Washington Car Rentals

Pick-up
Noon
Drop-off
Noon
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Washington car rental reviews and directory

Dollar
dollar
Car rental reviews:
Okay (5.6, 63 reviews)
Car rental locations in Washington:
2 locations
Dollar
Locations in Washington
23320 Auto Pilot Drive
Washigton National Ap
  • 5.2
  • 6.3
  • 6.2
  • 4.6
  • 5.8
Recent reviews
8.8 Excellent
Oct 21 2015
Cons: The location
4.0 Mediocre
Oct 23 2015
Just ok.
Pros: Cheap
Cons: Car was in poor condition. Left tablet in Car and never was returned to us.
5.6 Okay
Oct 12 2015
Decent Car Rental Experience
Pros: Price
Cons: Car was out of washer fluid and the tires seemed a little bare.
9.6 Excellent
Oct 13 2015
Only one problem
Cons: It should have been made clear by either Kayak or Dollar that the rental pickup was NOT at Reagan airport but rather required a shuttle to an offsite location. This added an hour of confusion to my morning.
2.0 Poor
Oct 18 2015
Never again
Pros: Don't rent from here.
Cons: Rude, wouldn't let me pick up car at right time initially, tried to charge me an extra hundred dollars wouldn't reemburse me for flat tire fix after their customer service said they would. Poorly managed and terribly laid out.
2.8 Mediocre
Oct 18 2015
Pros: Terrible service for pick up. Receptionist left us waiting for over 15 minutes and no one else was in the line.
4.4 Okay
Oct 18 2015
Don't waste a dollar on this
Cons: My experience at Dollar rental was lackluster to say the least. The woman who processed my reservation lied to my face about the prepaid gas option and what it provided. The store didn't properly process my rental when I took the car, so I had to go through the entire "check in" process when I dropped off the car. The employees worked at a glacial pace when there was nearly a line out the door. At least the car didn't break down. Dollar rental will not get another single dollar from me.
5.2 Okay
Oct 18 2015
Car was unavailable at pick up time.
Pros: After arriving into DC late, my car was unavailable, with no options. Had to Uber back to the hotel, then come back in the morning, putting a bad dent in my day.
Cons: Windows were dirty, mirrors were dirty. Car was very expensive for off airport.
2.0 Poor
Oct 18 2015
They had no cars
Pros: That I didn't get charged
Cons: I had a reservation and the only thing I was offered was to be put on a waiting list for a car that could take about 45mins
4.8 Okay
Oct 19 2015
Horrible customer service
Pros: The car was nice.
Cons: The customer service at this location is absolutely horrible. Not only were they rude but they were not accommodating at all.
Budget
budget
Car rental reviews:
Good (6.1, 20 reviews)
Car rental locations in Washington:
5 locations
Budget
Locations in Washington
1908 L Street Northwest
+1 202 223 1418
2500 National Avenue
+1 703 872 0320
4400 Connecticut Avenue Nw
+1 202 686 2890
50 Massachusetts Avenue Ne
+1 202 289 5374
5911 Blair Rd Nw
+1 202 882 1470
  • 5.8
  • 6.7
  • 6.5
  • 5.5
  • 6.2
Recent reviews
10.0 Excellent
Nov 9 2015
Cons: Waiting 1/2 hour to pick up car.
2.0 Poor
Nov 9 2015
Was unable to rent
Pros: Nothing
Cons: I was unable to rent because I had a debit card.
2.8 Mediocre
Nov 28 2015
Pros: Color of car
Cons: Smoke was a problem as far as steel. Service was slow and we had to wait for the car a bit upon scheduled arrival
8.8 Excellent
Dec 26 2015
Good, but not great
Pros: Good car in good condition. Return was easy, fast, and hassle-free. I liked that I could quickly and easily walk on the covered route from the terminal to the rental car center without taking their stupid shuttle bus.
Cons: The lady at the Fast Break kiosk was not very friendly, and the staff at the main rental counter seemed to be playing rock-paper-scissors NOT to be the one who did the work of renting us our car.
