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Clean nice room also good bed and choice of pillows very nice. No service in breakfast and long waiting to be seated, AC not working in bedroom
Hotel staff were nice, friendly and helpful. The room was very clean and staff service of the room was excelent!, this is very important. It has the metro close (~300m). The price for breakfast is a little too high (20eur/person).
I had read some reviews about bad service so I went with low expectations but I was pleasantly surprised. The staff were friendly and helpful, anything we asked for we got.
the breakfast and the host at the hotel where real good
Very nice and helpfull staff. Subway station 5 min walk from the hotel. Room was nice and clean. Had to wait for a taxi for 20 min
The ease of access from the Peripherique Air Conditioning was not working correctly
It is near to the metro. The bed is not comfortable.
The hotel is located too far from the Metro station, which made it difficult to get there with many heavy bags.
Reception 24 hour. Mouses in the room. And reconstruction of the hotel. :(
The en suite bathroom was new and clean, the staff friendly. It was not noisy. Alot of stairs!
it was quite cheap
I like the location as its close enough to the metro station. The staff is very friendly and helpful and they speak good English. I would like to have my own bathroom although i know that its sharing, in the first place.
there is parking at all the only parking was talking about it is 2 mile away from the hotel and there is no elevator and the stairs are verey bad to climb and there is no help to curry the luggage.
I think the hotel is very nice and have the amicable staff. I will advise to stay here to my friends.The room was clean and had a nice appearance.So tnx for comfortable accommodation.))
The room appeared nice and clean with a new bathroom and shower. Bed was very uncomfortable like a rock and on a slope. There is no lift and we were on the third floor, but to be fair the receptionist did offer to hlep with the case upstairs. Decoartively very poor. No wardrobe in the room - some coathangers on the corner of the radiator!
Friendly hotel stuff, very helpful. Location can not be better. Unfortunately no parking available.
Rooms setup good for the space and the iPad. No snacks and limited food on the buffet along with price being too high for the food you received.
Very comfortable living room with easy access to outdoor patio. Perfect for our relaxing drinks Great staff service offer to contact taxi but high priced just to CDG 2 A
We really appreciated how clean and functional the room was, a very small micro-studio but designed well with clean countertops, a very clean bathroom, and easy to use controls for blinds/shower/tv etc. The large bed and towels were very comfortable. It was also helpful to have a casual restaurant/bar onsite, we had everything we needed after a long drive to the airport. The computer check-in was new for us and confusing at first, but the attendant was extremely helpful with all of our questions.
small room, but clean, modern, and convenient location
very clear, friendly staff, nice rooms shower kind of tiny, no parking space other than paying, not even for the first hour in which people come loaded with luggage and have to choice but to pay for the parking.
Hands off but fully available approach to customer service. Fully digitally connected as well as humanly connected. The staff is always available and extremely friendly. Fantasic rooms with great digital access on both entertainment and communication/internet. This is in my top ten hotels ever. I have been travelling for over 25 years worldwide. There was nothing I didn't like excecpt maybe the price of the brekfast buffett.
Close to the RER stop at CDG terminal 1, and easy access to all three CDG terminals. Rapid and easy automated check-in and check-out. Room was clean and well-appointed. The desk had three outlets in different voltages, as well as USB ports making charging devices and working easy. Bed was very comfortable, the blackout curtains shut out light effectively, and the room was quiet. Would have no hesitation staying at a citizenM hotel again. Meals were good, but expensive for the quality. Beaming media to the TV from the handheld pad is a nice touch, but it is difficult to figure out how to beam media to the TV while getting audio to headphones.
The staff was very friendly and helpful, highly recommended and great price.
