Portland Car Rentals

Pick-up
Noon
Drop-off
Noon
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Portland car rental reviews and directory

Alamo
Car rental reviews:
Good (7.9, 38 reviews)
Car rental locations in Portland:
1 location
Alamo
Locations in Portland
9115 Ne Airport Way
+1 888 826 6893
  • 7.6
  • 7.8
  • 8.4
  • 7.8
  • 7.7
Recent reviews
10.0 Excellent
Nov 8 2015
Pros: It was quick and easy both the check in and check out.
Cons: Location is off site. But shuttle was pretty fast.
10.0 Excellent
Jun 15 2016
Great customer service
Pros: The original car we rented broke down on us on our way to our son's wedding rehearsal. The roadside assistance guy was so helpful and a replacement was set up immediately! They were so apologetic about the problem and gave us an upgrade when replacing the car. From the airport shuttle to the car to the rental team and roadside assistance, they were amazing!
10.0 Excellent
Oct 11 2015
No problems at all.
Pros: Every aspect
Cons: Nothing
9.6 Excellent
Oct 13 2015
Pros: The friendly service at pick up.
Cons: No active GPS without upgrade
2.0 Poor
Oct 14 2015
Does not accept debit cards
Pros: N/A
Cons: Please let users know when a company has a NO debit card policy for rentals.
2.0 Poor
Oct 20 2015
Cons: I never ended up renting the car because the service desk was closed by the time my delayed flight finally arrived.
2.0 Poor
Oct 22 2015
Terrible
Pros: Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
Cons: Everything. Every car I tried to book on this app wasn't available for a one way rental without a returning flight or a major credit card. Bank credit or debit were not accepted. The ones that would accept would not accepte rAtes and tried to charge over $1000.
9.6 Excellent
Nov 4 2015
Pros: Low price
Cons: Back seat was dirty
10.0 Excellent
Nov 13 2015
Pros: Easy to reserve online and fast pick up at airport and fast checkout. Car was great. fast drop off and return to airport
9.2 Excellent
Nov 15 2015
Bad service
Pros: The car and experience was good
Cons: The customer service representative was rude and did not give good information or help with anything.
Dollar
Car rental reviews:
Excellent (8.7, 23 reviews)
Car rental locations in Portland:
2 locations
Dollar
Locations in Portland
132 Nw Broadway
7000 Ne Airport Way
  • 8.8
  • 8.6
  • 8.8
  • 8.9
  • 8.2
Recent reviews
10.0 Excellent
Apr 25 2016
A great deal, a great place, a great owner
Pros: I was very impressed with this rental. Very clean, modern, and tastefully laid out. I'm coming back for sure; such a great place!
7.2 Good
Nov 3 2015
Go to the airport dollar rental if you can
Pros: Cheap
Cons: Asked for economy and got an suv...I would have gone to the airport if u had known only the suv would be available, Car Was dirty, Had Items From Previous Driver inside
9.6 Excellent
Nov 17 2015
almost excellent
Pros: Entire process, with personnel on the ground in Portland and in Seattle, was smooth, professional, easy
Cons: Car was very clean, let me say quickly, BUT there were 2 empty beverage cans and a plastic glass that the previous renter had left in the console (between driver and passenger seat). Not awful, but who wants that.
9.6 Excellent
Nov 30 2015
Top notch service
Pros: We made reservations in advance and there was a hitch because the rental center that had the two autos we reserved was the downtown location rather than the airport. The desk agent was very helpful in moving the reservations to the airport (fortunate for us they had two vans ready) and gave us the same deal we arranged at the downtown location. We had two families with kids and were very happy we did not have to travel to downtown with all the luggage, car seats and strollers to pick up the autos. Thanks Dollar.
Cons: We only use a half a tank of fuel in one of the vans, so we would prefer to get some sort of a credit against the full tank purchase option. Perhaps a proportional credit could be added to the credit card once the van was refueled for the next customer.
9.2 Excellent
Dec 12 2015
Pros: Great price and easy drop off.
