San Jose Car Rentals

Pick-up
Noon
Drop-off
Noon
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San Jose car rental reviews and directory

Fox
fox
Car rental reviews:
Okay (5.5, 31 reviews)
Car rental locations in San Jose:
1 location
Fox
Locations in San Jose
1659 AIRPORT BLVD
8558494205
  • 5.3
  • 6.1
  • 5.8
  • 5.1
  • 5.3
Recent reviews
7.2 Good
Nov 4 2015
Got a mini SUV for the reservation of an intermedi
Pros: Easy and quick process to get the car from SJC airport, the whole process took less than 10 minutes, including no waiting lines, and taking the elevator up to the 5th floor. No one pressured me to purchase insurance, I was really surprised.
Cons: I reserved an intermediate SUV, Jeep cherokee or similar, however, the only thing available was Jeep Compass, which is one size down from the Cherokee and is called compact SUV or mini SUV, and the trunk is much smaller, so we had to put things on the back seat. This made one of the two guys sitting in the back uncomfortable.
8.4 Excellent
Apr 24 2016
Pros: the car , the time to get the car
Cons: price of surrens
5.6 Okay
Jun 26 2016
Good car but so many insurances??
Pros: Car was great
Cons: Car rectal agent trying to force insurance cover. Hate it.... My credit card has comprehensive insurance included. Agent then reverts to saying that it is law to take extra insurance and I need to give him a certificate showing I have my own insurance.... These agents are trying to strong arm the consumers to make commissions
4.0 Mediocre
Oct 15 2015
Pros: pick up
Cons: - rep told me the upgraded car was brand new low miles, so i did upgrade. Then when I got there the car had 16k miles on it. - the car smelled of smoker, they refuse to switch out the car, just mentioned I won't be charged the smoker cleaning fee. - the interior of the car had at least 2 sticky spots. very unclean.
8.0 Good
Nov 1 2015
They really try harder
Pros: Friendly folks at San Jose, and after a delay in getting my car, they had all the paperwork processed so I could just get on my way.
3.2 Mediocre
Nov 9 2015
Disorganized
Pros: The woman who helped me check out the car was doing her best to be helpful. She was very apologetic and assured me that the situation was unusual. After returning the car, I am not so sure.
Cons: After waiting my turn to get to the counter to do the paperwork, I was directed to the 5th floor to pick up the standard sized car I had requested. There were very few cars available. The car I was assigned wasn't there at all. For some reason, I was asked to speak with the person who had helped me at the desk. He suggested a smaller car that was available, which I declined. I suggested a standard sized car I had seen in the lot. That was approved, but then they discovered it wasn't in their system. It took about 40 minutes to get the car into the system so I could take it. When I returned the car, I was overcharged $25. The staff on the 5th floor were unable to correct the problem and sent me back to the person at the desk on the first floor. When I returned to the first floor, their computers were down. I had to leave for my flight. I was given the name of a manager and a number to call, and I am hoping that will take care of the overcharge. If my experience is any indication of the way this (dis)organization runs, I can't imagine that Fox has many repeat customers. I certainly won't be back.
2.0 Poor
Nov 19 2015
Bad policy of overbooking!
Cons: I arranged for my rental online through kayak. Took a cab from my hotel to San Jose Airport. When I arrived to pick up my car I was told there were no cars available. The clerk told me that they share the same we server as the larger rental companies and that for that reason it would appear there are cars when truly there are not. Seems to be a bad policy because if you show up and there are no cars, you are forced to rent from another company. In my case the rate increased by $20 per day at the other company. Not a fair policy. They should have a way to alert the customer that there are no available cars.
6.0 Okay
Nov 29 2015
Horrible phone service
Pros: The car was great and handled great.
Cons: Called 3 times and wait was over 15 each and no response. Had to call and hold on forever before I finally got answer. Then the call center told me I had to go to location for any changes and when I got to location I was told to call the call center! I was so upset I told the location I was not going to hold for another hour! Possibly the worse call center wait ever! Will not use Fox again.
6.0 Okay
Dec 9 2015
Good fast serivice
Pros: Good fast service
Cons: Car was a little beat up on the outside. But still a great value.
8.0 Good
Dec 14 2015
Pros: I wanted to rent the car another 2 days, but the price doubled. Everything else was fine.
Alamo
alamo
Car rental reviews:
Excellent (8.8, 29 reviews)
Car rental locations in San Jose:
1 location
Alamo
Locations in San Jose
1659 Airport Blvd Ste 5
+1 888 826 6893
  • 8.8
  • 8.9
  • 8.9
  • 8.6
  • 8.7
Recent reviews
10.0 Excellent
Dec 10 2015
super fast
Pros: Easy and fast return in San Jose. Brought the car a day earlier and was promptly discounted
10.0 Excellent
Mar 7 2016
Pros: My car was reserved by a family member who chose an economy car. When the attendant saw that I had my elderly mother with me he upgraded us to a mid sized car so that she would be more comfortable. He did this at no extra charge. Very friendly fast service. Car was great.