Very modern and clean. Good service and in-room amenities. Free wifi...and easy check-in-check out Walking distance to the Airport price was a little higher
I was a honor member but did not have my members number on me at the time of check in but they gave me free WIFI on my word and came down with the information later that evening. I appreciate the honor service Since I prepaid and I was not planning to use any other services, I did not appreciate not knowing at check-in that there was a city tax that was not in the prepaid payment. Even though the amount was only 5Euro, I should have been told this at check-in and better yet it should have been part of the prepaid amount which state that is was room charge and taxes. I had limited funds since I was coming from vacation and I had spent most of my Euro's by the time I was checking out of hotel.
Clean room with comfortable beds. The tech gadgets in the room and the entertainment system were excellent Service was just ok. There were a bunch of very young staff with variable level of service mentality. They market a 24/7 canteen which is nothing more than a refrigerator full of pre made food. There was a warm meal offered at dinner for 23 Euro which was essentially self serve cafeteria food. We tried to get a cocktsil nightcap and we're told there was no alcohol service after midnight despite the fact that there was a staff member behind the bar. I asked if we could take a bottle of beer ( in the refrigerator ) to the room and the staff member made it clear he didn't want to answer the same question more than once. I've been to Paris many times and I don't recall a midnight curfew for alcohol. This wouldn't be such a big deal if they hadn't marketed the 24/7 canteen so heavily. The service was essentially hostel service.
Brand new Hotel with a very Chic attitude. We didn't stay in paris Long enough. At least 3 nights is needed to get a sense of this Beautiful City.
Easy, convenient access to Charles de Gaulle airport. Free wifi. Rooms are small but use space efficiently, so there was enough room for everything.
Ibis is conveniently located near the RER and the CDGVAL, very accessible. It is quiet, rooms are clean and decent price for one night's rest, before heading back home.
Very close to cdgval, efficient and clean. Many dining options but basic food. Rooms are very basic.
Location, very good breakfast and the space of the rooms. The staff is not very welcoming. the view of the room was very bad.
clean and the location of hotel
nice and roomy. nice view. good kitchen. Overall, a great stay.
Space of the rooms and comfort
Stayed at Fraser Suite in London, all of us said good. When we come to Fraser at La Defense, all of us say Wow - it excellent. 1. Less than 5 mins walk to metro. 2. Very nice, friendly and helpful front desk. 3. Our 2-bedroom are very comfort (very similar to N. America spacing). It not like normal hotel room in Europe - Fraser here provide a big room. Our 2 bed-room also comes with 2 balconies. 4. Quiet and fresh air (compare to Paris downtown) environment. If travel with 4 or more people, this is the 1st choice - no doubt.
Convenience of location and siz of the apartment. Plenty of space. Automatic switching on of the air conditioning at 6am every morning no matter whether it was off or not!!!
Hotel is located a stone's throw from the main Metro line, so it is in a convenient location, however it is in the business district.
Hotel staff is very friendly, rooms are large, location is very convenient even if you want to visit Paris, hotel is close to subway. nothing - all good
The space no diner facilities
the accessibility to the city any and the room quality
We stayed as a group. This hotel was ideal for us, having a separate kitchen. The location was great only a short ride in the metro The only complaint that we had was the room sounded like the wind was coming through the front door and was very noisy.
The service was amazing! Nothing, it was all great
a spacious room, nice bathroom, fantastic bed. the staff are very friendly and nice. breakfast: some pastry items were not fresh, the orange juice doesn't flow out of the container easily. sometimes the pastry items are not restocked in time.
Very comfortable and spacious room, good location, close to public transportation, very quiet. Very expensive Internet access - even 90 euros Paris hotels have free internet access !!!!
Location perfect for work at La Défense
Nearness to the business district. Good rooms. Good Service. Comfortable stay.
room, bad, location, car parking distance from metro
Comfortable room There was no vegitarian options on the menu except stir fry. I was extremely disappointed by this as all good hotels offer a much better range. Therefore, I had a sandwich.
The staff kindness and professionalism. The room quality. Nothing.