Cons: Always trying to upsell.
10.0 Excellent
Dec 12 2015
Pros: Very quick service getting car and returning car. No problems at all.
10.0 Excellent
Dec 14 2015
Best experience ever renting a car.
Pros: That was the fastest I've ever picked up a car and gotten on the road. The guys were very nice, asked if I would like to upgrade without being pushy. Didn't push it when I said I had insurance covered either. The upgrade was perfect too, a Subaru Impreza for only $10 more, since I was headed into a snow storm. Drop off was very quick as well.
2.0 Poor
Jan 27 2016
Pros: Never use again fraudulent practices#!!!!! I'm telling EVERYONE! !!!
10.0 Excellent
Jan 31 2016
Great experience
Pros: Apparently when I reserved the car online I had used the wrong dates--for 2 weeks later--but they were still able to give us a car at the same low rate. The car was in excellent shape and we had a great time visiting Portland and the surrounding areas.
10.0 Excellent
Apr 11 2016
Pros: Good Service, Easy terms. Clean and Nice Car. Will rent again. HRHS NorthCarolina
Budget
Car rental reviews:
Good (6.4, 19 reviews)
Car rental locations in Portland:
5 locations
Budget
Locations in Portland
10947 Northeast Holman Street
+1 503 249 6331
310 Southwest Lincoln
+1 503 222 5421
330 S.W. Washington Street
+1 503 241 5003
3400 Northeast Columbia Blvd
+1 503 288 2985
5720 Se 82nd Ave
+1 503 775 2131
  • 6.3
  • 7.5
  • 7.2
  • 5.3
  • 5.8
Recent reviews
8.0 Good
Jul 6 2016
Pros: Easy pick-up and drop-off
Cons: The extra pricing, doubled the car rental fee.
5.6 Okay
Nov 2 2015
Pros: Small drop off location, easy to deal with.
Cons: When I made the reservation, there was no mention of extra mileage charges, which were revealed to me upon the return of the car. I am unimpressed with the way Budget advertised they're deals online without revealing all charges up front.
3.6 Mediocre
Nov 19 2015
Cons: The pick up was a joke. Wrong car, mix up on car, took over a half hour or more to check in.
8.0 Good
Dec 25 2015
Kayak insurance is not Budget insurance
Pros: We got the car we wanted, worked out well overall.
Cons: Budget rep explained that our online insurance purchase was third party... Should have save the money and purchased at pickup Budget rep explained we would be driving through a storm and offered a choice of two different SUVs at an additional charge because of 4wd. Upon further inspection every available SUV on the lot was FWD. We don't appreciate the dishonesty.
3.6 Mediocre
Feb 14 2016
Cons: Portland to San Diego, I was quoted a price of $347 for two days, sounded fair. I had to pay $550. If you are requesting a different drop off location then that fee should be listed.
4.0 Mediocre
Feb 19 2016
Smoky Car
Pros: They took $15 dollars off of my $45 dollar rental.
Cons: Car WREAKED of smoke. Had to pick up a client and they immediately smelled it. Unacceptable odor for a rental car company and I didn't have time to swap out cars.
8.4 Excellent
Feb 23 2016
Cons: Drop off location was not updatedonline
10.0 Excellent
Apr 18 2016
Cons: Eveyone was great Rental itself ran great!
4.8 Okay
Jul 22 2016
Okay, not Good
Pros: Drop off lot easy to find.
Cons: Pick up slow. Drop of people disinterested in helping getting us out of there. Chevy Equinox, which we had for a month, has poor visibility and turning ratio, making it clumsy (if not risky) to drive.
5.6 Okay
Aug 8 2016
Pros: Staff was friendly and courteous
Cons: Car was junky and kicked and heaved a lot, felt like it needed servicing
Payless
Car rental reviews:
Okay (6.0, 19 reviews)
Car rental locations in Portland:
1 location
Payless
Locations in Portland
3400 Northeast Columbia Blvd
+1 503 288 8050
  • 5.7
  • 6.5
  • 6.9
  • 5.3
  • 5.7
Recent reviews
7.2 Good
Mar 7 2016
Added an extra airport tax
Cons: The total I paid was about 10 dollars more than what was shown on my reservation. They told me it was extra airport tax. I wish it was shown when I made the reservation so that I could compare the various offers correctly.
