Holiday Inn Coatzacoalcos

The restaurant offers great food at very affordable prices and is located in a great area.

The rooms are clean and comfortable, providing a quiet and sublime ocean view, as well as a beautiful sunset.

The hotel is not well maintained, with bleached paints, traces of moisture, and odor. Some rooms with 'sea view' actually face the road, so it's important to clarify the situation when booking.

The hotel has implemented enhanced cleaning, physical distancing rules, and safety protocols directed by local authorities to ensure the health and safety of guests.

There were issues with the reservation process, as it took almost an hour to provide a room upon arrival, and changes to the reservation required contacting Booking for approval, which guests felt should be automatic.

Some guests were disappointed with the sea view, which was not as expected. To avoid this, consider requesting a room with a direct sea view when making a reservation.

Double-check the room type upon check-in, as some guests who requested a single bed room received two double beds instead.

If you are sensitive to noise, inquire about any scheduled events or parties during your stay, as some guests experienced disturbances from adjacent rooms hosting events.

If you need to make changes to your reservation, ensure that the hotel processes these changes promptly, as some guests encountered delays and were required to contact the booking provider for approval.

Take advantage of the hotel's proximity to attractions such as Playa Sol Apartment Murals, Plaza de las Culturas, and Parque Infantil, which are within a few miles of the hotel.

Guests appreciated the affordability and quality of the hotel's restaurant, making it a convenient dining option during your stay.

Some guests noted that the hotel is not well-maintained, with issues such as bleached paints and traces of moisture. Be prepared for potential maintenance-related inconveniences during your stay.

If you have a tight schedule upon arrival, be mindful that some guests experienced delays during check-in, with one guest waiting almost an hour to be provided a room.

If having a balcony is important to you, it's advisable to check with the hotel about the usability of the balcony, as some guests mentioned not being able to use it due to maintenance issues and humidity.

If you need to modify your reservation, consider confirming with the hotel whether changes require approval from the booking provider, as some guests suggested that this process should be automatic.