pros: convenience of location at the arrivals area of the airport
Cons: The Hertz employee upon pick-up did not explain the auto's contract nor the insurance. The car was quite uncomfortable The daily rate was quite high in comparison to other comparable locations The GPS charger did not work...you had to hold it in the cigarette lighter to work, so the GPS turned off repeatedly and it is dangerous to have to hold it in and then to have the machine turn off We were never told that hail storms would not be covered by the insurance, nor what to do in the event of such a storm. We experienced one and was charged $100 per small dent in the roof, for a total of about $750. Ridiculous! I recommend going with another company!
review from
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2.8
Airport clerk spoke no English; not given a midsize car
Pros: Pickup/dropoff was fairly easy, but this is more a function of the Cordoba, Argentina, airport that from a Hertz
Cons: I was promised a mid-sized car but instead got a Corsa Classic, which is not made in the USA. It has the leg room of a subcompact. I arrived 90 minutes early to pick up the vehicle and asked if I could get it then. The agents wanted to charge me an additional $31 for the 90 minutes. So I waited. The clerk who handled my paper work spoke no English, so he could not explain why Hertz was going to charge my credit card for 15,000 Argentine pesos. He had to get an agent from a competing rental car booth to explain that this was a damage deposit. I've had much better experiences in the past with Europcar, and I'll certainly use this company in the future and avoid Hertz.
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