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The hotel was ideally situated for where i was doing business and the staff were friendly and helpful even when i was looking fo a soft drink late at night.
The only positive was the cleanliness of our room The position of our (family) room...overlooking the main road and so noisy as a result...making sleep imposseble. The attitude of the staff was dissapointingjboth at reception and in the dining room. Breakfast on sunday morning very poor...
Yes inedible lunch returned same. Very poor handling of situation.Some staff need major training. Contact me please. Dinning room staff
the comfort of the room not being able to use money cards in bar area,having to go to reception for cash back
friendly staff, pleasant atmosphere, clean warm comfortable rooms,excellent food with ample portions, served promptly.
Good rooms and staff. No, liked it all.
clean, comfortable very noisy restaurant
Friendly and helpful staff especially at reception Lack of leisure facilities
The staff were very friendly and it was a very nice stay
Clean hotel, friendly staff Single beds.
Nobody welcomes you in for breakfast. Nobody on reception when checking out before 08.00.
Friendliness of ALL the staff, quality of the service. The fire alarm going off 2 nights in a row. I would hope not a regular occurrence.
Nice and they'll take care of you and there is parking!
The new refurbishment of the hotel was lovely and made it feel very homely.
I enjoyed the food provided by the Valley and the room was clean and very nice. There was one member of staff who was very friendly and helpful. While still eating in the resturant they turned the lights down it left us feeling rushed. The room was very dark as the lights were over by the dressing table an not the bed.
Standard of the room and the facilities therein - we particularly enjoyed the selection available at breakfast time.
my husband and i liked the quality of food and the warm friendly staff who were always available when needed the traffic noise during the night from the main street
Clean, nice room, friendly staff and good price
Nice friendly atmosphere
Beautiful location and impressive building - loads of charm! Plentiful hot water and fabulous bath. Really good breakfast. Bed was too hard - harder than the orthopaedic one at home!
very good all round
Lovely place clean and warm.loved the garden and super breakfast.friendly helpful owners.comfy bed
Nice old building with lots of charm and very nice grounds. Staff were eager to please. A bit run down and basic. Would benefit from a major overhawl of the plumbing, we had no cold water at all in the am, however an abundance of scalding hot water!
Nice surroundings, friendly owners Building getting a little tired, requires some maintenance
I liked the breakfast. It was old and had a fusty smell through-out and my bed was very uncomfortable....
Great Old Style Country House Quiet and Peaceful, Friendly Proprietors Very Good Breakfast. Rooms are very Tired and need renovating.
A warm wellcome with a wood fire and a pot of tea in a beautiful sitting room. Wonderful breakfast. No
Large rooms, country setting, very quiet
Quite surroundings Old run down building in need of care and attention, no facilty for dinner. breakfast not up to much. would not stay again. worst hotel booked via bookings.com
The view and the breakfast
all was good
Quiet location with beautiful scenery. Spacious room. Excellent breakfast. Very clean. Helpful and friendly
Very comfortable and clean. Excellent breakfast, friendly and obliging staff (owners) and hotel in a great location with fabulous views. Overall very good value for money and will return if visiting that part of Northern Ireland in the future.
Very nice people - excellent breakfast
The breakfast was superb
The owner/host was absolutely charming and so very helpful,this is the very best Guest House I have ever stayed in, such beautiful views, wonderful breakfasts and the Host could not have been nicer and more helpful. I would recommend this lovely Guest House to anybody and everybody! Nothing.
The informal & friendly atmosphere.
the owners were so willing to help,and very friendly which made our stay wonderful. no
The owner was very pleasant,& made our stay very comfotrable.The house was clean ,& functional,& the breakfast was first class