Hallmark Hotel Wrexham Llyndir Hall, near Chester

We got married here in 2006 so are very fond and it has a special place in our hearts.. we often have returned 6-7 times over the years and enjoyed the visits. Firstly we are not complaining in any way that’s not us, everything about check in was great staff very polite couldn’t fault them, for us a few issues where we felt we need to point out are as follows... the food mains in the restaurant just very standard food we wouldn’t eat there again if were honest.. the gym looks tired and out dated equipment and could do with a clean.. the pool wasn’t ok to use an email notifying us would have been great as we came early to use this before check in. The mirror in the bridal suit has please clean me written in dust by a previous guest and still it hasn’t been cleaned. The toilet kept blocking and the bath doesn’t empty as the plug needs fixing. Breakfast was ok the hash brown and sausage were so over done the hash brown shattered when you tried to cut it. All in all we made the most of things but it was never like this in the years before a a bit sad to see it like that.. the building and grounds however are as stunning as ever. I tried to be truthful and hope the feedback helps. Many thanks

The building is very impressive and the grounds are great, especially if you have a dog.

Our first impressions were great on the outside. The building and grounds are very nice but once standing in front of reception and being made to wait without being acknowledge was disappointing. The receptionist was trying to take a payment from somebody and it wasn't going through so she kept trying. She didn't even acknowledge that I was looming over her in front of her desk. The room was tacky and needed a good make-over. Maybe it's because it's a "dogs" room but it was very expensive for what it was.