They did not honor my reservations. There much mor
Pros: Absolutely nothing. It was the worst experience I've ever had with a car rental.
Cons: Absolutely nothing. It was the worst experience I've ever had with a car rental.
Dec 28 2016
NEED Credit card in hand to rent
Cons: Ordered car online sent employee there to pick it up, would not rent to him because he didnt have the credit card even though it was all set up online. Then after trying to set up a bill pay direct to have it charged, closed before we could get the car. Then charged the card anyway.
Jan 16 2017
Car had a flat
Pros: I liked how easy it was to swap out the car with the flat for a different car, but.....
Cons: ...we discovered the flat the morning we were to fly home, and we called the rental place and they weren't very helpful, short of "bring it here to get a different car". The tire was COMPLETELY flat, so we added a little air and crossed our fingers. Luckily we made it.
Mar 28 2017
Pros: Service was prompt, late pickup allowed for me to save paying for a day
Cons: Gave my car type away, had to get one that was smaller than what I reserved
Sep 16 2017
Pros: The agent was fast and pleasant. Thank you
Oct 15 2015
Budget car rental
Cons: Dropoff at Chattanoga Tn airport was not convenient especially with the traffic patterns
Went out of their way to make certain I was satisf
Pros: Made it clear what I thought and felt mattered. Really appreciated it. Will definitely make them my first stop when looking for a rental! Thank you!
Mar 21 2017
Max was awesome!
Pros: Service and knowing we had someone to call if we had any problems.
Apr 17 2017
Pros: Got a great deal because they needed to move cars out of Florida. Did not find this deal on the main enterprise website. They offered me three different cars to choose from, all in good shape. No complaints.