8.4 Excellent
Jul 5 2016
Budget deal
Pros: We had a Ford Escape, it was a great car and worked very well for the short weekend. The price was good for airport pickup, which is always expensive with tacked on taxes.
Cons: Budget was short on cars and we had to wait 30 minutes to get the car. Also, short on people during busy weekend, and we had to wait longer to figure out how to get the Emergency Light off! It would have been ideal to keep the owner's manual in the car. On the other hand, the check out process was very easy and efficient.
2.8 Mediocre
Oct 18 2015
Cons: Had to wait over 3 hours for a car. They don't know how to hold a reservation.
10.0 Excellent
Nov 12 2015
Pros: The easiest process I have ever been through and true to my reservation.
8.0 Good
Dec 28 2015
Pros: Let us change the return location with no extra charge.
Cons: Asked for a Ford Focus but got a NIssan Altima
7.2 Good
Jan 6 2016
Pros: The car was fine. I had no complaints
Cons: When I returned the car I told them it needed a good vacuuming since my son's dog was in the car and he sheds. The attendant told me that dogs were not allowed and they would charge me $200+ for cleaning. No one had told me dogs were not allowed and nothing in their contract states that. It does state that a reasonable charge would be applied for clean up if necessary. The only additional cleaning needed would be minor. I'm aware of that since I brought the car to a car wash when I arrived at my destination on Dec 21st. The total cost including a generous tip was under $20. Budget has charged me over $300 which is totally unreasonable. There were no stain or anything extraordinary required.
2.0 Poor
Jan 21 2016
Cons: Car was not available. If you are going to allow customers to book a car, you need to be able to provide a car.
Alamo
alamo
Car rental reviews:
Good (8.0, 12 reviews)
Car rental locations in Washington:
1 location
Alamo
Locations in Washington
50 Massachusetts Ave Ne
+1 888 826 6893
  • 8.2
  • 8.3
  • 8.2
  • 7.3
  • 8.2
Recent reviews
10.0 Excellent
Nov 9 2015
Washington DC Rental
Pros: 1. We picked car up at Dulles airport and dropped it at Union Station with no extra charge. 2. We used the online checkout feature so we were able to skip the line and pick up our car from the lot. 3. Car was clean and ready to go.
7.2 Good
Nov 21 2015
Pros: They were helpful when hertz wouldn't take a debit card. They wouldn't match Hwrtz's (much better) price but did work to give me a discount.
7.6 Good
Jan 6 2016
Very hard to find!
Pros: Very easy to access from the city Quick & easy drop off
Cons: The place was incredibly hard to find. There are no signs. Instruction in confirmation were not clear enough. We called customer service because we drove around for about 39 mins and they were also not able to give us info on how to get there. They transferred us to the location desk and we were on hold for 15 minutes and no one picked up.
10.0 Excellent
Jan 11 2016
Perfect
Pros: This company is amazing. very easy pick up drop off, awesome cars, minimum contacts and paper work. Highly recommended
5.6 Okay
Jan 25 2016
Cons: Union Station drop off location for car rentals is almost impossible to find. No direct number available to call and head office Alamo
5.2 Okay
Feb 12 2016
Good Price but Poor Vehicle Quality
Pros: Price was good and pickup personnel were attentive
Cons: The first vehicle (Economy) did not have a working passenger seatbelt. I switched for a second vehicle which had a very noisy ventilation fan/ motor. Unfortunately, it was 20 degrees at the time, so heat and the fan were necessary. In any event, it was only a day trip, so it was not the worst.
10.0 Excellent
Apr 18 2016
Easy in and out/courteous staff
Pros: Quick pickup and dropoff. Decent price.
10.0 Excellent
Apr 26 2016
Pros: Great service, will use again
8.4 Excellent
May 29 2016
Pros: car was excellent value, and was ready to go when i got there.
Cons: the wifi wasnt set up in the car, everything else was good
10.0 Excellent
Jun 15 2016
Pros: The Alamo staff were all very friendly and helpful, great service.
