Eugene car rentals

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Eugene, OR
Jun 21 — Jun 28
Same drop-off
Eugene, OR
Mon 6/21
Noon
Mon 6/28
Noon

Search hundreds of rental car sites at once for car rental deals in Eugene

Eugene car rental information

Pick-up locationEugene
Rental locations14
Airport locations8

Cheap car rentals in Eugene

$54/dayEconomy
$53/dayCompact
$43/dayIntermediate
$46/dayStandard
$46/dayFull-size
$83/dayFull-size SUV
$48/dayIntermediate SUV
$48/dayCompact SUV
$56/daySupplier choice
$61/dayStandard SUV
Best rates found by KAYAK users in the past hours.

Eugene car rental reviews and directory

From $50/dayRated #1
Alamo
Best rated
8.8 Excellent (49 reviews)
1 location in Eugene
Alamo
Locations in Eugene
28801 Douglas Dr Ste 7+1 833 827 6504
Monday08:15 - 23:59
Tuesday08:15 - 23:59
Wednesday08:15 - 23:59
Thursday08:15 - 23:59
Friday08:15 - 23:59
Saturday08:15 - 23:59
Sunday08:15 - 23:59
  • 9.2
  • 8.9
  • 8.7
  • 8.7
  • 8.6
Recent reviews
10.0 ExcellentJun 13 2021
Pros: The staff was nice while picking up the car. I didn't have to wait in a long line either.Cons: Overall, the cost with all the fees added was a bit high. I would probably reconsider doing a rental car versus just using Uber in the future.
10.0 ExcellentAug 3 2020
Pros: Drop off was so fast!Cons: Pickup had a long line.
10.0 ExcellentJul 5 2020
Pros: My flight got delayed by a full day and Kayak was no help. But I was able to call the Alamo desk directly and they fixed everything! The car I rented was perfect for my needs and the price was right!
10.0 ExcellentJan 21 2020
Pros: cool little car and worked great for my needs
9.6 ExcellentDec 11 2019
Pros: The staff was very friendly, fast and helpfulCons: People had parked their cars along the side of the parking lot making it tricky to maneuver around them. Not your fault but maybe some no parking signs along the sides of your lot
6.8 GoodDec 3 2019
Pros: Staff was fine. Dropoff site poorly defined, couldn't find it, which lead to disastrous problems. All of the other car rental agencies have clearly marked paths to their return sites at PDX. ALAMO's sign is low and poorly lit and when your attention is directed to the overhead signs reading "rental car returns", it's very easy to miss.
7.2 GoodNov 18 2019
Pros: Fast and easy serviceCons: The car we got had some mechanisms not working
10.0 ExcellentOct 22 2019
Pros: The employee was very helpful and friendly. I appreciate that Alamo would take a debit card with proof of return flight, made the whole experience easy and enjoyable. The car was perfect for what we needed.
9.6 ExcellentOct 18 2019
Pros: Yes everyone was great friendly and smiling and very helpfulCons: Nothing in my opinion everything was perfect.
2.0 MediocreSep 19 2019
Pros: Nothing attendant was rudeCons: New service and straight forward understandings. Like a return flight is needed
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From $48/dayRated #2
Enterprise
8.1 Excellent (66 reviews)
3 locations in Eugene
Enterprise
Locations in Eugene
28801 Douglas Dr Ste 7+1 833 827 6501
Monday08:15 - 23:59
Tuesday08:15 - 23:59
Wednesday08:15 - 23:59
Thursday08:15 - 23:59
Friday08:15 - 23:59
Saturday08:15 - 23:59
Sunday08:15 - 23:59
810 W 6th Ave+1 541 344 2020
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
980 Garfield+1 541 338 9800
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday09:00 - 12:00
Sunday00:00 - 00:00
  • 8.4
  • 8.4
  • 8.1
  • 7.9
  • 7.9
Recent reviews
9.6 ExcellentOct 30 2020
Pros: The 6th Ave staff was very helpful at pickup. When I arrived to pickup a car, several other customers were there too. The staff kept working until after 5 to adequately take care of everyone. The staffer helping me gave me good advice on a full size upgrade as I'd reserved an economy car that wouldn't perform sufficiently in the mountains where I was headed. At dropoff, I accidentally went to the 11th Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it was so very quick.
4.8 OkayOct 13 2020
Pros: The staff was very friendly and the drop-off process was quick and easy.Cons: Pickup took 50 minutes. I had a confirmed booking for an economy car, but after a long wait, I received a mini-van. The van had a significant amount of dog hair in the rear seat, and only a quarter tank of gas.
4.8 OkayAug 24 2020
Cons: There was no pick up after reserving a pick up
2.0 MediocreJun 16 2020
Cons: Told me they wouldn't do a pick-up or drop-off unless it was for an insurance claim. Ran my card for more than the agreed-upon amount causing it to be declined. Once I got that cleared up they said they can only run the card once per day. Asked if they can break a 20 so I can get change for the bus to go down to Avis, and they said they had no cash. Thanks for nothing