10.0 Excellent
Mar 30 2016
Great deal
Pros: Awesome deal I couldn't get a better deal somewhere else
10.0 Excellent
Oct 15 2015
Great rental
Pros: Renting the car was easy, it was clean and affordable compared to other agencies.
10.0 Excellent
Nov 18 2015
Cons: When I showed up, Alamo indicated that it would have been better if their insurance rather than the Allianz offered via Kayak had been used ... if that is the case, then Kayak should indicate such.
10.0 Excellent
Dec 6 2015
Pros: Everything is good and smooth. Much better than the hertz at sfo.
Cons: Alamo is not operated 24hrs. Beside this minor thing, everything is excellent. Don't let other "premium brands" trick you, this Alamo is very good.
10.0 Excellent
Dec 14 2015
Pros: I actually didn't have any incident, so I can't really tell how it would go if there were any.
10.0 Excellent
Dec 14 2015
I got a great deal to begin with and ended up upgr
Pros: Great price excellent staff.
10.0 Excellent
Dec 23 2015
Good experience
Pros: Rental process was quick, they let us pick the car we wanted in the size class we rented.
Cons: The car we almost took after sitting in it to try actually had the side view mirror fall apart after closing the door! Luckily we caught that, they marked for repair and the car we did get was fine.
6.0 Okay
Jan 10 2016
Poor wait time at sic airport to pick up car. 45 m
Pros: Car was great
Cons: The wait in line to pick took 45 minutes. That is down right aweful. Only 4 people in front of me. When it came to my turn it took less than 5 minutes to get my car. I guess I had my stuff in order.
Dollar
enterprise
Car rental reviews:
Excellent (8.8, 25 reviews)
Car rental locations in San Jose:
1 location
Dollar
Locations in San Jose
1659 Airport Blvd
Recent reviews
10.0 Excellent
Jul 12 2016
Pros: Van was new. Serice was very good. return was quick.
5.2 Okay
Jun 9 2016
Poor customer service at SJC
Pros: Overall the cars were in good condition and had choice.
Cons: I had Pakistan's driver license that I have been using to rent cars in California for years. It was first time they couldn't accept it. After much request, I was sent to manager upstairs who was also unaware of it. He refused to give me car! I asked for reasons and he said he hasn't seen this kind of license ever and is not in his 'book'. I requested the book of licenses to be shown. Once he opened it up and looked at it, he found it and then accepted my driver's license. All this took about 45 mins and lot of convincing!
10.0 Excellent
Oct 11 2015
Great staff
Pros: Staff were very friendly and helpful throughout the process
10.0 Excellent
Oct 20 2015
Excellent experience
Pros: I rent regularly, and have seen my share of good service and bad service. The Enterprise operation and team at San Jose Airport is very good. Quick trip through the rental line, easy to get to the rental floor, clean and well-maintained car, good communication, excellent customer service. Would rent with them again in a heartbeat!
9.6 Excellent
Nov 1 2015
Cons: There was no info telling me to go to 6th Floor for pickup when I arrived at the ariport for pickup around 6am on 11/24/15. The kiosk was out of order and tried to call enterprise at SJC, but I was not able to reach a live person for help. I waited on the ground floor for about 20 min until someone from Alamo was nice enough to tell me going to the 6th floor for pickup. Other than waiting for pickup, it was excellent. Julius
5.6 Okay
Nov 8 2015
Cons: Bad car selection. Agent was slow and lackadaisical at pickup
10.0 Excellent
Dec 20 2015
Pros: I rent from them regularly and have never had a problem, no waiting for a car, and the car is always clean and runs well.
Cons: My rental history should show my preferences so they don't need to ask me the standard questions about insurance, upgrades, and gas tank refill.
4.8 Okay
Jan 9 2016
Underdelivery
Cons: I have rented from these guys multiple times and have seen a pattern develop. I book a suburban, they try an put me in something less (Dodge Durango - seriously?) and try and pawn it as equivalent. When I am ready to take my business elsewhere they give me what I paid for. That is the pattern. SJC
9.2 Excellent
Jan 15 2016
Pros: Great car. Friendly staff.
Cons: expensive.
8.0 Good
Jan 16 2016
Great service, shame about the cars
Pros: Great service from the people working at Enterprise - helpful, friendly
Cons: had to return one car due to engine problems and the replacement car rattled ...