6.0 Okay
Apr 7 2016
Feedback
Pros: Entertaining customer service
Cons: Pick up far away from airport and service was slow. Turned out to be double the cost of the quote.
3.2 Mediocre
May 5 2016
Hidden charge
Pros: There are hidden charge on Payless car rental.
4.0 Mediocre
Oct 9 2015
Cons: I don't like how the insurance sold on the website is different than the one offered by the rental company, so the customer is pressured into buying multiple policies to ensure proper coverage. I ended up spending hundreds more than my reservation claimed.
2.0 Poor
Oct 22 2015
Awful...!
Cons: The shuttle never showed up at the airport to pick us up. After 50 minutes wait time -- we went with another company! Would not go with this one again....
8.4 Excellent
Dec 29 2015
Pros: Getting the car and dropping it off were among the cleanest experiences I have ever had. It took less than ten minutes for both processes.
8.0 Good
Dec 30 2015
Pros: Decent service despite internet being down at the Portland facility. Employees very slow to process paperwork. Lots of side conversation that slowed down the line. Free upgrade to SUV was nice.
Cons: Engine light on vehicle 30 minutes into drive.
10.0 Excellent
Feb 9 2016
Thumbs Up! Will rent again...
Pros: The personnel were friendly and knowledgeable. They were able to fit my travel needs very well.
Cons: The distance from the airport to pick up the rental.
4.0 Mediocre
Feb 16 2016
NOT at the Airport!
Pros: Only upside was that a rep let us make special arrangements to drop off at the airport for the return
Cons: Booked for pickup at PDX - when I booked and called was never told it wasn't located at airport. Had to take a 20+ minutes shuttle ride to the location where the directions we had were no longer good. Super hassle and no one there seemed phased by it.
6.0 Okay
Mar 9 2016
Cons: There was trash in the car
Ace
Car rental reviews:
Excellent (8.9, 11 reviews)
Car rental locations in Portland:
1 location
Ace
Locations in Portland
11100 NE Holman St
503-946-3789
  • 8.5
  • 9.6
  • 9.5
  • 8.2
  • 8.7
Recent reviews
8.4 Excellent
Apr 7 2016
Pros: Free upgrade was excellent for our family.
Cons: Extra fees for mileage in California. This was not stated in the original terms of agreement.
9.2 Excellent
Nov 11 2015
Pros: the staff was great friendly polite. things moved efficiently it was quick in and out and the car i got was a decent car.
Cons: when i thought i booked a car with unlimited miles and then they say but you didn't read the fine print i knew I was in trouble. my 16 per day rental became 96. the bait and switch kind of policy i didn't like but it is what it is. unlimited is unlimited unless it is not unlimited.
7.2 Good
Nov 24 2015
Cons: Heater temperature control. Not uniform
10.0 Excellent
Nov 29 2015
What I Expected
Pros: Service was informative and courteous and the vehicle in good shape. It operated smoothly and accommodated all the visitors comfortably. Being able to pay for gas at a good rate in advance was a nice surprise, so I didn't have to mess with it.
Cons: I should have asked for the height of the vehicle since I needed to park downtown. The height should be listed as part of the vehicle details.
8.8 Excellent
Dec 7 2015
Pros: Nice clean car. Drove very nice
Cons: No early airport drop off available
6.4 Good
Dec 21 2015
Cons: Tire tread was worn pretty thin - felt like it wasn't safe to drive into the snow...Staff offered no solution other than paying more for a smaller vehicle or canceling the reservation. Their systems are about 10 years out of date - it took about an hour of paperwork and checking out the car before I was able to leave.
10.0 Excellent
Dec 23 2015
Insurance ??
