Pros: Not crowded so drop off was fast and friendly and done with a smile.
Feb 6 2017
First time Rental
Pros: The Customer Rep was very friendly and personable! He was working alone that particular day and kept the line moving. I would definitely do a rental again from Budget!!!
Feb 14 2017
budget rip is a rip!!!
Pros: car was clean, good on gas. That's it.
Cons: Well, I had rented a car to go from FFLD. CT. to MEM. TENN. No problem. However, I had ended up in Savannah, Tenn. Now here's the kicker for 3 whole days I had called to make arraignments to drop off the car in Jackson Tenn. NO ANSWER FOR THREE DAYS.
!!!! EVERY TIME I CALL NO ANSWER OR I GET THEIR NATIONAL HOTLINE. Very irritating!!! Now, it's a Monday 3 days after i'm supposed have dropped the car off. 3 days of late fees, and I'm told there's nothing I can do. Bullshit, we are suing for those three days and the late fees as well.
Cons: Reserved large suv weeks in advance and verified day prior to pick up. Received call 1 hour prior to scheduled pick up stating "unable to locate car". On phone for 30 min speaking to people who had no concept or explanation . Was told they routinely overbook which makes selective car types frequently unavailable no matter how long you book in advance. Would NEVER use this company again.
Jan 18 2017
Pros: Attendant was very pleasant and accommodating.