Cons: when we arrived they didn't have a automatic vehicle to rent to us. Just one vehicle available manual. I don't drive manual, specially in Fiji where you drive on the opposite direction.
Sales rep tried to help us with another rental company, we ended up paying more for the car.
Oct 1 2017
Pros: They were out of the vehicle we reserved, so without question, they immediately offered an upgrade without additional fees.
That's how good business is done.
Cons: We were looking forward to having a Jeep for the trip, as there was a lot off off-road driving planned, but the 4wd SUV worked just fine.