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Hotel Villanueva

Carmen Ochoa de Merino 166 entre 5 de Mayo y 16 de Septiembre, 77000 Chetumal, QR, Mexico
+52 983 267 3370

$28+

Overall guest ratings

7.7/10 Good
Based on 572 reviews

Review highlights

  • 9.2
  • 8.8
  • 7.8
  • 4.7

Nearby

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    About

    In the heart of Chetumal, Hotel Villanueva is close to Palacio Municipal De Othon P. Blanco and Museum of Maya Culture. This 4-star hotel is within the region of Oxtankah Ruins and Santa Rita Archaeological Reserve.

    Rooms

    Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

    Amenities

    Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Cooked-to-order breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Car rental
    • Laundry service
    • Room service
    • Bicycle rental
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Concierge service
    • Spa
    • No smoking
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 572 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to sightseeing."
      8.6 "City centre within easy reach, said 86%."
    • 8.8 "Food is delicious."
      7.8 "78% loved the dining experience."
    • 7.8 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% found the restaurant service to be one of the best."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      6.9 "Only 69% said rooms were big enough."
    • 4.7 "Not very clean."
      3.0 "70% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      2.1 "79% complained about the bathroom."
      3.8 "62% thought they were poorly maintained."
      2.0 "80% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      0.9 "91% thought the tv was sub-standard."
      4.6 "Air conditioning was criticized by 54%."
    • 0.9 "Disappointing internet connection."
      0.5 "95% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 394 reviews
    • 9.3 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.5 "Good value."
    • 7.8 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 6.3 "Breakfast is mediocre."
    • 6.1 "Average comfort."
      6.0 "Beds were acceptable for 60%."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      4.5 "Air conditioning was criticized by 55%."
      3.8 "62% thought they were poorly maintained."
    • 4.6 "Not very clean."
      2.9 "71% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 0.7 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall Rating

    7.8 Good
    Based on 91 reviews
    • 8.9 "Location is great."
    • 8.7 "Food is delicious."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 5.4 "Pool is mediocre."
    • 4.4 "Not very comfortable."
    • 3.7 "Rooms are not good."
    • 0.8 "Disappointing internet connection."
      0.4 "96% said the wifi quality was bad."
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    Overall Rating

    7.6 Good
    Based on 85 reviews
    • 8.9 "Location is great."
    • 8.8 "Food is delicious."
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 6.9 "Vibe was decent."
    • 4.8 "Not very comfortable."
    • 4.6 "Not very clean."
    • 3.6 "Rooms are not good."
    • 1.1 "Disappointing internet connection."
      0.6 "94% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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