Pros: YesCons: It takes long time to collect the car
2.0 MediocreAug 7 2019
Pros: Odin helped us!Cons: Supplying the car, which was promised! Not to wait for at least 1 hour at the que for picking up! A guy should deliver to us! He just gave the key and say OK! The price for renting and the extras (insurance) was invoiced higher than it was mentioned on the Rental Agreement form and reservation form.
10.0 ExcellentJul 2 2018
Pros: Great staff
6.4 GoodJun 20 2018
GPS was paid for and did not work properlyPros: Agent at pick up was very efficient
10.0 ExcellentMay 15 2018
Best service and excellent carPros: The service was perfect, the car was very nice and comfortable
8.0 ExcellentJun 13 2017
Generally nice car but the proximity detection in front is too slowPros: Blind spot warning, spacious, tremendous reach per tankCons: Hard to see the corners, with the cameras and warning system kicking in very slowly in front
9.2 ExcellentApr 19 2017
Pros: Ease of use Nice personalCons: Dropoff location is complicated to find, no direction signs
9.6 ExcellentMar 6 2017
Pros: Nearly everythingCons: Quite expensive drop off in different country
2.0 MediocreDec 26 2016
Unfriendly staffPros: Very unfriendly staff who charged my eu card in pounds and refused to issue a euro bill. Unfriendly and u professional duty manager ar avis vienna- no customer focus and rude.
10.0 ExcellentSep 25 2016
Prompt and great servicePros: The car was very good
Pros: Staff was readily available and I was provided with a wonderful new car. They stuck to the price they had listen on their website.Cons: They charge a hefty "kaution" which makes you pay an extra 100 euros that is returned after the service is finished and the car is returned.
6.8 GoodFeb 14 2020
Cons: Car Ended up costing 4-times what was advertised.
10.0 ExcellentFeb 10 2020
Pros: Drop off was super easy, fast
8.4 ExcellentJun 17 2019
Pros: Car rental company was great and very helpful. KAYAK reservation was horrible!!! They reserved the wrong class of car for a false lower price!!! I will never use KAYAK again.Cons: Be aware of KAYAK making wrong reservations to get your business. Never had this issue with competing websites. DO NOT USE THEM.
10.0 ExcellentJun 6 2019
Pros: The person who helped me with the check in was excellent. One of the best i have ever dealt with. He know exactly what he was doing and was pleasant.Cons: Nothing.
2.0 MediocreDec 31 2018
Cons: they didnt have a car for us, although the fact that we had a reservation. they told us things like "it's not your fault", "what do you want me to do". they told us to call the customer service for finding a solution but the customer service told us that we need to speak with the people in the store. because we already booked hotels in different places we had to find a car, a day after christmas day when all the companies are almost fully booked. it took us 4 hours until we found one, in a different company of course. don't order Budget/Avis (they work together) if you want agood experience.
8.4 ExcellentOct 14 2018
Good experiencePros: Location at the train station/city center rather than having to go the airport. Fair value. Would rent again from BudgetCons: Directions back to the actual train station were a bit sketchy. I lucked out after two wrong turns and did find the right street into the parking garage. Also, I didn't know, for too long, where the key drop-off was. Perhaps better briefing before leaving, or update the written map with the key drop.
7.6 GoodAug 12 2018
Cons: Very difficult to find. Used an Uber to get there. It is in a parking garage, so there is no street address
9.6 ExcellentMay 20 2018
Pros: Convenient location, good rates, good vehicles. Person who worked with us was very helpful and efficient.Cons: Drop off takes long because there is only one person in the office. We had to wait because he was busy with other customers, after that we went back to the garage to inspect the car, and back to the office to finalize paperwork. It took about 40 minutes. A couple of chairs for customers in the office would have been nice.
2.4 MediocreAug 27 2017
Bad bad very bad companyCons: If you have a small scratch it will cost you 741 EUR ! Really iam not kidding! Second thing, thay will take the money thr times from your credit card ! I repeat three times! After that you have to do your calls al your days to try to get your money back and your mood and holiday go to hell!!