The location is ideal for working in La Defense. Staff were very friendly and helpful. It is very expensive. I had a hot chocolate which cost €5.50 which is a ridiculous price! And €10 per hour for internet use in the room is far too expensive. I would expect this to be included in the room price as that was expensive also.
quite and its location you have to walk through a very long stairs to reach the metro and the grand arch area. there is escalator but it wan out of service for 5 nights
Rooms are very clean and comfortable. Breakfast is great (even thu it is a bit expensive). First, small room was given to me (in corner), even we couldn't fit the my child cot inside. Then,it was changed after several arrgement with receptionest. Check-in time was long !. Escilators out side the hotel are not working. I have to claim 90 steps everytime I go out (with child seat). Internet is not free (expensive)
the comfortable bed No
It is close to subway, and rather quiet on weekends. The bedding is excellent, very comfortable. The route going to the hotel by car or taxi is so winding and takes a lot of turns within the district before reaching the hotel. This is due to the public traffic planning in La Defense, perhaps.
Room, location good for the sites, all the sites are the metro 1 line (yellow) which is the la defense. The food was expensive and of low quality.
The location is perfect. Now most of the hotels in the world provide free internet service. E.G. Concorde Lafayette in Porte Maillot, Paris
Fresh, clean, modern, simple Shower leaked under glass door - no lip to stop flow, duvets are too hot even with air-conditioning on high fan
the location the internet not free like other 4-star hotels in paris
it was easy and comfortable, the location was good and easy for the city either by taxi or train. Very expensive, but so were all the other Paris hotels that day!!
nice design, location, staff no free wifi, no body milk, breakfast could have been better (no boiled eggs)
Well designed and furnished , 5 minutes walk from the Metro, placed in scrapsky quarter - nice to see 1-2 times. Restaurant in the lobby is very expensive and has very small choice of the meal. Breakfast is usual one but also is rather expensive. I also may recommend to the hotel concierge not to use this taxi service that they ordered for us. We wait it 30 mins in the lobby and we sited to the car - it was already 22 euros. I asked driver - why - he said - "its no problem, I won't charge you additionally" - but finally he did.
the junior suite is spacious. the espresso machine, the bed. near a big shopping mall. Quite business area. It is a bit expensive. the conceirge (unintentionally) mislead us when we ask him about rent a car company in the city.
clean, and helpful staff The hotel entrance was close during my stay, the car parking should be free but they charge 20 Euro per day
Had an amazing time :))) and experience :)) great staff. I had to give a good for location only reason because it is not in city but!!!!! Shuttle leaves Hotel like every 45 min to train station literally 20 min from Main City I would do it all over again with Relais Hotel ! Beds were super comfortable!!! Amazing rooms, clean, pool and facilities amazing!!!!!! Free water in rooms :)))))) shower and bathroom really good!
big bed. the room had nice furniture. very nice pool and spa area. room shower smelled mouldy.
Good location, very clean and nice swimming pool if you have time Maybe a little expensive
Theroom was particularly noisy, and I was awake most of the night. I cancelled the rest of my stay, and the receptionist said I should have complained the night before, but yet didn't offer to change my room.
Price and area
Good location => Stade de france separate building from reception two blocs away,but nothing bad.
Wonderfully located in calm Clichy. Swimming-pool-/fitness-area is great for relaxing after a day of sightseeing. My seven-year-old daughter was delighted! The breakfast isn't that exciting - variety is poor. Then again: That seems to the standard in Paris for this category and - fair enough - the breakfast is mandatory.
It was not so far away from the center. You can use the metro Nr. 13 or the bus Nr. 74 to the next metrostation if you don`t want to walk. The price was ok for that room. It was nice to use the spa after a long trip in the city. The bed was verry comfortable and clean. Something in the room should be repaired, but not too important things. The floor of the room was not so clean.
It was very clean and of course the combination of free Internet (even WiFi in the rooms - and quite fast) and a pool with hot tub and sauna. The room was maybe a little bit small. But it was okay as there was nothing missing and it was still comfortable.
