Outland Chalet & Suites Great Smoky Mountains

The rooms are beautiful, comfortable, and well-maintained. Some rooms feature in-room gas fireplaces and soaking tubs, providing an excellent experience.

The staff is exceptional, friendly, and attentive. They reach out to guests before arrival and provide excellent service during the stay.

While the road to and from the property may be a bit terrifying, especially at night, it is noted that it could be widened or improved for better accessibility and safety.

The property offers a mix of a cabin in the woods with amazing architecture and technology, providing a peaceful and unique experience for guests.

The property is surrounded by beautiful trails with stunning views, making it perfect for families and nature enthusiasts. Additionally, the nearby attractions include a casino, zoo, and various parks for added entertainment.

Guests highly recommend booking a spa suite for the in-room gas fireplace and soaking tub, providing an excellent experience.

Some guests found the road to and from the property terrifying, especially at night. It's advisable to be cautious and consider the road conditions, especially when driving at night.

The chalet offers beautiful views, making it worthwhile to opt for a room with a balcony or terrace to fully appreciate the stunning surroundings.

The exceptional staff reached out to guests before arrival, ensuring a welcoming and attentive experience. Engaging with the staff for any assistance is recommended.

While the property is well-maintained, some guests suggested a little more attention to cleaning the outdoor furniture. It's advisable to check the cleanliness before use.

Guests appreciated the unique combination of a cabin in the woods with modern architecture and technology, making the stay peaceful and enjoyable.

Take advantage of the nearby hiking trails and attractions such as the Harrahs Cherokee Casino and the Cherokee Zoo, offering a variety of activities for different preferences.

July is considered the low season, which might offer a quieter and less crowded experience for those seeking a more peaceful retreat.

Some guests noted the absence of a hand washing sink in the bathroom as a negative. It's advisable to check the bathroom amenities based on personal preferences.

Families can enjoy the indoor play area and kid-friendly amenities, making it a suitable choice for a family getaway.