5.2 OkayMay 25 2020
Pros: Drop-off couldn't have been better - quick and friendly staff.Cons: Woman at pick-up was rude. Acted like every action was a burden. Car was dirty.
9.2 ExcellentOct 24 2019
Cons: Damage to the passenger front hubcap was significant, but not noted. It took time to stand in line at Eugene and to have the damage documented so I wasn’t liable. Additionally a dedicated desk agent would have sped up the process
8.4 ExcellentAug 30 2019
Pros: Everything was great, fast, and friendly. The kayak price beat there's massively.Cons: It wasn't clear that the car would not be at the airport, but at a downtown location that was a $20 uber ride away because there was not shuttle. We got conflicting information about where we could drop off the car, and whether or not there would be an extra charge.
8.8 ExcellentJul 29 2019
Pros: YesCons: The cost has varied.
10.0 ExcellentJul 11 2019
Pros: Fast, friendly, professional - as alwaysCons: Enterprise is my favorite car rental agency.
8.4 ExcellentJul 9 2019
Pros: yesCons: lower prices as per other companies. my fault for waiting. did not appreciate a phone call from the agency asking if all was good, during my trip. the staff was great though.
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From $40/dayRated #3
Hertz
Most popular
6.9 Good (73 reviews)
2 locations in Eugene
Hertz
Locations in Eugene
2160 West 11th Ave Suite C+1 541 686 3269
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
28801 Douglas Dr. Suite 8+1 541 688 9333
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.1
  • 7.3
  • 6.8
  • 6.5
  • 7.1
Recent reviews
6.0 GoodMar 23 2021
Pros: Got the car pretty quickly once I got there. The gentleman was polite and kind.Cons: I was not aware that the car would not be available at the Hertz in the airport. This was nowhere to be found in the paperwork. I had to take an Uber to a Hertz 7 miles out and return the car there too, so I paid about $50 in addition to the rental cost. The car I was given was a minivan, not a sedan as agreed. We were told that's all they had. It was unwashed and had a missing hub cap top.
8.0 ExcellentDec 7 2020
Pros: Staff was friendly and helpful.Cons: The insurance coverage was too high and expensive.
2.0 MediocreSep 14 2020
Pros: NothingCons: They closed early and didn't notify me so I didn't get my rental car
2.0 MediocreJul 5 2020
Cons: The Hertz staff said there was no car for me when I showed up. I was polite and asked if there was anything that could be done, as I clearly had the reservation. They said no and didn’t offer any assistance of any kind. I was very surprised and disappointed.
8.4 ExcellentNov 19 2019
Pros: The car was new, and clean, and the staff was great to work with!Cons: I had not realized just how terrible the gas mileage on a Jeep was- we ended up spending a LOT more on gas than our previous trip to Oregon, despite actually driving less...
4.0 OkayAug 13 2019
Pros: Car was not available at time promised, this cost me additional time & $. I spoke to Hertz three times in the am and eventually took a cab when the car when arrived. The manager who i had spoken to that morning didn't have my reservation and was a condescending. Nothing offered for the incoveinence.Cons: Respectful service
8.4 ExcellentJul 27 2019
Pros: Staff was friendly and helpful.Cons: They waited until entire transaction was complete and then one of the staff ran out back to clean and wash car, I waited 20 minutes. Why not wash cars when they are returned? This was the only downturn to the rental experience
7.2 GoodJun 28 2019
Pros: Staff were friendly and helpful. The additional driver and other services were too pricey compared with other dealerships we have dealt with. The return was very efficient and satisfactory.Cons: Hertz could be more competitive.
5.2 OkayJun 11 2019
Pros: Staff friendly.Cons: Pickup location not ideal - expected at airport, my bad - but listed ~2 miles from actual location. Cost $50+ extra to take Lyfts to and from airport. Old water bottle left from last driver, and some “play” in steering. Got me there and back alive but unimpressed. Will not book through you again.
9.6 ExcellentMar 23 2019
Pros: Excellent customer service, even under difficult conditions. They were in the middle of moving their office and there was a short supply of cars available due to inclement weather.Cons: Wish they'd had more cars available, but nothing to be done about the weather
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From $61/dayRated #4
National
10 Excellent (1 review)
1 location in Eugene
National
Locations in Eugene
28801 Douglas Dr Ste 7+1 833 827 6506
Monday08:15 - 23:59
Tuesday08:15 - 23:59
Wednesday08:15 - 23:59
Thursday08:15 - 23:59
Friday08:15 - 23:59
