Hotel Mars

Hotel Mars offers free parking and a complimentary airport shuttle service for the convenience of its guests.

Some guests have expressed concerns about the cleanliness of the rooms, mentioning issues with dirty towels, stained blankets, and a lack of cleanliness in the bathrooms. The hotel management should address these concerns to ensure a more pleasant stay for future guests.

Guests can enjoy a complimentary breakfast at Hotel Mars, which is a family-friendly amenity offered by the hotel.

Some guests have mentioned concerns about the quality of the beds, indicating that the bed mats were dirty and the rooms had a bad smell. The hotel should take steps to address these issues to improve the overall guest experience.

Several guests have raised concerns about the customer service at Hotel Mars, citing issues such as unclean rooms, lack of hot water, and poor communication regarding bookings. The hotel management should focus on improving customer service to ensure a more positive guest experience.

Some guests reported issues with payment methods, so it's advisable to confirm the accepted payment methods and ensure the booking is properly acknowledged.

Several guests mentioned cleanliness issues, such as stained blankets and dirty towels. It's recommended to inspect the room upon arrival and request a change if necessary.

The hotel offers a free airport shuttle, but some guests experienced confusion or inconvenience regarding this service. It's best to confirm the shuttle schedule and availability in advance.

While the hotel provides complimentary breakfast, guests suggested exploring nearby dining options such as Junior Kuppanna, located next to the hotel, for additional meal choices.

Numerous guests highlighted the lack of hot water in their rooms. It's advisable to inquire about this issue and request a room with reliable hot water supply.

Some guests encountered issues with their confirmed bookings upon arrival. It's recommended to double-check the reservation with the hotel directly to avoid any inconvenience.

Considering the mixed reviews on room conditions, it might be beneficial to request a room with a pleasant view to enhance the overall stay experience.

Given the varied feedback on room facilities, it's advisable to confirm the availability of essential amenities such as functional air conditioning, clean linens, and working televisions before settling in.

Several guests faced challenges related to online booking, including discrepancies in room types and prices. It's recommended to communicate directly with the hotel to clarify any online booking details.

Some guests experienced issues during check-in, including unexpected additional payments. To avoid such situations, it's advisable to clarify the hotel's check-in policies and any associated costs beforehand.