Church Stretton Hotels

The room overall was very good plenty of space. The decor was to a high standed. The shower was poor, breakfast was not the best! the tv in the room should be updated.

On Arrival the Hotel was well presented Room was nice, However the bathroom was dirty, mould / discolured around the bath and shower screen quite off putting. Sorry

In ownn grounds, pool and gym, friendly and helpful staff

The spa facilities were very good On the whole the hotel staff all gave poor service

Dinner Bar staff and poor service there

The receptionist ( training to be a clinical psychologist ) was the most smiley ideal receptionist and of course gave the most wonderful first impression.Other staff excellent ,good breakfast and inclusive use of the spa is terrific value.will come again. The electric storeage heater in room 60 was not particularly efficient

Price

Very comfy bed Large Bath Log fire in Lounge Excellent breakfast

Very friendly hotel staff, good food. some of the decor is very tired

The choice of lounges, restaurants, bars. We also enjoyed the breakfasts, and found all of the staff pleasant and helpful. The bedroom was outdated (regardless of the old character of the hotel) and parking was difficult. Possibly, locals use the parking facilities on a Saturday and there were no spaces left for hotel guests.

warm with big open fires, town centre location with car parking Poor selection of wine, drinks very expensive

Hotel is in a good location, staff were polite and helpful, breakfast and buffet lunch were satisfactory Rooms were a little tired looking and shower facilities old fashioned

None There wasn't any hot water when I used the shower. On arrival we ordered some tea and coffee, as we were too early to check in, and had to wait nearly 30 minutes for it. I felt this wasn't really acceptable considering I had been driving for almost 3 hours.

Staff very pleasant and helpful. Food good value and good quality for the price. Handy for the centre of Shrewbury. Room 101!was very cold despite 2 rads being on. Towel rail in bathroom wasn't working so bathroom was freezing cold. Despite reporting the fault nothing was done about it for 3 days. Noisy[traffic] and not much room to work. Pillows poor and need replacing.

Friendly, polite, unobtrusive staff. Good food, clean and tidy. The staff responded well when I asked for another bed in the room for my son to stay. The lady (Portugese or Spanish), that served breakfast was lovely, and a real asset to the hotel. The Darwin room is a feature of the hotel and allows for private family dinners and meetings away from the main dining area. It would have been nice, being as my stay was over the Christmas period and temperatures were in minus double figures to have been offered an upgrade to the main hotel.

Good food. No toothbrush and no toothpaste. The customers should be well informed of this beforehand. As a frequent traveller, I can't really accept this is common practice.

Stay was dissapointing, expectation was high with a rate of £94.50 ! Rooms are very sad and tired, bathroom was poor, shower thermostat was broken. Hotel needs several thousand £ spent to bring it up to a comfortable standard. Evening meal was excellent and staff were good.

Rooms were clean and staff were friendly and helpful Breakfast was good with plenty to eat. I would definately stay again.

situation, very convenient could do with a few finishing touches

Clean and tidy, staff helpful and friendly No Parking, tv reception was poor.

Comfortable bed. Lots of clean white towels. Interesting old building. Handy for river. Noisy (near building site and pubs). Instant coffee with breakfast. Lots of stairs to climb with suitcase. Overpowering "air fresheners". No thermostat on radiator. Owner not particularly friendly.

The bathroom tiles and the wifi I found the brekfast staff unpleasant. It seemed as if he didn't want to be there - he keep banging the plates and cups about - in fact another breakfaster commented upon this. He was quite grumpy. Maybe he should look for a new job. The cleaning lady and the young girl were much nicer.