Pros: The pickup was very easy; helpful staff. Drop-off was a big problem: No staff at all at Linz-Hoersching airport: The booth was even dismantled. No-one warned us about this and it took a long time before someone could tell us over the phone what to do with the car. Still waiting for the damage deposit to be credited to my account.Cons: See above
2.0 MediocreJan 2 2020
Pros: The sixt vienna airport office agents were so badCons: I don’t recommend to anyone to rent cars from sixt
2.0 MediocreDec 8 2019
Cons: I wasn’t given a car and waiting for refund
7.6 GoodSep 16 2019
Pros: staff was professionalCons: 1/ to allow the car be driven to romania. or at least warn clearly about it at booking time. 2/ for booking system to be more upfront about insurance costs
8.4 ExcellentJul 16 2019
Pros: I generally like Sixt, I have been renting cars from them for more than 5 years now when the price is right. I like the service, simplicity of the procedures, friendliness of the staff, and absence of long queues (usually).Cons: I am still waiting to get my deposit back (more than 36 hours after the drop-off). I also found a couple of scratches that were not marked on my contract, and had to wait for a long time (and make three calls) until someone came up from the office to check and mark them.
10.0 ExcellentJul 15 2019
Pros: Yes it was fast and smooth ,Cons: DIrections to the place could have been little better , but was good in first place , so not issues
8.0 ExcellentJul 7 2019
Pros: Good car (an Opal) for a basic level, far better than the average we usually get in the US.Cons: Reservation confirmation sent us to a business office that was closed at the time of pick-up, and the "directions" posted on the door of the closed office were misleading. It took us nearly an hour to find the actual pick-up location, which we had to find by asking around.
10.0 ExcellentJun 27 2019
Pros: staff was very friendly and drop off the car was really fast and easyCons: Nothing
Pros: new car, bluetooth, parking sensors, AC, nice infotainment center, easy pick-up / drop-off, good location right at the airport (no need of a shuttle, which is usually the case in US) friendly and courteous staff, price was unbeatable compared to other companiesCons: need to buy vignettes for different countries (Hungary, Romania), but that is usually the case in Europe; I should have bought a 30-day vignette for Hungary, too, but I bought 2 10-day vignettes, which of course, are more expensive than a 30-day; (it was may mistake, I had rented the car for 10 days, but the vignettes are valid until the end of the 10-th day, not for 240 hours, like the rental car )
7.2 GoodJun 19 2018
Pros: Insane gas mileage on the Audi 4 DieselCons: Upcharged for a car of similar size
5.6 OkayApr 9 2018
Cons: what started as €80 ended up being €250+ without any additional features....major ripoff
8.0 ExcellentMar 14 2018
no complaintsPros: nothing to complain aboutCons: nothing to complain about
10.0 ExcellentJul 27 2017
Easy quality car rental in ViennaPros: The agent was friendly and explained all the documents to me. She gave me time to confirm with my credit card about insurance coverage. The car was clean and very good quality.
9.6 ExcellentOct 4 2016
Pros: Convenient, excellent value.Cons: Car was low on oil and a warning light came on as we were driving. Fluid levels should have been checked before the car was rented.
7.2 GoodSep 11 2016
Pros: convenient location
9.2 ExcellentSep 3 2016
convenient servicePros: friendly and swift processing by competent staffCons: the cost was quite high
10.0 ExcellentAug 29 2016
Scoda 4 x 4 wagonPros: Great features with the car. Awesome to drive. Awesome km/tank of diesel.Cons: Couldn't find the search function in the sat nav. Nothing really to complain about.
Pros: staff was super friendly and professional at both ends. however, the drop off location was extremely confusing in Salzburg as it was having to go the wrong way on a one way street to return vehicle. the car was superb, luxurious beyond belief and practically drove itself with all the add ons.Cons: only the return location could be easier to access. otherwise it was the most outstanding experience i have ever had in renting a vehicle
8.0 ExcellentJul 6 2017
Good valuePros: Easy checkout. Good clean car.Cons: During the return, the agent questioned a couple of spots on the back fender. We had NO issues using the car. Not sure why these spots were not properly documented before.
2.0 MediocreMay 25 2017
Terrible companyCons: Hurts doesn't let you cancel car rentals unless you call them. While travelling, without an international data plan this was impossible. I have made and cancelled other car reservations by email or on the website without issue. The only reason they would make it so complicated is to make it harder for their customers to get their money back. The price was also misleading. It said at The end it was charging me $43 on my credit card, but when I paid my receipt was for over $100. I'm not sure how that can be legal. I will never rent from Hertz again.