Payless
payless
Car rental reviews:
Good (7.3, 9 reviews)
Car rental locations in San Jose:
1 location
Payless
Locations in San Jose
1659 Airport Blvd
+1 408 724 4400
  • 7.3
  • 6.7
  • 7.1
  • 8.0
  • 7.3
Recent reviews
4.4 Okay
Nov 9 2015
condition of car
Pros: the price was ok
Cons: the comfort and the mechanical issues
10.0 Excellent
Apr 16 2016
Pros: The staff were supportive, kind, and cooperative. It was perhaps the easiest and most smooth rental I've ever had.
9.6 Excellent
Apr 19 2016
Pros: Loved the features in the car-- especially the syncing of my phone and contacts with the monitor in the car. Very cool and tres convenient to scroll through my music using a dial on the center consul. I got into another car the next week and went reaching for the dial when I realized it wasn't there.
Cons: I think the person who was in the car before me smoked in the vehicle. There was a hint of smoke odor in the car. I have a very sensitive nose to cigarette smoke, most would never have noticed it.
4.0 Mediocre
May 3 2016
Cons: Car smelled like cigarette smoke, dirty outside also. Radio has terrible reception and there was no USB port.
6.0 Okay
May 7 2016
Pros: They did help find an alternative with another agency that was no more expensive. No real delay in getting a car.
Cons: They were unable to provide me a car due to a rather minimal delayered arrival
10.0 Excellent
Jun 6 2016
Pros: I liked that the whole operation was right at the airport.
10.0 Excellent
Jun 18 2016
Pros: Great car--easy friendly return.
Cons: The guy we picked up the car from barely said a few words to us--very difficult to communicate with.
3.6 Mediocre
Jul 20 2016
Not again
Pros: Quick
Cons: Staff was not very friendly and offered no direction or service
8.0 Good
Jul 24 2016
easy rental in San Jose
Pros: There was no line when I got there. The car was clean. Had a backup camera and side mirror warning indicators. A basic car with those 2 extra features made it nice.
Budget
budget
Car rental reviews:
Excellent (8.6, 7 reviews)
Car rental locations in San Jose:
2 locations
Budget
Locations in San Jose
1659 Airport Boulevard, Ste 3
+1 408 286 7850
300 Almaden Boulevard
+1 408 283 9556
  • 8.3
  • 8.9
  • 8.6
  • 8.3
  • 8.9
Recent reviews
8.0 Good
Apr 5 2016
Overall OK. It could be better experience.
Pros: Staff's willingness to resolve the problem Great rates
Cons: They did not have mini-Van despite reserving it week ago and confirming over the phone an hour before the pick up. During return, their system showed that I had driven 4000 miles in 60 hours. If I had not gone for unlimited miles, I would be in trouble. I lost 20 minutes during return because of their system goof up.
10.0 Excellent
Oct 21 2015
Nice oneway rental
Pros: Efficient both at SJC and RNO. Thank you!
10.0 Excellent
Oct 30 2015
Excellent value and service
Pros: From the pick up counter to drop off, this was a good deal with great service.
Cons: Some Arab in the 7-11 in Monterey sold my credit card info and I had to get new cards
10.0 Excellent
Jan 5 2016
Pros: Courteous and efficient. Offered to drop us off at the terminal when they saw the amount of luggage we had traveling with a 10 month old
2.0 Poor
Jan 31 2016
A smoker's car
Pros: The car had recently been smoked in, was masked by nauseating perfume, which wore off in 15 min and gave way to nauseating tobacco smell that lasted the entire trip, got into my clothes and luggage, and was offensive even to work colleagues who I drove to dinner on the third night of my conference. A horrible experience with budget. Unless they can offer an explanation or mitigate the disappointing rental, I'll always avoid their business and encourage others to do the same.
10.0 Excellent
Feb 22 2016
Worked perfect and at a great price
Pros: The cost kept going down, started at 26.76, left the ramp at 26.04 and turned in the car 100 miles later for 21.56. Not sure how that happens, but my wallet really likes the extra cash. Even upgraded by staff because they were out of smaller cars!
Cons: No issues what so ever!!
10.0 Excellent
Jul 11 2016
Great experience
Pros: Prompt service and amazing price
Ace
thrifty
Car rental reviews:
Good (7.5, 5 reviews)
Car rental locations in San Jose:
1 location
Ace
Locations in San Jose
765 Coleman Avenue
408-573-7111
Recent reviews
6.4 Good
Mar 30 2016
Cons: I was heavily overcharged for wanting to take the car for an extra day. The charge for one more day was the same as the charge for the previous 4
7.2 Good
Nov 16 2015
BeCareful when you give creadit card online
Cons: I booked a Chevrolet SUV with Thrifty via Kayak for one day. I got a charge from Hertz Rental, the amount is $45, not the same as the car I booked. Someone is stealing my identity. It's not a large amount but I feel unsecure when using Kayak.com. There is no protection, so be careful when you use this site. I will never use Kayak.com again. Bad experience!!!!