Saturday08:15 - 23:59
Sunday08:15 - 23:59
  • 10
  • 10
  • 10
  • 10
  • 10
Recent reviews
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From $48/dayRated #5
Avis
7.8 Good (18 reviews)
2 locations in Eugene
Avis
Locations in Eugene
1515 Highway 99 North+1 541 868 8025
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
28801 Douglas Drive, Suite 6+1 541 688 9054
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 8.4
  • 8
  • 7.4
  • 7.8
  • 7.4
Recent reviews
8.0 ExcellentOct 28 2020
Pros: Drop off was easy.Cons: I wanted to extend my rental, but there was no response at the local number and the National line couldn’t help. Ended up returning the car.
10.0 ExcellentAug 27 2020
Pros: They had a 12 pass van for usCons: It was clean and perfect. Nothing better
4.8 OkayJul 8 2019
Cons: I will write to Avis customer service.
9.6 ExcellentJun 19 2019
Pros: Pick up and drop off were both super easy
10.0 ExcellentAug 10 2017
Eugene staffPros: The staff at the Eugene office were incredibly helpful and kind. They made the car rental experience a great one!
8.0 ExcellentJul 18 2017
Pros: They didn't have the size vehicle we reserved so they upgraded us to a size up for free.Cons: When I booked the rental I put down the airport I wanted to pick up at and drop off at. When we arrived in Eugene we found out that they booked our rental off site and had to take a taxi to get our rental.
2.0 MediocreJul 14 2017
What customer service.Cons: I flew into Eugene, Or. on July 4th. Arrived at Avis counter and was informed my rental was not from the airport location. He turned away and would not help me ! I rented a taxi to the other site and found it CLOSED for the holiday. I had to use the taxi to get into town and still had no car.
3.6 MediocreMay 18 2017
Pick up location was 5 miles from airportCons: Thought I was renting from Avis at the airport. Found out my pickup location was 5 miles AWAY from airport. Airport location wouldn't honor pricing of other location. Extremely inconvenient - had to take a taxi to puck up my car! Won't rent from them again!
3.6 MediocreFeb 13 2017
MisleadingPros: NothingCons: Price seemed like a great deal, but when you realize the facility is not at the airport and add in the cost of transport to and from the facility, ended up more than renting direct with Avis by a significant amount.
10.0 ExcellentOct 17 2016
no surprisesPros: clean car as advertised
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From $39/dayRated #6
Dollar
Cheapest deal
7.5 Good (20 reviews)
1 location in Eugene
Dollar
Locations in Eugene
28801 Douglas Drive Ste 8+1 866 434 2226
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.2
  • 7.7
  • 7.7
  • 7.7
  • 7.7
Recent reviews
2.0 MediocreJun 3 2021
Pros: Extremely unfriendly
10.0 ExcellentMay 10 2021
Pros: The staff was helpful. The drop-off was very easy.Cons: I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.
10.0 ExcellentApr 5 2021
Pros: Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier
10.0 ExcellentMar 1 2021
Pros: Staff was friendly. Check out and in process was fast and easy. No issues with the car.
10.0 ExcellentDec 29 2020
Pros: Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.Cons: Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.
8.0 ExcellentDec 27 2020
Pros: Staff was helpful in the rental process. Location of the rental booth.Cons: Not going out in the pouring rain with my elderly father after traveling all day...then waiting fir the guy next to our car to find first gear to move his car so we could get in ours again with our elderly father who was completely soaked by then.
10.0 ExcellentNov 18 2020
Pros: The car pick-up at Eugene Municipal Airport (EUG) was very friendly. Especially, the young lady (Amber) at the Dollar Rent Counter at the airport was very helpful. She upgraded our car on our request with reasonable additional charge. This change made our long journey from Eugene, OR to Los Angeles, CA very comfortable.Cons: Ref: Rental Record # 596198282; Vehicle: 2019 Chevrolet IMPALA License: CA 8JBG642 Car has in-built GPS, which was quite handy to go to different locations. But for a number new locations it didn't work as it was not updated. For example, it could not navigate us to some new locations in Folsom, CA. So we used our cellphone to drive to those locations. (GPS needs to be updated) The car drop-off was at LAX airport. We drop the car at the shown location. But it was difficult to locate the Dollar drop-off as there was no clear sign and we were in hurry to do it because the drop-off location was not in the airport. Shuttle takes the passenger from that location to the airport. We could see the Hetz sign only. However, on advised of the present staff we park the car at a location and left the car key inside the car as told. As per agreement, before handing over the car there, we filled the tank completely with the gas. The tank was full. (We wish if we could have some kind of written receipt for it. That the staff has taken the car in the same condition as it was handed to us. Gas tank is full, and we owe nothing.)
