Cons (-) Booked a room with king size bed, but received a room with regular double beds.....faulty in room phone (no wake up call).....beds too soft.....pillows to high (unable to sleep...creates neck muscle cramps)
2 stars
Hotel Casa Blanca
A. Álvaro Obregón No 312 Col. Centro, 77000 Chetumal, Quintana Roo, Mexico
Chetumal, Mexico
See location+52 983 832 1248Photos of Hotel Casa Blanca
Overview
Hotel with a 24-hour business center, steps from Palacio Municipal De Othon P. Blanco A 24-hour business center, a conference center, and spa services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite. Change of towels is available on request. Hotel Casa Blanca offers 81 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. These individually decorated accommodations include dining tables. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Chetumal hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Amenities at Hotel Casa Blanca
- Free Wi-Fi
- Free parking
- Business center
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
- Internet
Accessibility and suitability
- Entire unit located on ground floor
- Entire unit wheelchair accessible
- Increased accessibility
- Roll-in shower
- Elevator
- Shower chair
- Accessible by elevator
- Hypoallergenic pillow
- Adapted bath
- Allergy-free room
- No smoking
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by elevator
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Conditioner
Services and conveniences
- Business center
- Car rental
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Tour desk
- Key access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
- Walk-in shower
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Fold-up bed
- Socket near the bed
- Alarm clock
- Wardrobe or closet
General
- Seating area
- Garden view
- Soundproof rooms
- Telephone
- Tile/marble floor
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
Dining
- Electric kettle
- Kettle
- Food can be delivered to guest accommodation
- Dining table
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Outdoor
- Balcony
- Garden
Laundry
- Iron and ironing board
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Reviews of Hotel Casa Blanca
8.9
Very good
1160 verified ratings
Wonderful
608
Very good
234
Good
213
Okay
49
Fair
30
Mediocre
15
Poor
11
Summary of reviews
Guests say
Overall, guests had a mixed experience at the hotel. Many expressed dissatisfaction with the wifi and service quality, citing unfriendliness and communication issues. However, they appreciated the cleanliness of the rooms and the spaciousness, along with good value for the price. The hotel is suitable for short stays but lacks some amenities like breakfast and sound insulation.AI-Generated from customer reviews
Reviews(2)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
8.9 out of 10
685 reviews
7.1 out of 10
2 reviews
All reviews
Pros (+) Price
Cons (-) Very basic
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Hotel Casa Blanca?
The hotel offers extra-long beds, feather pillows, and comfortable mattresses to ensure a good night's sleep.
Is parking available at Hotel Casa Blanca?
Yes, the hotel provides free parking, making it convenient for guests with vehicles.
How is the food quality at Hotel Casa Blanca?
While the hotel does not have a restaurant, guests can have food delivered to their accommodation, and there are dining options nearby.
What is the cleanliness like at Hotel Casa Blanca?
The hotel ensures cleanliness with daily housekeeping, and guests can expect clean and well-maintained rooms.
What is the customer service like at Hotel Casa Blanca?
The staff at the hotel are friendly, accommodating, and provide a warm and welcoming atmosphere for guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Noise
Some guests reported noise disturbances, so consider requesting a room away from potential sources of noise, such as the street or common areas.
Check Elevator Availability
The hotel's elevator may not always be operational, so if this is a concern, it's advisable to check the status of the elevator before booking.
Consider Bringing Earplugs
Due to potential noise issues mentioned by some guests, bringing earplugs may help ensure a peaceful night's sleep.
Explore Nearby Oxtankah Ruins
Take advantage of the hotel's proximity to the Oxtankah Ruins, located just 9 miles away, for a convenient and interesting excursion.
Confirm Internet Quality
Some guests experienced issues with the internet, so it's recommended to confirm the quality of the internet connection if reliable Wi-Fi is essential.
Request Additional Towels
If you anticipate needing extra towels, it may be beneficial to request them in advance, as some guests mentioned receiving fewer towels than needed.
Consider Bringing Toiletries
While the hotel provides some toiletries, guests have mentioned a lack of certain items, so bringing along any specific toiletries you prefer is advisable.
Check Room View Options
Guests have praised the views from certain rooms, so consider inquiring about room options with desirable views, such as those facing the garden or offering a balcony.
Inquire About Early Check-in Flexibility
Some guests experienced inflexibility with early check-in, so it's advisable to inquire about this in advance if needed.
Verify Restaurant Availability
As there is no on-site restaurant, it's recommended to verify nearby dining options or plan for meals accordingly.
Location
A. Álvaro Obregón No 312 Col. Centro, 77000 Chetumal, Quintana Roo
What's nearby
- Oxtankah Ruins9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Casa Blanca
Low season | November |
|---|---|
High season | September |
Average price (weeknight) | $55 |
Average price (weekend night) | $49 |
When to book a room at Hotel Casa Blanca
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Hotel Casa Blanca
FAQs when booking at Hotel Casa Blanca
Nearby hotels and places to stay
Closest
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See most recommended stays in ChetumalGood to know
Value for money | 8.9 |
|---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Chetumal |
Distance to airport | 1.6 mi |
Everything you need to know for your stay in Chetumal
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