10.0 ExcellentDec 11 2016
Insurance had some issues as Hertz didn't know exaPros: Quick responseCons: Zvi Bichler
8.0 ExcellentSep 6 2016
Overall good and site was in a convenient locationPros: The vehicle was new and comfortable. Pickup and drop off was flexible.Cons: The car was parked under a tree and dirty outside. The GPS had some issues and shutoff a couple times.
5.6 OkayAug 19 2016
Overpriced and didn't match descriptionPros: Clean Easy pick up and drop offCons: Description said passenger van but it was an Opel Zafira Price No opportunity to buy insurance at booking at a cheaper rate than at counter Unfriendly service at VIE
EUR 52 for crossing a border to the country where the car comes from??Pros: Terminal pick up CleanlinessCons: It may have been in the small print which I didn't notice, the rental company in Vienna, Austria gave me a car registered in Slovakia with Slovakian plates and then charged me EUR 52 to drive to Slovakia??? In addition, they blocked EUR 100 from my credit card to secure this fee... and the manager was not there when I asked for explanation and only got "because the manager told us to..." Staff poorly trained in customer service and fees not making sense... I rented the car for a weekend with my family in Slovakia but when I opposed the fee o was told that "the fee is actually really convenient because I. An cross the border as many times I want and still only pay the one fee...."?!?! The total rental fee for 2 days was about 100 and the cross border fee made in 50% more expensive Not good at all, will make sure to avoid and spread the word...
Pros: Staff was friendly, helpful, patient, and accommodating.
4.8 OkaySep 6 2019
Cons: I have been in a car accident (one which I am not responsible for) an NO ONE answered when I called Alamo. This is why I did not call the police to get a police report, and it was too late when I realized I should have. Alamo is a very bad company and I would not rent a car with them again.
I declined car rental by arrival as there were lots of hidden feesCons: Initial price was 97€ which raised up to 220€ at the rental office (Due to insurance). When I refused to buy insurance i was informed that 2000€ of deposit will be blocked. So I refused to rent car at your company at all. Unfair and not transparent price policy.
6.8 GoodJul 26 2018
Misleading descriptionPros: The workers were helpful and courteous at check out and check in.Cons: I paid for a car that would seat seven people and have room for two sit cases. However, the car I got had a tiny rear seat that my seven year old couldn't fit her legs in unless we moved the middle seat forward to where the others passengers had their knees pressed up against the front seats. With the third row seat open, we couldn't fit any luggage in the tiny space behind the rear seat.
6.4 GoodJul 9 2018
Cons: Although I purchased a full protection insurance they asked me to block on my card 2000 euros provisionally and some another 150 provisionally in case i dont deliver the car on the date and the gas tank empty. for a transaction of 47 euros they blocked additional 2150 euros! imagine if i didnt have availability on my card. Also, when I delivered the car it was in an open plot without a person to receive the car. Imagine if anyone would vandalize the car over night! Too many unknowns and worries for a day rental with full protection, isnt it?
Pros: Experience was awful simply because they didn’t give me a car with the reasoning that my driving license wasn’t issued in EU, however it is international and I am using it in Europe for many years. I think the reason was different! They simply didn’t have car because of the New Year overbooking however they have sold the rent via Kayak. The manager was rude! So I didn’t get car from them. Thanks to SIXT they still had cars and I finally could take it and continue my trip. There was also big problem to contact Kayak afterwards in order to return money. My phone was in roaming and I had to call to US call center from Europe to cancel this booking. I had to talk 10 minutes to stupid automatic computer voice before operator picked up a phone. And then she was asking me the same questions which robot has already asked 5 times. And with such experience instead of timely returning my money to my account and apologizing for negative case, Kayak is sending me a questionnaire asking if I am satisfied with service?! I am in shock with this approach! And please return my money and inform me respectively, otherwise I will have to make other relative posts in different sources.
8.8 ExcellentJun 12 2019
Pros: friendly staff, expedient proceduresCons: cars offered are mostly Citroen and Opel which are not so hot
Pros: They cancelled my car 15 minutes before I would pick up the car, which left me and my friends with a ruined trip. Thank you!Cons: Well, everything. Like getting an rental car aye!