8.0 Good
Mar 29 2016
Wait and wait and wait
Pros: Eveyrthing was very good, convenient and the car is was very new and good to drive.
Cons: Unfortunately there was an international couple in front of me struggling with the language and the complexities of insurance coverage, and they discussed every fine point for minute on end. There were no other agents available so it was a half hour wait before I got my car (in about 5 min). I think one agent is just not enough, it was not her fault, and also the couple were being justifiably cautious. Please make sure there is backup
6.0 Okay
Apr 3 2016
Basic vehicle
Pros: Fast service
Cons: Stripped down car
10.0 Excellent
Apr 22 2016
Pros: Car was great value and performed beyond expectation. Fast service. I would choose Thrifty again in San Jose because of me experience.
Cons: Nothing could have gone better.
Firefly
firefly
Car rental reviews:
Good (7.2, 4 reviews)
Car rental locations in San Jose:
1 location
Firefly
Locations in San Jose
1659 Airport Blvd
+1 408 280 7926
  • 7.0
  • 7.5
  • 7.0
  • 6.5
  • 8.0
Recent reviews
8.8 Excellent
May 3 2016
Good value rental
Pros: Firefly is a subsidiary of Hertz. Less glitz & convenience, but cheaper prices. The car was clean & comfortable, just what we needed for a week in the wine country.
Cons: Poor signage and slow customer service on pickup. Drop off was much more efficient.
10.0 Excellent
May 3 2016
Easy checkin/drop off - Very friendly customer ser
Pros: Seriously, the customer service at San Jose Airport for the Firefly rental car service was super friendly from the check-in lady to the people we dropped the car off with. The car itself was in excellent condition. The check in process was very easy and quick and it was simple enough to find the car in that vast garage. I would definitely rent from them again! The car itself was a pretty ugly diarrhea gold color that made us giggle and we thoroughly enjoyed it as it was always easy to find.
8.0 Good
May 4 2016
good deal for the price
Pros: The service person helping when I dropped off my car was friendly, courteous, and professional.
Cons: I felt pressured when I picked up the car to buy gas and get rental insurance when I have rental coverage with my personal car insurance. Dropping off the car was strange and needed more signs to provide directions to where the car goes as the garage at San Jose did not make it clear where to drive the car to when returning the car.
2.0 Poor
May 11 2016
Terrible
Cons: Terrible
Hertz
hertz
Car rental reviews:
Good (6.4, 2 reviews)
Car rental locations in San Jose:
12 locations
Hertz
Locations in San Jose
1040 The Alameda
1210 Aviation Avenue
1460 Terminal Avenue
+1 408 573 7313
1659 Airport Blvd
1740 N. First Street
2487 Alum Rock
3000 East Capitol Expressway
4082705200
3076 Almaden Expwy
3565 Stevens Creek Blvd
5645 Cottle Rd
575 W San Carlos St
65 Cahill Street
4082866201
  • 5.3
  • 7.3
  • 7.3
  • 4.7
  • 4.0
Recent reviews
6.8 Good
Jun 25 2016
Pros: Nice and nippy car. Clean and cheap to run.
Cons: Hard to get to/from the pick up point as it was quite remote and not on the tram line. Also an automatic, but I guess there's not much choice on that. Would have been good to know how much the young driver fee was before as well.
6.0 Okay
Jul 7 2016
Cons: I will never use hertz ever again
Avis
avis
Car rental reviews:
Poor (2.0, 1 reviews)
Car rental locations in San Jose:
2 locations
Avis
Locations in San Jose
1659 Airport Boulevard Suite 2
+1 408 993 2224
300 Almaden Boulevard
+1 408 248 7300
  • 2.0
  • 2.0
  • 2.0
  • 2.0
  • 2.0
Recent reviews
2.0 Poor
Mar 7 2016
Terrible Avis experience
Pros: Nothing
Cons: Price ended up being more than double the quoted rate, was given a hatchback after specifically requesting a car with a trunk, then when I came back to the office to get the car I actually wanted, the computer system crashed. I left without renting a vehicle.
Zeeba Rent-A-Van
airportvanre
Car rental locations in San Jose:
1 location
Zeeba Rent-A-Van
Locations in San Jose
561 W Hedding Street
+1 800 940 9332
143 travelers who rented a car in San Jose gave the car agency they used an average rating of 7.4

Car Rental Locations in San Jose

San Jose
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