Holiday Inn Chengdu Century City-Easttower

The hotel offers an excellent location next to several venues most people want to see, comfortable rooms, and a good dining room.

Yes, the hotel's location is ideal for events and sightseeing, being within walking distance to event locations and close to several popular venues.

Some guests have mentioned concerns about cleanliness, such as dust in the room and uncleaned floors. However, the hotel has received positive feedback about the cleanliness of the rooms and the dining area.

While there have been some concerns about the responsiveness of the staff to requests, the hotel has also been praised for its reasonable approach to resolving issues, such as a mix-up in reservations.

The hotel has a fitness center in the Holiday Inn West tower, about 100m away across the road. Additionally, guests should be aware that the restaurant may not be open for late-night dining, and it's advisable to confirm room service availability in advance.

The fitness center is actually located in the Holiday Inn West tower, about 100m away across the road, so be sure to clarify this with the front desk to avoid any confusion.

Double-check your room type to ensure it meets your preferences, as some guests reported being assigned smoking rooms despite not requesting them.

Some guests mentioned issues with cleanliness, particularly regarding dust, hair, and the cleanliness of the bathroom, so it may be helpful to communicate any concerns to the staff promptly.

If you anticipate dining late, it's advisable to confirm the availability of room service, as some guests experienced restaurant closures and encountered challenges with late-night dining requests.

If you need your bedding changed, consider following up with the staff to ensure your request is fulfilled, as some guests encountered issues with this during their stay.

Communicate clearly with the staff, especially regarding specific requests, as some guests felt that language barriers led to misunderstandings and service issues. Using a translation app may be helpful in such situations.

Keep an eye on the maintenance of room amenities, such as cups and toiletries, as some guests reported inconsistencies in their replenishment.

The hotel's location is praised for its proximity to event venues, but it's noted to be far from the city center, so consider this when planning your activities.

Be mindful of potential room odors, as some guests reported encountering smells of smoke and uncleanliness, particularly in smoking rooms.

In case of reservation mix-ups, the hotel has shown flexibility in charging only for the first night during peak demand periods, as reported by a guest, indicating a reasonable approach to such situations.