7.2 GoodSep 1 2020
Pros: Exactly what we needed for our long trip cross country. Perfect.Cons: Car could have been cleaned better particularly since it had the enhanced sticker on the door. We had to do extra cleaning.
4.0 OkayJul 25 2020
Pros: Absolutely nothingCons: Return my money in this time of Covid-19... was unable to work with you to get refund or credit voucher. Only company that did that....
8.0 ExcellentMar 22 2020
Pros: Everything good more signs on were to go to get key /check in return is clear on were to go
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From $48/dayRated #7
Budget
7.5 Good (27 reviews)
2 locations in Eugene
Budget
Locations in Eugene
1515 Highway 99 North+1 541 461 3741
Monday09:00 - 12:00
Tuesday09:00 - 12:00
Wednesday09:00 - 12:00
Thursday09:00 - 12:00
Friday09:00 - 12:00
28801 Douglas Drive, Suite 6+1 541 463 0422
Monday08:00 - 17:00
Tuesday08:00 - 17:00
Wednesday08:00 - 17:00
Thursday08:00 - 17:00
Friday08:00 - 17:00
Saturday08:00 - 17:00
Sunday08:00 - 17:00
  • 7.4
  • 7.1
  • 7.6
  • 7.7
  • 7.7
Recent reviews
10.0 ExcellentJul 25 2019
Cons: Crystal the manager was terrific so it couldn’t have been too much better. She fixed a computer glitch that showed me bringing in the car with less miles than when I picked it up.
2.0 MediocreJun 25 2019
Pros: Horrible customer service. Nothing to like.Cons: Reserved and received a confirmation number. Paid an uber to get us to the pickup location only to have a very rude young lady say they dont honor reservations made in the last 24 hours. Completely bad attitude, unapologetic for our wasted time and money and no real explanation given for any of it.
9.2 ExcellentJun 16 2019
Pros: The staff was really friendly and politeCons: I wish I had received a larger car, since I'm tall.
10.0 ExcellentJan 17 2018
Efficient & FriendlyPros: Well prepared staff made pick-up a pleasant experience. I was in and out quickly. Drop-off and billing was equally easy and efficient. High marks!Cons: Pick-up location was further from downtown Eugene than I liked.
4.0 OkaySep 20 2017
Management problemsPros: We got upgraded to a kia Sorento. We really enjoyed the vehicle, very comfortable, good gas milage.Cons: The vehicle was not on-site when we arrived; they had to go get it. The price we paid was not the price stated when we made the reservation on-line. When we pointed out the discrepancy, the agent said she would figure it out and call us after we were on our way. She did not do this at any time. The vehicle was not clean when we when it was rented to us, outside or inside. Finally, several other people were in the place when were were waiting for our vehicle; two left in quite a huff. One said that their whole trip was ruined and the other said that they did not live up to what was promised or agreed to. Someone ended up picking her up rather than in a rental.
2.0 MediocreJun 11 2017
Would not take credit card/debit cardPros: Saved myself almost 300 dollars.Cons: The fact wife did not have a car to use while on her visit.
2.0 MediocreMay 2 2017
Pros: NothingCons: Website kept giving an error message so after 3 times entering my credit card details, I gave up. Called the local number, no one took the call. Rented from another company.
10.0 ExcellentMar 6 2017
Easy and fast!Pros: I walked right up, no line. They had all my paperwork. Car was waiting in good condition. I was off the plane and in my car driving away in less than 15 mins. It's a small airport but the service was cheerful and good.
10.0 ExcellentJan 31 2017
FordPros: Clean, sporty. Could have used someone telling me how to open the trunk, turn on lights.
10.0 ExcellentDec 22 2016
Great Car, Great service!Pros: Great Car...fast pickup. I was out the door within 5 minutes. The weather was horrible (sleet/ice) so getting in the car and out of town to head south was really important to me. The car (a Tahoe) was brand new and a great choice for this type of weather. I really loved that there was no drop fee on my one way trip to Medford. Staff at both locations were great and efficient. Highly recommend.
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Sunnycars
1 location in Eugene
Sunnycars
Locations in Eugene
Mahlon Sweet Field, 28801 Douglas Drive
Recent reviews
U-Save
1 location in Eugene
U-Save
Locations in Eugene
4055 Franklin Blvd+1 541 363 8888
Recent reviews
254 travelers who rented a car in Eugene gave the car agency they used an average rating of 7.8