Very friendly staff, willing to help and share information, selling of Disneyland tickets A bit to expensive for what it offers, but keeping in mind it's Paris...
Staff were excellent and couldn't do enough for us. Room small but clean. Metro about 500m away. Jacuzzi could have been warmenr.
Value was great if you want to go to Paris but not pay the same prices for hotels in Paris. The hotel was about a 7minute walk from the metro line - about 25-35 minutes to central Paris depending on where you were going. In general, the area is under a lot of construction. There was no noise from that audible from our room, but I'm sure the views would have been nicer.
Rooms functional Good breakfast Fast internet Parking (!) Location not great for Paris, but was very convenient for me on this trip.
Security was excellent and having laundry facilities in the basement was a plus. There's a grocery store across the street which was convenient. The neighborhood was not so great. It's in a business area of town and when we arrived late one night there were some hooligans kicking soccer balls at the hotel trying to break a window.
Very good location and situation in a good residential area. Felt very safe walking back late at night. Could not fault the location with a HUGE supermarket beside. There is also a tourist information centre opposite the metro, what more could one ask for? Good basic, comfortable and clean facilities to stay the night.
Very close to the Metro and supermarket. Kitchen facility were working. Sometimes the keys were not working and when the reception was closed it was a problem. Short time of the reception working looks strange. Air condition is absent and with open window it was some noisy. Only french languge TV chanel.
The apartment is relatively ok with the price especially in Paris. It's location is not in the center but there is a Metro stop a few meters away from the apartment. The reception staff is friendly and helpful. For a business hotel, I find it very inconvenient that it's reception is only open Mon -Fri, 8 am - 7 pm. No office during weekends. Therefore, it is very hard to ask for requests on certain days and hours. You have to inform a day before but this can be very inconvenient for travelers. We came early so we left our luggage. We were not able to return before 7 pm so our luggage was locked in the restaurant. They did not inform us re this. So we did not have any change of clothes. We were only able to retrieve our luggage the ff morning. The apartment was not cleaned thoroughly (dust in the trundle bed) and I complained re a missing coffee carafe for the coffee maker. The receptionist promised to bring one up but never did.
It is the basic condition, but I could not contact anyone from hotel staff when I have the problem at no business hour.
New interiors, good acces to public transportation It was easy to book, but hard to find anyone of personnel when needed - they work only 4 hours a day and in case of emergency you won't find anyone.
Well situated for central Paris. Easy to get to Metro. Rooms were very clean and air conditioning was very much appreciated in the heat of August. Very quiet location and very pleasant local area. Staff were very pleasant and helpful. We will happily use this hotel again when traveling to Paris. The room size was a little cramped, but the facilities in it were very good.
Easy access to metro station Air conditioming was not working
little breakfast in room little frigo-bar in room
The hotel is located near a metro station and there are several shops and restaurants nearby. The rooms are small but clean and comfortable. Parking costs 10 euro per 24 hour which is very cheap in Paris.
it was modern, clean and a good value for the money. it is a long indirect trip from the airport and a pretty fair distance into town. little sense of "neighborhood" few food shops - mostly major grocery stores with 'cheap food' - France is becoming like the US - yuk.
The staff was very friendly and polite, room was clean and location is great to reach by public transport. The room was a bit too small.
Near Metro Station, lots of restaurants near by, free wifi Internet small room, even smaller bathroom, lack of desk space
Good location, near to the metro. The staff is friendly.The lobby is very nice. Desk in the room is very small. Old fashioned room. A bit too expensive during the fair time. Not enough lights in the room.
Good location, very clean, good value for money. Too small rooms!
The hotel is located in a fairly nice area close to a Metro station. The price was good for Paris. The beds good. The room and bathroom were rather narrow. The night staff not very friendly. The daytime staff on the opposite was nice. Breakfast is overpriced.
friendly employees, clean room, I have been woken up by the maid at 9.45 who thought the room was empty.