Cons: The location of the pick-up at Union Station was a little confusing, but with some help from the staff, we figured it out.
Avis
avis
Car rental reviews:
Okay (5.3, 4 reviews)
Car rental locations in Washington:
5 locations
Avis
Locations in Washington
1908 L Street Northwest
+1 202 887 4753
2500 National Avenue
+1 703 419 5815
4400 Connecticut Avenue Northwest
+1 202 686 5149
50 Massachusetts Avenue Northeast
+1 202 682 2983
5911 Blair Road Northwest
+1 202 722 2680
  • 5.5
  • 5.5
  • 5.0
  • 5.0
  • 5.5
Recent reviews
9.2 Excellent
Dec 30 2015
Worked as advertised
Pros: Rented Ford Taurus. Drove from Washington DC to Miami and back without issues. Car was clean and functional. Got additional insurance through Kayak 3rd party at a fraction of the price that Avis would charge.
Cons: Comfort rating isn't a reflection on Avis, more about the long distance comfort of the vehicle itself. Pick-up/Drop-off location at 1722 M street opens precisely at 7am. No early/late drop-off available.
2.0 Poor
Jul 20 2016
No cars available
Cons: No cars were available despite making a reservation and arriving on time. I noticed on multiple occasions that this location is understaffed (just one person at the front desk and one person at the car pick up site), and I experienced a 45 minute wait before I was told they could not provide a car. Alamo was less expensive if I took the car back to the airport instead of Union Station, and thankfully they had a vehicle ready.
8.0 Good
Feb 17 2016
Pros: Check in went very fast
Cons: No drop off
2.0 Poor
Jun 21 2016
I wouldn't do a Kayak rental again
Cons: Fortunately, a day before we left, I noticed that the pick up and return were not what I had specified in making the rental. Rather than being at the airport, they were at some other location in the D.C. area. When I called to change, I found out that there would be an additional charge and then the computer system shut down so I was told to call back. I went to Avis on line and was told that the reservation number was not associated with my name. I called again and cancelled. When I received the cancellation, it had the correct number, but was for some location in PA. I then used my Avis preferred number and made a reservation. Although $30 more than my original reservation, it was uneventful. I will never use a KAYAK arranged rental again!!
Enterprise
hertz
Car rental reviews:
Good (7.6, 2 reviews)
Car rental locations in Washington:
6 locations
Enterprise
Locations in Washington
1029 Vermont Avenue Nw
+1 202 393 0900
1100 4th St Sw
+1 202 554 8100
2601 Calvert St Nw
+1 202 232 4443
2730 Georgia Ave Nw
+1 202 332 1716
3355 Benning Rd Ne
+1 202 388 9500
3700 10th St Ne
+1 202 635 1104
Recent reviews
7.6 Good
Jul 12 2016
Drop off
Pros: Finding the drop off on Tryon was nearly impossible. Literally hidden. Make better directional signage! The price was great. The check in was super easy. All staff VERY friendly. I wouldn't buy that model of car but it met my needs for this trip.
7.6 Good
Mar 23 2016
12 hour drive
Pros: Location in DC was much more convenient than the airport.
Cons: Only one check in agent and he was 20 minutes late for work. I was his only customer and had reserved the car online and it still took a solid hour to check in.
National
national
Car rental reviews:
Excellent (9.2, 1 reviews)
Car rental locations in Washington:
2 locations
National
Locations in Washington
50 Massachusetts Ave Ne
+1 888 826 6890
970 D St Sw
+1 202 554 1681
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 6.0
Recent reviews
9.2 Excellent
Jul 16 2016
Pros: Front desk staff was really nice and pleasant.
Cons: I didn't enjoy the car I drove. But that isn't the fault of Kayak.
Thrifty
sunnycars
Car rental locations in Washington:
1 location
Thrifty
Locations in Washington
23320 Auto Pilot Drive
104 travelers who rented a car in Washington gave the car agency they used an average rating of 6.0

Car Rental Locations in Washington

Washington
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