Car rental locations in or near Eugene

Good to know

Most popular agency

Hertz

Most popular car type

Economy

Average price

$57/day

Good deal

$45/day

When to book a rental car in Eugene

Average daily price per month
Rental car prices as pick-up date approaches

Top tips for renting a car in Eugene

  • A rental car is the perfect way to explore not only Eugene, but also other jaw-dropping locations in Oregon that are within reach. A car will give you the advantage of navigating freely across the state without having to depend on public transportation, allowing you to either go west to the Oregonian coast with its wild beaches, or east towards the many national forests of the Cascade Range, including Willamette National Forest, which is a 30-minute drive from Eugene.
  • Most of the big car rental agencies, including Alamo, Avis, and Enterprise, can be found at Eugene Airport (EUG), also known as Mahlon Sweet Field, which is less than 12 miles northwest of the city center. The car rental desks are situated within the terminal – just follow the Baggage Claim signs and then take a right. The rental cars are typically parked across the street from the main entrance.
  • Navigating Eugene is pretty straightforward, and you’ll be able to reach most places surrounding the city with a GPS. If you’re driving in the winter, remember you will most likely need good snow tires and chains. Oregon’s highways have “Snow Zone” signs, which indicate the current chain and traction tires’ requirements, so keep an eye out for those. If you’re driving in the rain or snow, allow yourself more time to get to places and be extra alert.
  • Eugene is one of the least congested cities in the country, but you will still see more people on the roads during morning rush hour (between 7:30 a.m. and 9 a.m.), when people go to work and parents drop off their kids, and then again after 5 p.m., as everyone heads home. The I-5 towards Portland can get quite crowded too, so make sure you plan your journey in advance if you’re either heading there or driving from there to Eugene.
  • 25% of our users found rental cars in Eugene for $45 or less
  • Book your rental car in Eugene at least 1 day before your trip in order to get a below-average price
  • Intermediate rental cars in Eugene are around 39% cheaper than other car types, on average