The Free WiFi is good and connection is fast. air circulation is not good. May need an exhaust fan in the bath room.
I liked the fact that I had a place to park even though I was in the city. It was located near the subway which made traveling easy. The option of breakfast was also nice to have. The room was a little small but I am comparing this to US standards.
good location near to the metro. Hotel very clean. Good selection for breakfast.
Free internet access, computer available for use. Secure car park a short walk away.
Location is close to the metro and it will take you to most of the places in Paris. But far from the cdg airport The room I requested was non-smoking but the room had ash tray and smelled very bad. I asked why, and they said everyroom has ash tray even if I asked for the non-smoking room!!?? The sheets were not clean, very small room, breakfast was not worth 8 euros.
In the twin room, the beds were too small !
While the room wasn't the prettiest, the bed, internet, and shower were all fantastic. For my 8 hour visit before an early morning flight, this is what I needed. I wouldn't stay here for the decor! but for a budget place that meets all the essentials near the airport, it's great.
No free internet
Old and dingy. I thought from the reviews and pictures it was new, but the place was pretty rough.
Efficient staff The suite was not 5 star based on the Australian 5 star rating. Note only one robe, fittings in the bathroom need seeing too as well as some varnish
Hotel functioned well, was clean and reception staff were helpful. Bar was very poor - highly priced and staff not really suited to the role. Communication not their thing.
The bartender that night was great. The lady at the front desk when I first checked in was very nice and helpful. The shower was nice. It's close to CDG. I had requested a late checkout when I booked the hotel, and they told me that was possible, but when I checked in, they had no record of my request. I ended up having to pay 25€ to upgrade, which would also get me free breakfast in the morning, and the lady at the front desk was very nice and helpful. The next day, I got a call at 12:30 telling me that checkout was at 12:00 and that it was 10€ per hour to stay later. I told them I'd already paid for the upgrade last night. They looked around and found it and apologized for the confusion. Then as I checked out, they told me I had to pay 26€ for breakfast. I had to go through the whole thing all over again and show them my receipt before they sorted it out. Rooms were run down. Heat was on one temperature only, and adjusting the thermostat didn't help. I had to open the windows it was so hot. Food was mediocre and over priced. The menus they gave us were old, so the food was actually 5€ more than it even showed on the menu, and it wasn't good. (And they didn't tell us about the price difference until they brought the bill.) This hotel is in no way a 4 star hotel. There are tons of hotels in that area close to CDG. Stay at one of those.
Original price was honoured by booking com. Good accommodation for the price.
Shabby room. Waited over an hour to check in. Never received the wake up call I requested. Almost missed my flight.
The hotel is very convinient to reach from the Airport by using the black bus. it stops right in fornt of the hotel.Nice breakfast.
Both dinner and breakfast, particularly the latter, were good. Personally, as a Cordon Bleu and now living in France, I would have preferred something more specialised, not just Steak and Chips however good it was - and it was. I am not sure if it was the hotel to blame or only the driver of the shuttle but I ended up at the wrong terminal and had to walk for 40 mins to get to the right one. May I suggest that certainly the Millenium, maybe all the hotels at Roissy, should keep a list of which airlines fly from which terminals. I was travelling by Air Transat and should have been taken to Terminal 3 not 2a.
Staff at front desk very helpful and friendly. Vrey clean nice atomsphere. The hotel shuttle service (Blackline?) is really bad. If travelling with luggage it will be a nightmare for older or infirm persons. It is however free, so can't complain too much.......Nowhere quiet to have a meal.
i cant really say as i was there for a few hrs b4 my flight back home to australia...but overall i had a few good hrs sleep well since its close to the airport the noise of the planes were pretty loud
Fabulously convenient location--just walk out of hotel and into Charles De Gaulle airport. Elegant decor. A surprisingly delicious dinner in the restaurant with friends. A good breakfast. I think the room as a little hot. I was too tired to try and fiddle with the thermostat so perhaps that was fixable.