Pros: Great Ford Expedition we took it up Mt. Hood and stayed at Timberline Lodge one of the nights! Great room in vehicle and loaded options!
Cons: Ace rental said we didn't have any insurance and paid $150 extra directly through Ace to be covered in case anything happened to the rental. We paid for extra insurance via Kayak and Ace didn't recognize it. Inquiring with Kayak about that.
10.0 Excellent
Dec 29 2015
Well worth it.
Pros: Very kind and service oriented. Van rentals were reasonably priced and great for people with larger families. Cost a lot less than all the major competitors.
Cons: The drive to their location was a little further out but considering the cost difference and they picked you up after you called them and dropped you off it was just fine.
10.0 Excellent
Feb 7 2016
Great experience!
Pros: We got exactly what we were expecting and the staff was friendly and knowledgable.
10.0 Excellent
Apr 8 2016
Perfect
Pros: I see a few people wrote that they could not find the rental location at the airport. That is because it is not right on site at the airport and the directions clearly tell you to call for a pickup. I had absolutely no problems. The staff was very friendly, the van was clean and in good running condition and I was told how to drop the van off during their off hours. I would definitely rent here again.
Avis
Car rental reviews:
Good (7.8, 10 reviews)
Car rental locations in Portland:
5 locations
Avis
Locations in Portland
310 Southwest Lincoln Street
+1 503 241 2810
330 Southwest Washington Street
+1 503 227 0220
3400 Northeast Columbia Boulevard
+1 503 249 6342
5720 Southeast 82nd Avenue
+1 503 771 2426
7102 Northeast Airport Way
+1 503 249 4950
  • 8.2
  • 7.8
  • 8.0
  • 7.4
  • 7.8
Recent reviews
10.0 Excellent
Jul 19 2016
What a way to travel
Pros: It was clean and smelled nice when we picked it up. It was comfortable and had many hi-tech features like a USB port and Bluetooth It was fuel efficient, we got 18.5 MPG Lots of storage space in the back for our luggage. (We had 5 passengers)
Cons: By the end of the 7 day trip I was wishing that I could electronically adjust my seat, but I think that was more about being in the van for 7 days and less about the van.:)
8.4 Excellent
Aug 19 2016
Brand New Nissan Rogue
Pros: The car was brand new and super clean. I thoroughly enjoyed driving the car. It was comfortable and had reasonable acceleration.
Cons: Upon exiting the airport garage, the attendant was very rude. The manager on duty happened to come by. He was very friendly and receptive. He apologized and explained that he's regretting the decision to hire contractors for this position. He said he appreciated my input and would use it as an example at his next meeting with the bosses. He may be lying through his teeth, but he was very nice and easy to work with.
5.2 Okay
Aug 22 2016
Dirty car
Pros: Pickup and drop off was fast
Cons: My car clearly had a smoker using it previously and felt like it was cancer ridden. I also found a bunch of pretzels underneath the drivers seat. It was disgusting.
6.0 Okay
Aug 23 2016
Cons: Was not able to use my AVIS preferred number in order to speed through the rental process. Please make it clear at the outset that there is cost to the discounted prices in terms of poorer service quality such as inability to associate the AVIS preferred identifier with your reservation.
9.6 Excellent
Aug 20 2016
Pros: Nice car, friendly service
Cons: Early closing on Saturday
5.2 Okay
Jun 3 2016
Not what I was hoping.
Pros: Rental location was convenient. The car worked as expected.
Cons: I had specifically requested/rented a compact car, and was given a large sedan. I was told it was all they had when I arrived at my scheduled time, which I don't understand because I had made the reservation in advance. I wanted a small car for specific reasons. The car I was given had clearly not been cleaned from the previous renter, the seats and detailing were dirty and the windshield and back window were smeared quite heavily. The smell in the car was also not pleasant. When I returned the car, their "systems were down", so I was asked to write my email address on a piece of paper, make a few quick notes on the check-out paperwork and leave the key on the counter, without anyone looking over the car while I was there. There only seemed to be one person working and he was too busy to really help me. I never received any kind of email confirmation of the return. I just had to walk away hoping I wouldn't get docked for something. I'll probably avoid Avis next time.