10.0 ExcellentJul 29 2019
Pros: Drop off was easy just park the car and drop the keys in the box and away you go
6.4 GoodJul 28 2019
Pros: Good priceCons: Had a very difficult time finding the location.
2.0 MediocreSep 9 2018
Terrible experienceCons: The guy at the rental agency was very irritating, thats the first thing. The second and main problem was that I could only rent the fiat 500 i booked online under a condition that he (the guy at the agency) blocks 2000 euros (no, that's not a mistake, 2000 euros) +165 more euros on my credit card, almost ruined my vacation. luckily there were more car rental agencies around and I could rent a car without having to block 2 month salary to rent it.
2.0 MediocreJul 20 2018
Worst service everCons: The kayak website offers insurance with alliance so you don’t have to pay the extra fees of insurance with your rental company. I have rented with other car companies as budget and sixt and they have been fine with it, placing a $300 dollar deposit on the credit card. Dollar rental wanted a $2000 deposit on the car if I didn’t get the insurance with them for $14. When I agreed they told me I would have to leave a $1350 deposit because that insurance is not the complete one that the full insurance would cost a total of $35 extra a day. I also rent with enterprise and they charge $19/day, they don’t accept alliance insurance and have the $200 deposit. At that point I left the office whent to sixt rental, next to them, and they accepted the alliance insurance and just have to leave the $300 deposit on the car. Never going to even think of renting with dollar again, also the gentleman at the counter was super angry and rude from the start.
8.8 ExcellentJun 28 2018
Pros: free upgrade. good value for money.Cons: the pick-up was tedious and they acted like my first thought was to steal their car, wreck it or both. Dropoff was ok!
4.0 OkayMar 26 2018
Bait and switchPros: Getting car was easyCons: Did not get the car advertised. Was supposed to get an intermediate BMW / Mercedes but was offered an "equivalent" option instead because no other cars were available and that was a Ford Focus.
2.0 MediocreJul 11 2017
Nothing good to say...Pros: n/aCons: Hard to locate even from the street. No 24/7 phone customer care. Flight arrived after closing, location cancelled the rental. Turns out it was summer holiday, spent the rest of the day trying to find a replacemet rental.
4.4 OkayApr 24 2017
Hidden charges...Pros: The pick up location was close to my house and the quality of the car was good.Cons: The price quoted to us was misleadingly low. We had to purchase various forms of insurance to prevent a huge amount being 'blocked' on our credit cards. Also, if we wanted to drive to Hungary (which is the next country bordering Austria and part of its former empire for God's sake) we had to pay an additional amount. All in all, we spend about €300 more than we bargained for in renting this car and I am furious. Car rental companies and Hertz in particular have a nasty habit of nailing you with hidden costs. I will definitely not be using Dollar again!
2.4 MediocreJan 19 2017
Horrible experience, bad communicationCons: -location hard to find- it's inside Hertz balcony with no signs whatsoever. -Price was good, but I was asked for 2000euros of deposit (first 1000, after a mistake from the employee, then he apologized and said 2000) -I understand it's Hertz policy, but a rent a car costs 41.92euros, and the insurance 92 euros??? -left without renting the car, tried to cancel the reservation, but internet site very bad organised. -Kayak so far amazing experiences. Hertz never liked. Million dollar never again.
Cons: A refund, because our flight was cancelled by the flightcompany due to the Corona crisis
5.2 OkayDec 21 2019
Pros: affordable automatic carCons: The service was terrible. we could not find a number to call when we landed in vienna, but after searching the website the # that was listed was offline. We Ubered it to the location (20 min drive from the airport), and when we got there and asked the staff how we were supposed to contact them, they said by phone. When said we had tried, he just shrugged. The staff who was there when we dropped off the car was a lot nicer, but the overall experience with Greenmotion was not great. I would probably not rent with them again.
2.0 MediocreDec 7 2019
Cons: didnt provide a car as the time of pickup was changed to default 12pm but I came later. When i arrived there were no car and the company didnt want to help to find a car.
Vienna is not only a wonderful city overflowing with architectural significance and unrivaled musical heritage, it is also nestled in an incredible landscape close to Austria’s most amazing mountains and countryside. Choosing to rent a car during your stay in Vienna will allow you to explore the celebrated vineyards surrounding the capital, nearby rustic rural villages, or even Slovakia’s capital of Bratislava, which is only a one-hour drive eastward.