When needing being close to the airport it is very convenient.
Room was very clean with all of the necessities. Very good location if coming in on SNCF train or on plain. When first arrived was given a room that the guests had not yet checked out of and it had not been cleaned. Hotel quickly gave us another room but we were disturbed we were given a key to someone else's room and had access to their baggage.
Really liked the hotel. Comfortable. Clean. Great staff and "inside" the airport. The shuttle to the airport is right out the hotel. 5 minutes and you're in the terminal 2. The price was a bit high.
the hotel was very clean and staff were very helpful and room was the best i stayed in during my week of bussiness
been connect to the airport and to the train station
nothing The price wat to high and we slept with all the painters in the hallway we had to jump over the paint cans and it smelled. We could not move in the room the beds were to close to each other and that all for $250 / a night.
At airport Convenient Breakfast good Carpet dirty Bathroom mildew on tiles Air freshener too strong
We stayed at this hotel after returning from Spain, the night before our return flight home. The proximity to Paris CDG airport and the ease of getting to the airport made this the perfect hotel.
Location and price nothing it was all good
A good choice for an overnight stay when leaving CDG on a morning flight. Excellent restaurant
once found (they were still putting the signs up in the terminal, very convenient place to stay. it was surprisingly quiet. stained carpet, small rooms, cant open the windows for fresh air, to the extent that it was a relief to get outside the next morning
Breakfast, clean rooms, comfortable. Location: had to take a train and two subways to get to city center. Parking: parked a car for 3 days ad only found out during check out that there is charge for parking (no information was provided on the website or during check in, when we asked where to park).
twin room with a connecting door good when no neighbour, which was not the case!
It´s location, easy to walk there and easy to walk to the next flight. Room service was efficient. The service in the restaurant. They told me to wait for a while to attend me. After 10 minutes waiting I left.
Location is superb as you can walk to all halls in terminal 2 without having to take a shuttle. Some equipment begins to date. It is time for Sheraton to do some upgrades.
The special offer that made it possible for us to stay there, the positive attitude of the staff, the excellent breakfast included in the price, the spacy and beautifully and practically equipped room, the welcome gift. Because our arrival at the airport by plane was late, we didn't want to risk not to get into central Paris by public transport that late evening/night due to delays, therefore it was essential to stay at a hotel as close as possible to the airport - like this one - to continue to the airport early the next day. Nothing special.
We loved everything! Very comfy room (Club Room), with a bathroom with shower and bath separated, spacius, minibar, tv, a veeery comfy bed and pillows. And the location! Superb! The hotel is inside terminal 2e at Paris -cdg . If you have a conection, as we had, you have at your feet the airport itself, the tvg and Trains from and to Paris/Europe. From the main entrance you can see the gare downstairs. The restaurant is very good, the staff couldn't be better. next time we'll stay there and take the train to and from Paris. Just perfect! The automatic minibar and tray in the room. If you simply touch it, you're billed automatically. I don't like this "modernity".
The quick service and the convenient location
Proximity to Airport The Air conditional didn't work Speed of the internet connection was really poor
Excellent location, virtually 20 minutes to gate. Very nice staff at reception and quick check-in. Would appreciate if extra blankets are provided. Can be quite cool at night. A/C did not seem to heat up sufficiently.
Convienience - right in the airport Shower was inoperative and only one bathsize towel, until I requested more.
Location was great. Very quiet rooms. Our second room had numerous small problems. I'm sure if I contacted the staff it could have been corrected. But sometimes, you just want to go to sleep.
Only the location Smoking room, but even the bedding smelled! Made us wonder if it was even washed. Restaurant staff were rude and uncooperative. Served a glass of wine from a .75L bottle then told us they had no .75L bottles to sell us - only .375L bottles. Waiter couldn't understand our confusion andade no effort to try. Poor.