Guest reviews
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Overall Rating
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9.2 "Wonderful beach."10.0 "
Beach sports facilities are great , according to 100%." -
9.1 "Terrific location."9.8 "98%
appreciated the closeness to the beach ." 9.4 "94%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.7 "97%liked the proximity to sightseeing ." -
8.6 "Great service."9.4 "94% found the
staff to be very friendly ." 7.6 "76% thought theservice was very professional ." 8.8 "88% found therestaurant service to be one of the best ." 9.1 "Lovely bar service , according to 91%." 7.5 "Lovely pool/beach service , according to 75%." -
8.4 "Food is delicious."8.4 "84%
loved the menu selection ." -
8.1 "Breakfast is good."
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6.3 "Average amenities."6.4 "64% thought the
building was acceptable ." 6.2 "62% found thegrounds not bad ." 5.7 "57% said thearchitecture was not spectacular ." -
6.1 "Vibe was decent."
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5.5 "Sufficient wellness & sports facilities."
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4.4 "Value below average."2.7 "The
price was too high for 73%." -
2.9 "Disappointing internet connection."2.0 "80% said the
wifi quality was bad ."
Overall Rating
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9.3 "Wonderful beach."
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9.2 "Terrific location."9.8 "98%
appreciated the closeness to the beach ." 9.5 "95%liked the proximity to shopping ." -
8.9 "Great service."9.5 "95% found the
staff to be very friendly ." 9.0 "90% found therestaurant service to be one of the best ." -
6.9 "Rooms are ok."6.1 "Only 61% said
rooms were clean enough ." 5.9 "Beds were acceptable for 59%." -
6.3 "Average amenities."6.4 "64% thought the
building was acceptable ." -
5.8 "Vibe was decent."
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4.3 "Value below average."
Overall Rating
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9.2 "Wonderful beach."
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8.6 "Location is great."9.8 "98%
appreciated the closeness to the beach ." 9.5 "95%liked the proximity to shopping ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.4 "Great service."7.4 "74% said the
reception staff was great ." 7.9 "79% thought theservice was very professional ." -
8.1 "Breakfast is good."
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7.3 "Nice rooms."9.7 "97% thought
rooms were spacious ." 9.4 "94% thought theview was good ." 9.2 "92% found thekitchenette to be good ." -
6.8 "Average comfort."6.0 "
Beds were acceptable for 60%." -
6.8 "Pool is mediocre."
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6.1 "Average amenities."6.1 "61% thought the
building was acceptable ." 6.3 "63% found thegrounds not bad ." -
4.2 "Value below average."
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2.5 "Disappointing internet connection."1.6 "84% said the
wifi quality was bad ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
My room was more than satisfactory, boasting incredible water views from every angle of the large balcony. Inside the room, I felt surrounded by elegance from the crisp white linens on the large king sized bed to the high end furniture choices used to compliment the large kitchenette. The bathroom was luxurious and spacious, perfect for relaxation after a long day on the adjacent white sand beaches. The staff, particularly my wait staff at Shor; Aki and Nate, as well as my bartender, Krystin; made me feel right at home as if I had known them for a lifetime. With their pleasant welcome and eagerness to make my vacation as enjoyable as possible, it was easy to see why this resort is so highly rated. I will most definitely arrange for another stay soon to revisit this beautiful resort and its amazing staff and will be sure to recommend the Hyatt Regency in the future.
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7.4review from
N/A N/A
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7.7review from
the facility was amazing and so was the pool the sheets were not changed in our hotel in 10 days. the hotel doenst have its own housekeeping staff it looks like. every day was a different maid.
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10.0review from
Excellent food! Pool was not overcrowded, even on a holiday weekend. We were able to find a chair, no matter the time of day. Beautiful hotel. Friendly, gracious staff. Beds were comfy and we had more than enough pillows. Technically, the beach is across the street. But we had great views of the beach and the harbor, especially from the upper floors.
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4.2review from
Pool view of ocean. Loud construction noise outside room starting at 730 am. Not worth $400/night to have to put up with that. No bar/lounge.
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7.7review from
Beds were too firm Pillow were uncomfortable
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8.8review from
We loved the room and view of the pool deck. The location is adjacent to a pristine beach, the beach walk and not far from shopping, dining and transportation. My wife got a shell massage at the Sandiva Spa, which she said was very nice and worth the expense. Our ice maker in our fridge didn't work, but the staff was helpful, fixed it quickly and brought us a bag of ice. The hotel dining was also very good. There were plenty of options, local flavors and the food was delicious. There was nothing, that I noticed or experienced, that detracted from our short vacation. It's an upscale resort in a resort town. So the hallway carpeting is worn and wrinkling, and there are nicks and scuffs here and there. If you're the type of person for whom perfection is your expectation, then stop here. You're better off building your own perfect resort from scratch. Save this one for the rest of us.
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9.0review from
Staff excellent!!!! Fixed my problem with a bonus. Love those guys at the Hyatt...Worth every pretty penny! My reservation from Bookit.com did not arrive in time for my arrival. I waited in embarrassment for 45 min while trying to solve the problem over the phone. The manager took care of the problem later. I will never book a res with Bookit.com again!!!
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10.0review from
My room was more than satisfactory, boasting incredible water views from every angle of the large balcony. Inside the room, I felt surrounded by elegance from the crisp white linens on the large king sized bed to the high end furniture choices used to compliment the large kitchenette. The bathroom was luxurious and spacious, perfect for relaxation after a long day on the adjacent white sand beaches. The staff, particularly my wait staff at Shor; Aki and Nate, as well as my bartender, Krystin; made me feel right at home as if I had known them for a lifetime. With their pleasant welcome and eagerness to make my vacation as enjoyable as possible, it was easy to see why this resort is so highly rated. I will most definitely arrange for another stay soon to revisit this beautiful resort and its amazing staff and will be sure to recommend the Hyatt Regency in the future.
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10.0review from
Excellent food! Pool was not overcrowded, even on a holiday weekend. We were able to find a chair, no matter the time of day. Beautiful hotel. Friendly, gracious staff. Beds were comfy and we had more than enough pillows. Technically, the beach is across the street. But we had great views of the beach and the harbor, especially from the upper floors.
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8.8review from
We loved the room and view of the pool deck. The location is adjacent to a pristine beach, the beach walk and not far from shopping, dining and transportation. My wife got a shell massage at the Sandiva Spa, which she said was very nice and worth the expense. Our ice maker in our fridge didn't work, but the staff was helpful, fixed it quickly and brought us a bag of ice. The hotel dining was also very good. There were plenty of options, local flavors and the food was delicious. There was nothing, that I noticed or experienced, that detracted from our short vacation. It's an upscale resort in a resort town. So the hallway carpeting is worn and wrinkling, and there are nicks and scuffs here and there. If you're the type of person for whom perfection is your expectation, then stop here. You're better off building your own perfect resort from scratch. Save this one for the rest of us.
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9.0review from
Staff excellent!!!! Fixed my problem with a bonus. Love those guys at the Hyatt...Worth every pretty penny! My reservation from Bookit.com did not arrive in time for my arrival. I waited in embarrassment for 45 min while trying to solve the problem over the phone. The manager took care of the problem later. I will never book a res with Bookit.com again!!!