9.6 Excellent
Jun 26 2016
Excellent
Pros: Easy pick and drop off very helpful staff. Would rent from them again.
Cons: Nothing
8.4 Excellent
Jun 30 2016
Pros: Staff was friendly and helpful. Car was nice and clean.
Cons: We chose an off-airport location because our flight arrived after midnight and to save money, but it may have been a wash when considering taxis to office from our hotel and from office back to airport.
10.0 Excellent
Jul 21 2016
Kayak is garbage. Adam the manager is great.
Pros: Adam the manager at PDX airport saved us after Kayak facilitated a rental at the "airport location" that was actually not at the airport and was also closed at the hour when the car was reserved.
Cons: Kayak tried to ruin our vacation.
6.0 Okay
Jul 27 2016
Won't use Avis again due to customer service
Pros: Car was fine
Cons: Did not like that I was not told about the additional $200 reserve charge on my debit card. Also DID NOT agree to additional insurance. I never have and noticed that I was charged $7 a day and called and was told the only way I could get it taken off was to come into the terminal and speak to a representative. Well I was 2 hours south all week attending my fathers funeral and that was not a option! The person on the phone was not helpful at all. I have good insurance and would have never agreed to more !
Enterprise
Car rental reviews:
Good (8.1, 5 reviews)
Car rental locations in Portland:
10 locations
Enterprise
Locations in Portland
1623 W. Burnside Street
+1 503 220 8200
2740 Ne Sandy Blvd
+1 503 963 1795
423 N.e. 102nd Avenue
+1 503 257 7700
445 Sw Pine St
+1 503 275 5359
4841 Sw Macadam Ave
+1 503 756 5192
5932 Se 82nd Ave
+1 503 774 7744
611 E. Burnside Street
+1 503 230 1212
6903 N. Lombard Street
+1 503 289 4533
7105 Ne Airport Way
+1 503 252 1500
8360 S.w. Barbur Blvd.
+1 503 977 7700
  • 8.0
  • 8.4
  • 7.6
  • 8.4
  • 8.0
Recent reviews
3.6 Mediocre
Jul 18 2016
Really rude employee
Cons: I left my sunglasses and hat in the rental car. I called the Enterprise on 611 Burnside St. and spoke to Kelly. She was incredibly rude and unhelpful over the phone. She spoke to me like I was an idiot for leaving belongings behind and it seemed like it was a huge inconvenience for her to be dealing with my problem. Even the most simple of questions were met with snide responses. I am still working on finding my own solution for having my items shipped to me. This is customer service 101 and she completely failed. This part of the experience was so bad that I will have to consider whether I will be using Enterprise again in the future.
8.8 Excellent
Jul 26 2016
Excellent Customer Service
Pros: The lady helping us get the rental was very helpful and went out of her way to help us get everything settled.
Cons: On the downside, we had the original car the first night. On the 2nd morning the low tire pressure light was on. The rear hubcap was broken and had been pushed into the tire stem so we couldn't add air. The Enterprise office we were closest to gladly traded it out for a different car. Unfortunately the replacement car was not nearly as nice as our original car - not a comfortable, fewer amenities, and used more gas.
10.0 Excellent
Aug 6 2016
Pros: Customer service!
8.0 Good
Aug 19 2016
No Complaints
Pros: Desk agent in PDX was very helpful with drop-off location change. Sales agent offered an up-sell, but wasn't pushy when I declined.
Cons: Time spent with the sales agent in the garage was a bit longer than I'm used to with other companies, but nothing awful.
10.0 Excellent
Aug 24 2016
Pros: Great people, knowledgeable and helpful. Will use again.