Vienna International Airport is located 18 km (11 miles) from the center of the city, a drive that normally takes approximately 30 minutes. Assess the best options using KAYAK today and organize your rental car in advance, making arrival and pickup of your keys an easy process. Major global rental companies such as Alamo, Avis, Budget, and Sixt have counters located on the ground floor (Level 0) of the P4 parking lot, a short underground walk from the baggage claim area.
Ensure that you have an International Driver's Permit (IDP) before traveling to Vienna and renting a car. The IDP is a translation of your US license and can be acquired at any American Automobile Association (AAA) branch office or via an online application. If you are considering a trip to the neighboring countries of Slovakia, Hungary, or the Czech Republic, ensure that you understand the conditions of your rental agreement, as some companies may charge a cross-border fee or require you to advise whether you intend to enter a different country.
Vienna is a busy city and the traffic on the roads reflects this, especially during the peak morning and evening rush hours. It is advisable to avoid traveling between 7 am and 9:30 am in the morning, as well as 4:30 pm and 7:30 pm in the evening, as this is when workers commute throughout the city. You will encounter many one-way streets, especially within close proximity to the UNESCO World Heritage city center, meaning you should use a reliable navigation system or consider using public transport.
25% of our users found rental cars in Vienna for $43 or less
Book your rental car in Vienna at least 2 weeks before your trip in order to get a below-average price
Mini rental cars in Vienna are around 65% cheaper than other car types, on average
FAQs about renting a car in Vienna
Some car rental companies in Vienna which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Sixt, Europcar and Budget
On average a rental car in Vienna costs $57 per day.
In the past 72 hours, the cheapest rental cars were found at U-Save ($26/day), Sixt ($30/day) and Europcar ($34/day). In the last 72 hours the cheapest rental car price was found at U-Save Wien-Flughafen 1300 (11 miles from city center).
Based on ratings and reviews from real users on KAYAK, the best car rental companies in Vienna are Avis (8.3, 79 reviews), Sixt (7.9, 75 reviews), and Budget (7.8, 66 reviews).
Yes, automatic cars are available in most car renting companies in Vienna. As cars with manual transmission are more common in many countries, you might have to pay an additional charge for renting an automatic car.
The average gas price in Vienna is $5.63 per gallon over the past 30 days. Filling up a gas tank costs between $68 and $90, depending on the car size.
Compact (Ford Focus or similar) is the most frequently booked rental car type in Vienna.
A Compact car rental in Vienna costs $66 per day, on average.
A Intermediate car rental in Vienna costs $78 per day, on average.
A Supplier choice car rental in Vienna costs $52 per day, on average.
In Vienna, cars are most frequently rented at Europcar Car Rental Center, P4 (11 miles from city center).
On average a rental car in Vienna costs $396 per week ($57 per day).
On average a rental car in Vienna costs $1,697 per month ($57 per day).
Choose the car that best suits your personal space requirements and preference, as Vienna’s roads are suitable for driving on with any vehicle. Keep in mind that, like across most of Europe, manual transmission cars are more common and if you decide to rent an automatic it may cost a little extra.
Unless otherwise indicated, the speed limit within the city boundaries is 50 km/h (31 mph). Smaller streets and those close to the old town commonly have a 30-km/h (18-mph) speed limit posted. On rural roads the maximum speed is 100 km/h (62 mph), while autobahns (highways or freeways) have a speed limit of 130 km/h (80 mph).
You can expect to pay approximately €1.28 per liter of gas in Vienna, which equates to approximately $5.53 USD per gallon. Be careful to check your fuel gauge when approaching the weekend, as many gas stations and most other shops close on Sundays. A BP station is located only a few hundred feet from the airport and is open 24/7 if you need to fill up on gas before returning you car.
If you would like to park in central Vienna and be within walking distance of numerous museums, restaurants, bars, and the Imperial Palace, consider using the Museumsquartier underground parking garage, where you pay €2 ($2.30 USD) per hour or €14 ($16 USD) for all-day use. Paid on-street parking is available throughout the city, and you must display your ticket in the form of a voucher which can be collected from tobacconists, ticket offices, and gas stations.
Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).