Chihuahua Hotels

The general attitude of the staff.

The parking area. The maid let used lotion instead a new item.

NOTHING! I think it was my fault since I did not see the star level.

Left a ring in the room and they said they did not find it! The building is super old and in terrible shape never going back!

not a good experience terrible building, old and not very clean, average staff

Location and cleanliness. Proximity to restaurants.

Check in was at 2pm. Too late in my opinion.

Good location.Cheap-ish

Ice machine broken for 4 out of 5 days.Bed was like a rock.

nothing

everything

Nothing

The place smelled terrible. My room was dirty.. Hairs in the shower

food was great ..

had problem with a valve on sink.

it was great hotel security for cars was good

I have been going to Chihuahua for the last 5 years ( For Buiseness and pleasure) and this is the only Hotel I will stay at. Staff is very frendly, safe location, clean. Not much to do close by but if you have time the staff have great recomendations. You could get cheeper rates down the street but I would not recommend. Stay here once and you will be hooked!

It was nice and clean. It was a good value.

It was a bit farther than I thought it would from the area I was visiting.

Clearly the glory days have gone for this hotel, everything looks old and cheap, also I didn´t get the type of room I was expecting. The staff couldn´t care less about the service. I think didn´t get a good deal for my money.

The hotel was clean and the although i had experience with the breakfast rules, i must say it was good.

The rules of the hotel were excessive. I had made a reservation for two queen beens and although i had prof of this the hotel personal insisted to give me a king bed with a sofa bed. A day later the manager called me to fix the issue, but by this time it was already to late. When asking for extra pillows i had to sign for them, are you serious? These rules made me feel like if the hotel was going bankrupt. Not only that but when going for breakfast they had a girl taking role just to make sure you were a guest in the hotel. The hotel does not have well defined the cliente they serve , i found these rules to be very disrespectful to me and my family.

The service and the kindness

Breakfast, both ladies did a fantastic job with the food. Front desk, made me feel very welcomed, great attitude.Hotel Employee, did a great job cleaning my room, 125. Bathroom shower needs soap tray. Morning security guard, effective.

Overall, I liked the personal, breakfast and the ubication of the Motel.

The location was very well, is near to town.

Doesn't has pool

Great location, great value for your money.

Room was a little small, but it's what you would expect.

Helpful staff. Quiet rooms although on a very busy street.

No refrigerator in room.

I have stayed several times before and it was great.

On this visit I got a room with an old hard as a rock mattress. Not at all what I am used to getting there.

Location

I didn't get the buffet for free ihad to pay for it!!# I thought your price included the buffet

Hola, Since I had a late arrival, I called the front desk in order to inform them on my way to the Hotel. When I got there, they informed me that they sold my room and I had to search for a room somewhere else. It was midnight and I was upset

The price was good for the facility. It was clean and the employees were friendly. The location was very convenient.

The pool water was VERY cold ! We were only able to stay in the water for a few minutes. The weather was quite warm, so I don't understand what the problem was.

Location- Close to stores Restaurant food was good

It does not have an elevator. Very difficult to carry big items up & down They did not have our reservations made by Kayak. continental Breakfast was not included like mentioned in Kayak. Issues with AC Restaurant service was very slow We had to keep going to main office to program our key. It will not work often.