Hertz
Car rental reviews:
Good (6.4, 5 reviews)
Car rental locations in Portland:
4 locations
Hertz
Locations in Portland
12136 Se Stark Street
1441 N.e. 2nd Avenue
330 S.w. Pine Street
7000 N.e. Airport Way
  • 6.4
  • 6.8
  • 6.8
  • 6.0
  • 6.0
Recent reviews
2.0 Poor
Aug 19 2016
They couldnt find my reservation. I had to rent el
Cons: Hertz did not find my reservation. I had to pay $120 with Avis to find a car. Not sure what happened, but I'd like an explanation from Hertz + Kayak
2.0 Poor
Mar 31 2016
Bad form
Pros: I reserved a car but then arrived and there were no cars. Very bad form as my whole holiday was ruined.,it should not show availability if there are no cars., I had to pay for cancelled hotel accommodation as I couldn't get where I needed to go
Cons: Ruined my experience
8.8 Excellent
Apr 23 2016
Pros: Great customer service and the car was really nice.
Cons: End price was $70 higher than the original booking price.
9.2 Excellent
Jul 20 2016
Pros: Car was very clean and was comfortable. The price was amazing, I saved two hundred dallors on the price of a rental car.
Cons: I thought I had purchased to pick up and drop off the car at the air port, however the Hertz place was 13 miles away from the airport. Thank goodness my daughter was able to drive me there and I just changed the drop off location to be the airport for a very small reasonable fee.
10.0 Excellent
Aug 26 2016
Hertz hits a Homerun
Pros: The customer service and professionalism was off the charts good. Matthew deserves a raise for waiting for me after they were closed. A+ for Matthew and Hertz
Thrifty
thrifty
Car rental reviews:
Mediocre (2.8, 2 reviews)
Car rental locations in Portland:
1 location
Thrifty
Locations in Portland
10800 Northeast Holman Street
  • 2.0
  • 4.0
  • 2.0
  • 4.0
  • 2.0
Recent reviews
3.6 Mediocre
Oct 25 2015
The car engine wouldn't start
Pros: The only good thing about this experience was one of Thrifty's managers, Yasmina. She was very helpful (at all hours of the night) in getting us a car that actually worked.
Cons: The car malfunctioned and coordinating with Thrifty to get it replaced was a pain in the butt. I had to miss part of a wedding because of a miscommunication on Thrifty's end.
2.0 Poor
Jul 11 2016
HORRIBLE EXPERIENCE
Pros: NOTHING
Cons: The car I was given smelled like a rolling ashtray. I called every day I had it trying to get in touch with someone. After sending in an email complaint and receiving no response, I eventually called the national customer service line, to which they told me I had to contact the specific rental location and speak with the manager. After putting in two calls to the manager and not receiving a call back, I finally got ahold of her on my third call to the location. Not only was I told I should have called earlier (even though I had), I was also told she could not issue a refund for the vehicle and offered me $100 discount and a voucher. I never received the voucher when I dropped off my vehicle as the person working had no idea what I was talking about. Needless to say, I will never rent with Thrifty again.
Airport Van
airportvanre
Car rental locations in Portland:
1 location
Airport Van
Locations in Portland
11100 Ne Holman Street
+1 503 946 3789
Bandago
bandago
Car rental locations in Portland:
1 location
Bandago
Locations in Portland
4835 NE 107th
+1 415 401 7659
Europcar
europcar
Car rental locations in Portland:
1 location
Europcar
Locations in Portland
Please Go To The National Counter
+1 888 826 6890
Flight Car
flightcarad
Car rental locations in Portland:
1 location
Flight Car
Locations in Portland
8439 Ne Columbia Blvd
1-844-435-8227
National
national
Car rental locations in Portland:
1 location
National
Locations in Portland
7105 Ne Airport Way
+1 888 826 6890
Sunnycars
sunnycars
Car rental locations in Portland:
1 location
Sunnycars
Locations in Portland
9115 NE Airport Way
Zeeba Rent-A-Van
zeeba
Car rental locations in Portland:
1 location
Zeeba Rent-A-Van
Locations in Portland
12025 NE Sumner
+1 800 940 9332
132 travelers who rented a car in Portland gave the car agency they used an average rating of 7.5

Car Rental Locations in Portland

Portland
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