FAQs about renting a car in Eugene

  • Some car rental companies in Eugene which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Enterprise and Dollar

  • On average a rental car in Eugene costs $57 per day.

  • In the past 72 hours, the cheapest rental cars were found at Avis ($46/day), Enterprise ($46/day) and Hertz ($48/day). In the last 72 hours the cheapest rental car price was found at Avis 1515 Highway 99 North 97402 (4 miles from city center).

  • Based on ratings and reviews from real users on KAYAK, the best car rental companies in Eugene are Alamo (8.8, 63 reviews), Enterprise (8.3, 125 reviews), and Hertz (7.4, 126 reviews).

  • The average gas price in Eugene is $3.40 per gallon over the past 30 days. Filling up a gas tank costs between $41 and $54, depending on the car size.

  • Economy (Hyundai Accent or similar) is the most frequently booked rental car type in Eugene.

  • Car rental companies onsite at Eugene airport include Hertz, Enterprise, Dollar, Budget, Alamo, Avis and National.

  • Car rental companies that offer shuttle or pick-up services from Eugene airport to off-airport locations include Hertz, Enterprise, Budget, Alamo, Avis, and National.

  • Take a look at our extensive car rental location map to find the best rental cars near you.

  • A Economy car rental in Eugene costs $57 per day, on average.

  • A Standard car rental in Eugene costs $57 per day, on average.

  • A Compact car rental in Eugene costs $55 per day, on average.

  • In Eugene, cars are most frequently rented at Dollar 28801 Douglas Drive Ste 8 (8 miles from city center).

  • On average a rental car in Eugene costs $398 per week ($57 per day).

  • On average a rental car in Eugene costs $1,705 per month ($57 per day).

  • A mid-sized sedan is a good option for travelers wanting to drive through Eugene and towards the coast. If you’re planning on heading to the mountains and lakes, and especially if you’re with family or a group of friends, an SUV might be the best option. In the winter, a four-wheel drive is especially recommended.

  • The speed limit within the city is usually 25 miles per hour (mph), but it may be as low as 15 mph in certain residential areas, so keep an eye out for posted signs. Most open rural highways have a speed limit of 55 mph, and interstate highways have speed limits that range between 65 mph and 70 mph.

  • The average gas prices in Greenville are approximately $2.90 per gallon. Lower prices can range anywhere between $2.41 and $2.79 per gallon. If you’re planning on embarking on longer journeys or if you’re heading to more remote locations, make sure you fill up the tank before taking off.

  • The City of Eugene offers the first hour of parking free of charge, as well as weekends, in any of the many Overpark and Parkade parking garages downtown, such as the Public Library one. The rates thereafter are $1 per hour and $6 per day. Street parking meters operate from 7 a.m. to 6 p.m., Monday through Saturday, and they charge about $1.20 for 60 minutes and $6 for five hours.

  • Finding the right price, understanding the add-ons and staying up to date with policy changes can be a challenge. That’s why KAYAK has produced the ultimate guide to renting a car to help you cut though the jargon and make the right choice for your rental car. Find tips and insights for how to book your rental, what car rental insurance you’ll need, how to deal with a car rental agency and what extra fees to expect (and avoid!).