Hotel Lagoon
Mexico, Manzana 19, 77900 Chetumal, Quintana Roo, Mexico
+52 983 834 5270
Cheapest
rate per night
8.1
Excellent
based on 281 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| KAYAK | $17 |
| Hotels.com | $27 |
| Booking.com | $28 |
Good to know
Value for money |
8.3 |
|---|---|
Distance to city center |
5.7 mi |
Location rating |
7.7 |
Rooms
Queen Rooms
$27+
Bed type
Provider
Nightly
Unknown
$27
per night
Unknown
$28
per night
Reviews
Pros
| "Great staff, room, pool and breakfast." | (in 5 reviews) |
|---|---|
| "Generally, clean room and bathroom" | (in 7 reviews) |
| "Hotel Lagoon is a little paradise." | (in 3 reviews) |
Cons
| "Breakfast not as advertised at hotel." | (in 5 reviews) |
|---|---|
| "Breakfast not as advertised at hotel." | (in 3 reviews) |
| "I will never recomend this place don't even put a step on it" | (in 2 reviews) |
Traveler rating
26
19
6
3
1
Time of year
Traveler type
Show reviews that mention
+
| tiny room | in 29 reviews |
|---|---|
| nice staff | in 24 reviews |
| pool nice | in 20 reviews |
| area around hotel | in 17 reviews |
| nice breakfast | in 17 reviews |
| bed comfortable | in 10 reviews |
| place to stay | in 10 reviews |
| value for money | in 10 reviews |
| city center | in 8 reviews |
| belize | in 6 reviews |
| friendly and helpful | in 5 reviews |
| full-size | in 3 reviews |
| recent remodel | in 3 reviews |
| snug | in 3 reviews |
| grease or oil | in 2 reviews |
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About
Overview
When you stay at Hotel Lagoon in Santa Elena, you'll be 13 minutes by car from Laguna Milagros. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and coffee/tea in a common area. Free self parking is available onsite.
Hotels.com
Features
8.1 Excellent
based on 281 reviews
8.2
Cleanliness
7.9
Comfort
8.4
Staff
8.3
Value for money
Check in |
2:00 PM |
Check out |
12:00 PM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Free Wi-Fi
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Terrace/Patio
Daily housekeeping
Increased accessibility
Family rooms
Beach towels
Currency exchange on-site
Grocery deliveries
Fire extinguisher
Laundry facilities
Laundry service
Free toiletries
Room service
Smoke alarms
Shower
Contactless check-in/check-out
Tour desk
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Process in place to check health of guests
Outdoor pool
Kids meals
CCTV outside property
Restaurant
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Tile/marble floor
24-hour security
Air-conditioned
Toilet
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
Children's television networks
All plates, cutlery, glasses and other tableware have been sanitized
Delivered food is securely covered
Complimentary breakfast
Guests can opt-out of accommodation cleaning service
TV
Free parking
Staff follow all safety protocols as directed by local authorities
Private bathroom
Garden
Private check-in/check-out
Wardrobe or closet
24hr front desk
Designated smoking area
Storage available
Private parking
FAQs when booking at Hotel Lagoon
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Photos
All Photos
01 of 10
Reviews about Hotel Lagoon
“The staff were incredible (especially Ephraim), the grounds are beautiful, they've got a lot of cute little accents on an old motel. The breakfast was great, free coffee 24 hrs, & there is even a resident doggie that's just the sweetest! Pool was really well kept--we just didnt fo swimming this time. When the Free Zone/Zona Libre to Belize is open (Belize is closed to visitors b/c of Covid), its just down the street. There are also convenience stores, 2 farmacias, a hardware store & several little cocina economicas. This property is definitely old and basic but they have made some cute updates and it is VERY clean. The shower was nice & big & good pressure, but the mattresses were a little hard for us (could bring our bed cushion next time). Thank you!”
“The hotel is located in a very quiet zone and ideal for spending a one night. The staff is very friendly and provide excellent customer service. It is a great choice since the room are very big.”
“Price was good as well as a nice breakfast. Very nice outside sitting area”
“The room was very nice and there were no mosquitos. The swimming pool area was beautiful”
“Quiet place Nice coffee Light breakfast Friendly”
Location
Most Popular Landmarks
- Oxtankah Ruins 12.9 mi
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